Their customer service is top notch. 👌
Dude, I got the phone case for my S25 Ultra back in February, and now it's August, so it's got some wear and tear. The soft parts are kinda ripping a little. I hit up their customer service, and they were super helpful! They're sending me a whole new one, and get this, I told them how stoked I was 'cause my volume button just fell off, and they hooked me up with a bunch of colored replacements for later.
September 14, 2025
Unprompted review
Reply from MagBak
Hey Eric,
Thanks so much for sharing your experience! We’re thrilled to hear our team could step in and get you taken care of quickly. It’s awesome knowing you’re happy about the new case and the extra buttons - we love keeping our customers covered for the long haul 😉
Your support really means a lot to us!
MagBak Team