JR

JROOT

United States

Reviews

Review of K Health


Rated 1 out of 5 stars

If you want to wait for hours this is a…

If you want to wait for hours this is a good app other than that they don't really care about giving you help they just want your money it's all I care about they don't care about helping people I was on sitting on hold for weight for a clinician to come and speak to me it after 6 hours I decided they're not going to come nobody ever came it's ridiculous so I would say go to another place like a real doctor if you need help cuz this is not going to give you help quick it's going to take hours hours of waiting call a real doctor this is just going to waste your time these people are full of crap and they don't really want to help you I haven't been helped in 3 days trying to call him and I was on the app but they don't answer to that you just have to wait keep waiting it's really ridiculous anyways hope this review was helpful to somebody

October 10, 2025
Unprompted review

Reply from K Health

We apologize for the long wait time you experienced and hope that you got the care you needed elsewhere. Your feedback helps us improve our quality of care. Should you continue to run into long wait times or experience any other issues you can reach our Patient Experience team by calling (888) 564-5250 Monday-Friday from 9a-7p EST & on weekends from 11-5p EST. You can also reach us any time at support@khealth.com.