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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the service for providing excellent value for money, enabling them to discover and book flight deals that significantly reduce travel costs. People appreciate the clarity and usefulness of the information provided, which helps them make informed decisions and find opportunities they might otherwise miss. Customers also value the ability to track deals from multiple airports, ensuring they receive relevant offers tailored to their location. Consumers highlight the positive impact on their travel experiences, noting that the service has enabled them to visit dream destinations and plan trips within their budget. Reviewers also appreciate the customer care service, describing it as responsive and helpful. Overall, people find the service trustworthy and effective for finding reasonable flights across the world, making it a worthwhile investment for those who love to travel.

Based on these reviews

Rated 5 out of 5 stars
Verified

I've been using Going (SCF) for a long time now and it's my #1 tool to book vacations around. While I wish I could travel often, affordability is the key and when those emails come in, I start diggi... See more

Company replied

Rated 5 out of 5 stars
Verified

I had question about open jaws for my next travel. The app and website does not currently have the ability to track the best flights in this scenario. but the representative "Chioma at Going" who res... See more

Company replied

Rated 5 out of 5 stars
Verified

I often check Going and have used its notifications to buy airfare at least 6 times. My city is notoriously more expensive to fly out of. But i got AMAZING deals through notifications. In 2 years I’v... See more

Company replied

Rated 5 out of 5 stars
Verified

I've scored some amazing flight deals because of Going! We are headed to Zurich, Switzerland for spring break '25 because Going sent me a deal using points that was TOO GOOD to pass up. With our fligh... See more

Company replied

Rated 5 out of 5 stars
Verified

Great deal! Plenty of availability. Can’t wait to go to New Zealand! Thanks for alerting me to this deal Going!

Company replied

Rated 5 out of 5 stars
Verified

I've been a subscriber for many years now, and am very happy with the unique service they provide. You pay a relatively small annual subscription fee, and you get all sorts of emails with fantastic i... See more

Company replied

Rated 5 out of 5 stars
Verified

I booked an extremely cheap flight from midwestern America to New Zealand and it was such a good deal I was able to convince so friends to join my wife and I! I always look forward to these emails eve... See more

Company replied

Rated 5 out of 5 stars
Verified

I love Going. The way it’s changed my view on traveling has been life changing. As someone who wants to go everywhere, scouting the best deals with this service has gotten me to places I wouldn’t have... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been using Going since 2018/2019 and have always found it to be a trustworthy resource for finding reasonable flights across the world! I've used it twice for trips within the US and just booked... See more

Company replied

Rated 5 out of 5 stars
Verified

Going is so clutch, I will never stop recommending it! The notifications are always so clear and make it so easy to take advantage of an excellent deal. I have saved thousands of dollars traveling to... See more

Company replied

Rated 5 out of 5 stars
Verified

I usually have travel destinations in mind, but when I purchase tickets is influenced by the deals that Going publishes. A recent deal from my local airport to London saved me about $1000 on two ticke... See more

Company replied

Rated 5 out of 5 stars
Verified

Going in my opinion is a good deal for $50 annually. I've actually booked multiple flights in 2025 from deals they've sent me. I'm going to Ireland in March which I scored a $430 ticket nonstop thanks... See more

Company replied

Rated 5 out of 5 stars
Verified

I've scored several incredible flight deals using Going (and back when it was still Scott's Cheap Flights). Have been a premium subscriber for a few years now and have recommended it to many friends a... See more

Company replied

Rated 5 out of 5 stars
Verified

Each year I find 1 or 2 tickets in business class that are 100% worth the $ I pay for the upgraded service. We are both retired and can travel whenever we want, so we love getting these notificat... See more

Company replied

Rated 5 out of 5 stars
Verified

We were looking for a round-trip deal from Orlando to Venice. We were planning on just killing a week in Italy before our cruise. Going sent us a great deal on airfare to Frankfurt, which got us think... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been a long time member, first free, now Elite. Always great deals both return and one way. At times huge savings. The best customer care service on the internet. Quick response, no patent phrase... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been using Going (formerly Scott's Cheap Flights) for over 7 years. I have been able to go to Paris, Morocco, and now Japan via deals from Going. I love being able to put in my "home" airports... See more

