K Health Reviews 1,526

Overall, the process to meet with a doctor after hours was very easy. I was only confused at one point when I had to select a code/number for a yes/no question. It took a little more than 3 hours to... See more

Convenient alternative to going into urgent care. Doctor was friendly enough and helpful. Not impressed with the process to create an account and how long it took to discuss my symptoms before being s... See more

Liked I could just type and not have to talk. However, made a mistake when I reached section to enter current medication I am taking and allergies. I mixed them up as I wasn’t feeling well and no opti... See more

The doctors were very nice. The wait time was absolutely awful! I waited by my phone for a couple hours, only to miss the call when it finally came because I was putting gas in my vehicle. I called cu... See more

It felt impersonal. I had concerns and some were acknowledged and some weren't. It felt like I was talking to AI. And with the concerns that were acknowledged I really didn't get any helpful answers.... See more

Needed a prescription renewal for short term. They asked more questions than my Dr. I was able to get my medicine without delay. Considering using them for my long term medical needs like diabetes .

Very knowledgeable and was able to get the prescriptions to treat my symptoms. My fever is now gone along with my eyes that were tearing up. I still have a slight cough when I lay down, but I... See more

Better communication regarding what happens after submission. Do I stay on the chat or get a call back. Especially when it took 7 hours for a Clinician to get back a hold of me. Plus, is there a... See more

so convenient! I loved that I didn't have to get on a video call, especially when I am not feeling good I don't want to be on a video call. The text message was fast and the provider sent my prescri... See more

It took way too long to have the conversation and to get help. I thought this was a telehealth appointment and it was all by text. I would be asked a question and wouldn’t get a response for 5 minutes... See more

I used K Health recently when I suspected I had a tooth infection — throbbing pain, swelling, and sensitivity. I didn’t want to wait days for a dentist appointment, and the pain was getting wors... See more

Took photo of my inner ear with tool I had purchased online in advance. Answered questions and read guidance thoroughly so knew if I should go to urgent care or if doctor could help me via telahealth.... See more

I never leave reviews but had to after my visit with Krista Huan FNP. I came to K Health after trying multiple telehealth platforms for anxiety/ simple health issues. I was sick of spending so much mo... See more

The prescriber needs to respond to the pharmacy request in order for me to be able to pick up my birth control prescription. The pharmacy sent me the following message: CVS: Drug update Rx LIN req... See more

I had a great experience with K Health. The app was easy to navigate, and getting started with a provider didn’t take long. I appreciated being able to describe my symptoms and get medical input w... See more

I woke up not feeling great but decided to wait all day before doing anything about it. I started the k health process around 315 pm and managed to get my issue diagnosed and medicine sent to the phar... See more

I liked experience, but wished I could do virtual call with provider versus text my medical needs. I originally texted with virtual chatbot and then when provider came on had to repeat entire process... See more

I had a minor issue that I didn't need to see a doctor for in person and that I already knew what treatment I needed. This was a great straightforward way to chat with a clinician, tell them what was... See more

I was thrilled with the customer service and support. I was in a time of need and it was a holiday weekend. I knew I would need treatment quickly. I also live in the mountains so access to healthcare... See more

Having used K Health before, all of my medical history had been retained which saved a lot of time. The practitioner, Carey, was professional and friendly. By asking appropriate questions she was able... See more

I have always struggled with medical anxiety, which has been why I’ve put off seeing a doctor for so long. But the K Health app and team have helped me overcome that anxiety. After my first consultati... See more

Dr. Tredemeyer was excellent, compassionate, thorough, and most importantly, expedient!!! I’m truly grateful for this tool in my care. I love telehealth and I can’t imagine needing to step into a doct... See more

This visit was so convenient, quick, and helpful. It is not a priority for my husband to go out when he is feeling unwell, sometimes delaying or preventing rapid treatment, so this option was a gamec... See more

I feel like I was not entirely heard in my description. I have a rash on my neck and chest only. There is nothing to indicate that this would be a contact rash and I explained that I am under stress w... See more

