WA

Wayde

United States

Reviews

Review of Going


Rated 5 out of 5 stars

You can count on a SUPERIOR service.

I signed up for a premium membership last year, after using the basic free account the year prior.
I missed the end of subscription reminder sent to me by Going, and didn’t cancel on time when I’ve encountered some health challenges which made me put all my long haul travel plans aside for this year. I contacted Going’s “Superior”Customer Satisfaction Team on the day of the automatic renewal, and they immediately responded positively to my request of cancellation. Thank you Chioma for your outstanding service, and thank you Rob for the follow up. Much appreciated.

January 18, 2025

Reply from Going

Thank you for taking the time to share your experience with our member success team! 

The Going Team