Company replied

Rated 5 out of 5 stars
Verified

Of course I always enjoy seeing the emails pop up! It always means there’s a deal and one from my airport picks. They always have good tips on booking/destination and it really is fool proof. I also e... See more

Company replied

Rated 4 out of 5 stars
Verified

They provide constant travel opportunities. Daily I am getting updates. Unlike other sites they are finding them at my selected local airport choices. I am so glad for that I am not getting only notif... See more

Company replied

Rated 5 out of 5 stars
Verified

People think that this is glorified Google prices alerts. It is exactly not that. These people painstakingly watch thousands of routes on top tier airlines. They aren’t bargain basement hunting. I fly... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been with Scott’s cheap flights for years. Too many good trips to list. Took my family on an African Safari when I got notification of round trip tickets from DC to Rwanda for $1500 each in Pol... See more

Company replied

Rated 5 out of 5 stars
Verified

I appreciate the honesty of this company and the value I receive for the product that they offer. I have been a going member for a number of years and have scored flights below $500 to London, Morocco... See more

Company replied

Rated 5 out of 5 stars
Verified

I got a response right away from Customer service regarding a question. Getting a reply right away was huge!

Company replied

Rated 5 out of 5 stars
Verified

I get great information to help me plan my travel. Just booked a trip to Paris for only 18k points. Would never have found that on my own and it didn’t show up with any other travel company. Love the... See more

Company replied

Rated 5 out of 5 stars
Verified

I like the amount and variety of offers I get from Going. Either for an occasional trip or a family visit, I can wait for opportunities that suit my needs. I’m confident something will always show... See more

Company replied

Rated 5 out of 5 stars
Verified

RatePunk Flights vs Going? Going.com is far superior and better. VERY appreciative of the deal I got under special pricing...GET IT. I'd have paid over $100 knowing the savings I was about to ge... See more

Company replied

Rated 5 out of 5 stars
Verified

After 5 days the prices were still available. Since I live in Vancouver I substituted YVR for Seattle and a similar flight was available from Vancouver in Cdn $.

Company replied

Rated 5 out of 5 stars
Verified

Had a budget I wanted to stay within. Being able to track deals from multiple airports to multiple locations paid off and I found a deal that kept me within my budget, plus we get to visit an extra co... See more

Company replied

Rated 3 out of 5 stars
Verified

I wrote about using miles to buy a ticket and wanted to know if a miles upgrade is possible on flights where miles business class tickets were refused initially. The answer i got was fuzzy and not cle... See more

Company replied

Rated 5 out of 5 stars
Verified

Going introduced me to Google Flights, which is the best search engine for flights I've used (better than Kayak, which had been my go-to). I get daily emails of sales, and I've booked a couple flight... See more

Company replied

Rated 5 out of 5 stars
Verified

I have used Going, (formerly Scott’s Cheap Flights) for many years. With it I have flown to: Italy, Spain Ecuador, Argentina. I am very glad I read about it on a travel magazine. I love Going because... See more

Company replied

Rated 5 out of 5 stars
Verified

I travel often for both business and pleasure. You folks always have good offers and good advice. I appreciate the clarity of your communications and feeling that you're on my side to give me the be... See more

Company replied

Rated 5 out of 5 stars
Verified

I had never heard of this company - it was really easy to navigate. I had a question about how to navigate the system - I received a timely and appropriate response! At one time that would be the... See more

Company replied

Rated 5 out of 5 stars
Verified

I really like the ability to quickly see costs for different dates that I try out. I also like that Going seamlessly connects me to the airline webpage with the dates I choose preselected.

