Don’t get me wrong it’s a cool case but…
Don’t get me wrong it’s a cool phone case, you can stick it to metal and charge it wirelessly without taking out parts like ROKFORM. I previously disliked that about ROKFORM cases so I switched to magbak. Worst mistake I could’ve made. My main issue is with how cheap the case feels and looks and for $60 and more I expected a lot better out of the case. I purchased the screen protector too, I followed the directions flawlessly I had thought until I noticed that in the process of it applying to my phone the screen protector cracked straight across my screen. Also even the stand feels like garbage. It’s a thin piece of plastic that feels like it’s going to break every time I open it but it does the job. I bought it mainly because of these features it had but honestly I regret it, it looks and feels like it’s just gonna fall apart. I would not buy from this company again and I don’t think anyone should. You are not getting what you pay for. There are better quality products out there do not settle for this product. The other reviews are also most likely bots as they claim things that many others state are quite the opposite. Do not trust the good reviews. Read through. Buy what you want all I’m saying is I will never buy a single product from them ever again. Complete waste of money!
Reply from MagBak
Hey Jayden,
We really appreciate you taking the time to share such detailed feedback. Insights like yours truly help us understand where we stand and what we can improve.
Your comments have already been shared with our design team, and they’re reviewing the factors you mentioned regarding material feel, durability, and accessories.
We take a lot of pride in how meticulously our design team works - from selecting the right materials to running multiple rounds of testing to ensure every product delivers the quality and experience MagBak is known for. That said, we completely understand that preferences differ, and we’re always looking for ways to improve both form and function.
As for the screen protector, sometimes even with careful application, issues can occur. We’re always happy to send a replacement under our one-year warranty if you reach out to our team. The kickstand was intentionally designed to stay slim and lightweight while being sturdy enough to hold your phone’s weight - but we’ll definitely pass along your thoughts about its feel to our engineers.
Regarding our positive reviews, they’re all genuine, shared by long-time MagBak users who’ve supported us for years and had great experiences with our products and service.
If there’s anything we can do to make things right for you, please reach out to us at info@1lss.com, and we’ll gladly help out.
MagBak Team