Jesse London Reviews 90

Jesse London provides high-end products and excellent service. Everything was perfectly put together, was delivered on time, and went beyond my expectations. Their team was courteous and thoughtful al... See more

Looks nothing like the blouse on the website. No tag on the item. Unfinished threads. Neckline supposed to be draped but insufficient material and cut for this to happen. Absolutely useless non matchi... See more

Ordered what was described as high quality leather shoes - low quality plastic leather shoes arrived a month later. They absolutely stink of chemicals. Definitely not worth the sale price I paid, let... See more

Ordered thinking it was a UK site (Jesse London) - took 20 days to arrive as it actually comes from China - ordered a size 6 - although the boots stated 39 (6) on the bottom they hardly go on my foot... See more

I would also leave zero stars if I could. I received the wrong size and the company refuses to accept responsibility -- the size is labelled with a completely different system, which is not mentioned... See more

Boots arrived eventually but not true to size. When I requested to return them the company never responded. Avoid! If you try ringing you get a recorded message. As for emails, they just send the... See more

Wish I’d have seen these reviews before ordering Ordered a pair of shoes, took 2 weeks to arrive and what has arrived is a piece of cheap plastic No idea on their website that these products... See more

If I could leave a no star review I would. The website doesn’t make clear that items are posted from China and take forever to arrive. Cheap rubbish. Total waste of time and money. This company need... See more

Absolutely dreadful company I brought boots that cost £36 tacky cheap looking things on arrival, going to cost £24 to return to china. They're trading under false pretences Jesse London is actually c... See more

Really please observe the negative reviews. The website does not make it clear that your items are coming from china and even with non express delivery say 6-8 working days. I ordered my parcel and th... See more

Absolute rip off company avoid at all costs. Ordered champagne coloured blouse which looked beautiful on website. Item that arrived was nothing like it, so poor was the quality, I didn't even put it i... See more

Avoid this company as I'm 99% sure they are a scam outfit. I placed an order 11 days ago and have received several emails since saying dispatched, in transit, out for delivery, then repeat..

The boots took ages to arrive and having read the reviews AFTER I had made the purchase i did contact my credit company but had to wait 15 days. The boots arrived today not leather as advertised but... See more

Same as many of these reviews. Sent the wrong size shoes. I waited 20 days from China. I'm unemployed at the moment and wanted these shoes for a new job. I can't afford to throw away money! Company cl... See more

After one week I'm already receiving emails (in excellent English) advising me that my order is still at the 'inspection' stage and has not yet left the warehouse. I said that I felt I had been mislea... See more

My wife ordered a pair of boots which, when they arrived, were nothing like the pictures. Enquired about returning the boots to be told the only warehouse they have for returns is in China and they c... See more

DO NOT ORDER FROM THIS COMPANY!!! THEY ARE SCAMMERS!!! I ORDERED A DRESS AND DESPITE MY MESSAGING ASKING FOR A FULL REFUND SEVERAL TIMES AS THE DRESS DID NOT ARRIVE FOR A FUNERAL IN TIME THEY KEEP CON... See more

The name London shouldn’t be in their name as they only have a warehouse in China and buyer is responsible for returning the items or refund 10% and also a $10 admin fee(!) for what? Not using them ag... See more

Absolutely shocking service. Ordered a coat 7 days ago and still not dispatched. Contacted them and basically been told tough and to wait. Don’t order avoid

AVOID ordering from this 'company'. The goods are not as described and are of very poor quality. The returns process is such that you will end up very out of pocket. Complete sham of a company. Wi... See more

Ordered a coat nearly two weeks ago now and still hasn’t been dispatched. When I contact customer services they just tell me it’s going through the final quality checking service and will be dispatche... See more

I ordered a dress from Jesse London after finding their website online. It appeared to be a UK-based company – prices were shown in GBP and there was a London contact number – but when the item ar... See more

So finally got the item after 3 weeks, the poorest of quality. Website falsely advertises the 30 days no hassle return please do not fall for it!!! Please read all the negative reviews as it's the tru... See more

I felt it was disingenuous for the company to give the impression they are UK based when in fact all goods come from China. It was difficult to get a proper sizing from them Whilst dress was well m... See more

Unless you are happy to lose money do not order from this company. Item came damaged and when I emailed to return I got told I would need to pay £10-15 to get it sent back to China as they do not have... See more

DON’T BUY FROM THESE. I ordered a pair of ladies boots which took nearly 3 weeks to arrive and when they finally did they were not even packaged well, only in a bag not even a box. Ordered a size up f... See more

I am another mug who has placed an order with Jesse London recently and not received my order . I have just requested a full refund as my order has still not been dispatched and as I am within my rig... See more

OMG! received the parcel just as of now and I would like to return it straight away as it’s the worst quality I ever bought. It does not match the picture. It does not have even a tag on it! It look... See more

Ordered boots they took three weeks to come and when they did they look nothing like the picture. I emailed three times asking for a return label and I am being ignored. Chargeback is the only way... See more

Would write 0 if I could. No reply to emails or messages sent via website. Poor product and poor information on where the item was from. Very long delivery time Need returns and refund info ASAP.

Hi, i have also be charged a £10 admin fee to return a pair of poor quality shoes that do no fit. It looks like a nice UK brand however i would not recommend.

Again I have contacted your email non stop only to be met with repeated emails from Elisa, Ada. This is a scam company for sure. Please do not buy from here!!! I bought a coat initially thinking it wa... See more

AVOID ITS A SCAM This company is in China not London, they lie about when a item has been shipped it’s been over a week since I ordered and it hasn’t left there warehouse in China yet. I no longer... See more

Jesse London should be called Jesse China! so forget about the London Bus on their site. It took 21 days for the item to arrive & when it did they sent the wrong size. Despite they say get your money... See more

This company are total scammers. If l could l would leave no stars at all. When home from holiday I will be reporting this firm to Trading Standards.. I would never have bought from China . They prete... See more

Scam company as one is led to believe it's London based. TO RETURN ITEMS TO CHINA AT YOUR OWN COST! Avoid at all costs unless 100% sure you will want to keep product. Receipt of product from ord... See more

I wish I had read the reviews before I bought! The shirt is hideous quality… most awful shirt I have ever seen!! Took over 3 weeks to arrive and then in order to get a refund they charge £10 delivery... See more

This is a scam company!! Do not order from here!! Still no item. They send an automated response on trust pilot as though they will give you a tailored service and provide solution but they repeat the... See more

Item took 3 weeks to arrive They sent the wrong size, quality was poor. To get a refund I am required to ship them back at my own expense. Thought they were a company from London UK, but turns ou... See more

I ordered shoes they were very small. Returns are hard and have to pay to send them back. Very disappointing and an expensive mistake.

I would give zero of i could. They are liars. Over a week later and my goods are still not dispatched. They are also telling me I only have 15 minutes to get a refund. Avoid at all costs **update So... See more

For absolute clarity THE RESPONSE FROM JESSE LONDON BELOW THIS REVIEW IS DISINGENUOUS NONSENSE AS I HAVE ALREADY ‘REACHED OUT’ AND NOT RECEIVED A RESPONSE. Furthermore, I have tried callin... See more

Do not be fooled by the reply’s to people saying please email and we will sort this for you. They don’t sort it out, it’s just for show on here