Company replied

Rated 5 out of 5 stars

I signed up for Going recently and it's been great. I haven't booked anything based on their recommendations, but I will. The flight deals I've seen so far have been much better than anything I've... See more

Company replied

Rated 3 out of 5 stars
Verified

I’ve been a member of Going since the Scotts Cheap Flights days of the mid 2010s. Scott is actually a friend of a friend from Stanford so I’ve been following along since the beginning. I’ve recommen... See more

Company replied

Rated 5 out of 5 stars

We have found fabulous deals with Going and saved hundreds of dollars. I recommend it to people all the time. It's ideal for people like us who live within two or three hours of several major a... See more

Company replied

Rated 5 out of 5 stars

Thank you for adding the Points option to the membership! I've booked my first points because of you to one of my dream places with Emirates for under 72k RT from East Coast to the Mediterranean non-s... See more

Company replied

Rated 5 out of 5 stars
Verified

Great deals. Just being able to see what the deals are and the information about different countries and cities is a plus. Always check Going when I'm looking at a place I will be traveling to so I... See more

Company replied

Rated 5 out of 5 stars
Verified

Going has made it possible to find great travel deals and cross them off my bucket list! Life changing experiences. Absolutely the best ap to find super deals! Thank you for making it possible!

Company replied

Rated 5 out of 5 stars
Verified

I’ve loved Going since it was Scott’s cheap tickets. We took an amazing trip to Australia on 2018 because of them and now we are doing a family Eurotrip this summer too. Thanks Going!

Company replied

Rated 5 out of 5 stars
Verified

I signed up for a premium membership last year, after using the basic free account the year prior. I missed the end of subscription reminder sent to me by Going, and didn’t cancel on time when I’ve e... See more

Company replied

Rated 5 out of 5 stars
Verified

Great search engine with very timely and relevant updates on travel deals. I've used Going six times and saved thousands of dollars.

Company replied

Rated 5 out of 5 stars
Verified

Going does exactly what it says it will do. I get emails every week(ish) with flight deals. The deals are clearly defined so I can quickly decide if I care or not. My only criticism as that I think th... See more

Company replied

Rated 5 out of 5 stars
Verified

Everything about Going has proven to be first class. I had a question - quite trivial, but the response from their support was timely, friendly and helpful.

Company replied

Rated 5 out of 5 stars
Verified

It was very easy to book an inexpensive RT flight from Seattle to Hilo, Hawaii. I appreciate the ease of navigating through the Going webside.

Company replied

Rated 5 out of 5 stars
Verified

I was looking for something specific en latam for christmas, is hard to find in those dates.

Rated 5 out of 5 stars
Verified

I’ve booked 5 international flights in the last year at amazing prices and to places I want to visit!

Company replied

Rated 5 out of 5 stars
Verified

I was using Going back when they were called ScottsCheapFlights, so you could say I'm an OG user haha. I've also used other flight deal sites and services here and there, but the only one I've stuck w... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been watching fares for over a year and I finally got one that works for me. It saved me over $200 and paid for my subscription.

Company replied

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Company details

  1. #34 of 44 best companies in Flights Search Site
  2. #5 of 7 best companies in Airline
  3. #24 of 37 best companies in Travel Aggregator

About Going

Written by the company

Going

Since 2015, Going has been on a mission to ensure no one has to overpay for flights.

Going is a travel service that sends amazing flight deals daily to more than 2 million travelers. Members save hundreds of dollars on airfare to destinations all over the globe.

The company does not take commission from airlines or travel agencies — the only goal is to find and send amazing flight deals directly to travelers’ inboxes.

Join Going for free and save hundreds on airfare.

“We just returned from Cape Town, South Africa, thanks to $600 roundtrip flights! Adopting the Going travel philosophy of prioritizing price first, rather than date/destination, has been a game-changer. With open minds and our Going subscription, we’ve been places we never thought possible.”

- Brianne & Chris V.

Here's how it works

  1. Find your airport.
    Choose US departure airports like your biggest airport, closest airport, and maybe even your parent’s.
  2. Watch the deals roll in
    Going keeps a close eye on airfare to over 900 destinations around the world. When the prices drop, you know.
  3. Then book it
    With flight details and booking links, all that’s left to do is say, “Let’s go!”

Join for free


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

777 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Soooo many bargains!

September 2, 2025
Going logo

Reply from Going

Hi, thanks for the love! ❤️ We're thrilled to hear that we've been able to help you score so many deals on your travels. - The Going Team

Rated 5 out of 5 stars
Verified

Everything about Going has proven to be…

Everything about Going has proven to be first class. I had a question - quite trivial, but the response from their support was timely, friendly and helpful.

