I liked experience but room for improvement
I liked experience, but wished I could do virtual call with provider versus text my medical needs. I originally texted with virtual chatbot and then when provider came on had to repeat entire process again. Would have been easy to do virtual meeting with provider to explain my medical issue. Thank you. Still worked, but a bit cumbersome
Reply from K Health
Hi Richard, we are glad to here that you got the care you needed using K Health and appreciate your feedback. We aim to provide affordable high quality care and are continuously working to improve our services. While we are a text based telehealth platform you can let your provider know that you would like to do a virtual call. If you run into any problems please email us at support@khealth.com or call us at (516) 218-1167. We would be happy to assist you.