I travel for my job. I am in my hometown a few days a month. I typically get home late Friday night and leave early Monday morning. This schedule makes it hard to see a doctor for refills on my medica... See more

I switched to K Health after using another provider who wasn’t responding to my messages. I filled out my monthly assessment a month ago, and my previous provider still hadn’t reviewed it and wasn... See more

Overall my first visit I would give a 5. The provider I spoke with made me feel comfortable to share and ask questions. Labs were ordere. However when the results came back, i was under the impression... See more

I thought it was a cool service. But, I did think it was going to be an actual virtual call and not chat based. One of the Rx that was prescribed was not covered by my insurance. I tried to get... See more

I waited more than 5 hours for a medical professional to chat with me. Also, I basically self-diagnosed and self-prescribed. When I said, "this is what I think it is", they prescribed medication. When... See more

This is such a great service! Especially when you're ill and aren't up to leaving home, driving to urgent care, and sitting in a waiting room with lots of sick people. The app is easy to use, and the... See more

K Health is so extremely helpful. Every time I've had an issue, they respond promptly and kindly. They've helped with my mental health exceptionally well, and the doctors have always been super poli... See more

It was good to be able to reach someone to help make me feel better in the middle of the night. I trust the information I received and I am feeling better! Jennifer my doctor was very caring and sup... See more

Decided to try K Health for annual ... discussion, lab tests etc. Super convenient, easy to use app and really liked the doctor. They updated my prescription at my pharmacy of choice, ordered the la... See more

I had a great experience with K Health’s virtual chat visit. The process was straightforward and efficient—within minutes, I was connected with a knowledgeable provider who took the time to understa... See more

Prompt guidance and availability. Very good people skills. Will continue to use. Only 4 stars because a lot of what the Dr sent were copied and pasted articles, which I feel like is very impersonal ve... See more

I found this app through my insurance company, and I will definitely be using again. Brilliant use of automation in the beginning of the visit, followed by a short wait time with a physician. Communic... See more

I got an appt in less than an hour, the Doctor was understanding and thorough with her questions and diagnosis. I got my prescription sent to my pharmacy and I am feeling much better. It was quick and... See more

I had to use K Health because I couldn’t get my OBGYN to refill my prescription on time and was 1 day behind. I have Anthem, and I realized I have this benefit of 24/7 virtual urgent care. I downloade... See more

It was my first time using K Health and I really enjoyed the fast turn around of a physician responding to the chat and the responsiveness was very clear

While I think my assumption was that I would be able to "view" a doctor online and speak to them (my only slight disappointment), the Dr. I was assigned was extremely detailed oriented in her question... See more

So easy to use!! I absolutely love K Health! This online Telehealth service has completely transformed the way I manage my health. It’s incredibly easy to use, even for someone who's not super t... See more

I love K Health for any of my urgent care needs. I’ve been using their services since 2021 and they’ve never let me down. It’s always quick and efficient! I recommend to all of my friends for minor me... See more

I had a great experience with my online visit. Why only 3 stars? I went for lab work as ordered and when I got there they had orders for a male and I am female. I tried to call the number from the lab... See more

As a first-time patient at K Health, I am VERY happy with how quick and easy my visit was! I am legally blind and my PCP wanted me to come in for an in-person appointment to assess my UTI symptoms but... See more

I woke up in pain at 3am and did the virtual chat. Then it said it was searching for a clinician which should take less than an hour. I stayed awake so I didn’t miss it. 4.5 hours later, someone final... See more

My doctor was thorough, patient, relatable and understanding, had me three medicines called in within a half hour and I just love the ease of the app as a whole

Fantastic! Super easy and flexible! Got the right diagnosis from the doctor within an hour and meds by EOD. It usually takes me three weeks to see a doctor, and they don't usually get it right the fi... See more

I loved the experience from both doctors. They gave me top tier customer service and gave me good advice along with getting me a prescription I needed. Thanks docs!!

The doctor I had a visit with was amazing! Funds are super tight at the moment so to have the option of this app is top notch! I really appreciate you all!

DO was very understanding and thorough. I appreciated not having to go outside the home and be understood what was needed. Professional and outstanding service. Thank you