August 27, 2025
Going logo

Reply from Going

Thank you so much for your kind words! We’re thrilled our team could help and that you’re enjoying Going 💚️

The Going Team

Rated 5 out of 5 stars
Verified

Open Jaws

I had question about open jaws for my next travel. The app and website does not currently have the ability to track the best flights in this scenario. but the representative "Chioma at Going" who responded to my email one day later (perfect) proposed a work around using the Going app which I use, too. Further she said "That said, your suggestion for open-jaw trips is a great idea for a future enhancement to My Trips - I’ll be sure to share this with the team." I was happy how responsive the Going team was with responding and helping me.

August 27, 2025
Going logo

Reply from Going

Hi, thanks for the love! 🌍 We're thrilled to be able to help you with your travel goals, and are excited to keep bringing new deals and updates to our app in the future. We appreciate you taking the time to let us know what we can do to improve your experience in the future, and are so glad to hear about the positive interaction you've had with our team. - The Going Team

Rated 5 out of 5 stars
Verified

Going… Everywhere

Going inspires me to travel to new places with its great deals.

August 27, 2025
Going logo

Reply from Going

🌍 Thanks for choosing us for your travel adventures. - The Going Team

Rated 5 out of 5 stars
Verified

Going finds great deals on flights all…

Going finds great deals on flights all around the world. Easy to work with great customer service.

August 28, 2025
Going logo

Reply from Going

Hi Jonathan,

Thank you so much for taking the time to share this feedback - we're so glad we've been able to help you find great deals, and that you've had positive interactions with our team 😀️!

The Going Team

Rated 5 out of 5 stars
Verified

Simple and Quick

I really like the ability to quickly see costs for different dates that I try out. I also like that Going seamlessly connects me to the airline webpage with the dates I choose preselected.

August 21, 2025
Going logo

Reply from Going

Thanks so much for the 5-star review! We’re glad you’re enjoying the easy date comparisons and seamless booking experience. ✈️

The Going Team

Rated 5 out of 5 stars
Verified

Going is so clutch!

Going is so clutch, I will never stop recommending it! The notifications are always so clear and make it so easy to take advantage of an excellent deal. I have saved thousands of dollars traveling to places I only ever dreamed about visiting thanks to Going, this app and subscription is worth every penny!

August 19, 2025
Going logo

Reply from Going

Thank you so much for your amazing review! We’re thrilled to hear that Going has helped you turn dream trips into reality and save thousands along the way. Here’s to many more incredible adventures! ✈️✨

The Going Team

Rated 5 out of 5 stars
Verified

As promised

As promised, they found a great deal for me.

August 7, 2025
Going logo

Reply from Going

Hi there! We're so glad to hear this. We're looking forward to bringing you many more amazing flight deals!

Happy Travels,

The Going Team

Rated 5 out of 5 stars
Verified

Your response time is very good!!!

Your response time is very good. I am unclear how to fully utilize the app. And , you say I paid you, and yet that is not accurate. My friend speaks highly of your company and I have told two friends about your service. Thanks, Charles

August 9, 2025
Going logo

Reply from Going

Hi Charles, thanks for the 5 stars🌟 We’re glad our response time has been great, and we’d love to walk you through the app and clear up the payment confusion. If you reach out to support@going.com using the email address you signed up to Going with, we’d be happy to further assist!

The Going Team

Rated 5 out of 5 stars
Verified

Best Flight Deal Service and Super Convenient

I was using Going back when they were called ScottsCheapFlights, so you could say I'm an OG user haha. I've also used other flight deal sites and services here and there, but the only one I've stuck with is Going. That is because of a number of factors: clean interface; consistency of deals; ability to track deals from multiple airports; filtering capabilities in their search functionality; conciseness of their deal emails; and most importantly, they are good people so I'm happy to support them. Normally, I'm not the type of person to pay for services which require repeat payments (monthly or annually). However, I have no qualms paying for my Going membership, in part due to the reasons listed above, but also because you make up your membership cost if you book even one flight deal that they identified for you. As an example, literally two days ago I booked a deal (that I wouldn't have known had it not been for their email notification) from SAN San Diego to AKL Auckland, New Zealand for about $680 roundtrip (about $750 including taxes and fees). This is a STEAL! I know this flight route because New Zealand has been on my bucket list for a long time, and thus I've looked at flights many times before, including previous deals they have sent me. Normal prices for the route and time of year are upwards of $1500, sometimes almost $2000. This deal easily saved me $750 - $1000!!! No further explanation required -- I hope you can see why I'm so passionate about recommending Going with this review.

August 1, 2025
Going logo

Reply from Going

Hi Vikash,

Wow - thank you so much for taking the time to leave this review. We are SO thrilled to have had you on board with us for so long, and to know that we have been able to help you save so much on your travel throughout the years. We hope you have an amazing time in New Zealand! ✈️

The Going Team

Rated 2 out of 5 stars

Infuriating company/ Run around to cancel!

Infuriating company! Impossible to cancel a membership w/o help and THERE IS NO HELP! Yes, they do update you on flights but you have to be flexible and ready for these kind of fares and if you’re looking, it’s not impossible to find these fares on your own. After several years of trying, we never really used the service and they are making it so difficult to cancel my membership. At this point, the Site seems to be frozen as all the drop downs do not work and I’ve tried three different devices. Plus their help/support just give you a runaround to cancel.

August 1, 2025
Unprompted review
Going logo

Reply from Going

Hi there- We're so sorry to hear about your experience and want to make this right. 

If you reach out to support@going.com using the email address you signed up to Going with, we'd be happy to further assist.

The Going Team

Rated 4 out of 5 stars
Verified

Easy to navigate.

Easy to navigate.

July 31, 2025
Going logo

Reply from Going

Hi Douglas,

Thank you for the feedback! We're so glad to hear that you've been finding our app easy to navigate. Happy Travels ✈️!

The Going Team

Rated 5 out of 5 stars
Verified

Great service

Great service by the support team

July 31, 2025
Going logo

Reply from Going

Thank you so much! We’re thrilled our support team could help and appreciate your kind words. 💚️

The Going Team

Rated 5 out of 5 stars
Verified

Excellent way to save some money. I highly recommend.

Great search engine with very timely and relevant updates on travel deals. I've used Going six times and saved thousands of dollars.

July 16, 2025
Going logo

Reply from Going

Hi there!

Thank you so much for taking the time to share this feedback. We're so stoked to hear that we've been able to help you save thousands of dollars on your travels 😊 We're thrilled to be your go-to travel app and look forward to bringing you many more deals - The Going Team

Rated 5 out of 5 stars
Verified

Big points savings

You email announcing an inexpensive flight Den-Honolulu prompted my to change my Southwest flight and I saved almost 50% in points.

July 14, 2025
Going logo

Reply from Going

Hi Andy,

That's amazing! That's a massive savings and we're so thrilled we could help you get such an amazing deal on your trip to Hawaii!

🌍 Thanks again for choosing us for your travel adventures. - The Going Team

Rated 5 out of 5 stars
Verified

I like the amount and variety of offers…

I like the amount and variety of offers I get from Going.
Either for an occasional trip or a family visit, I can wait for opportunities that suit my needs.
I’m confident something will always show up to help me.
Thank you!

July 12, 2025
Going logo

Reply from Going

Hey Mario,

Hi, thanks for the love! ❤️ We're thrilled to be able to help you score amazing deals to see family and to travel. - The Going Team

Rated 5 out of 5 stars
Verified

RatePunk Flights vs Going

RatePunk Flights vs Going? Going.com is far superior and better. VERY appreciative of the deal I got under special pricing...GET IT.

I'd have paid over $100 knowing the savings I was about to get :)

Thank you GANG!

July 4, 2025
Going logo

Reply from Going

Hi Joaquin,

We're so stoked to hear we've been able to save you so much on your travels! We're looking forward to bringing you many, many more great deals. 😊 Thanks for your support. - The Going Team

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