VITAL+ Reviews 547

Ordered ice bath and chiller both arrived in two days. Straight forward to set up. Slight issue with lid very quickly sorted out by customer service. New lid sent out and received. Brilliant after car... See more

Fantastic product and excellent customer service ! Irene got back to me with a few things that weren’t delivered initially and made the request straight away to send this the next business day !

I found the interactions with Carl in customer service to be first class. He responded very quickly with answers to questions via emails and From my initial contact through to a very quick delivery I... See more

Overall great product. I use the sauna and plunge every day. I did have an issue with my chiller and it stop working after two weeks. The customer support staff was great and I got a replacement d... See more

We had a problem with the seam of our ice bath top, our first communication was responded immediately because it was AI which I immediately took offence to although please with the prompt response. M... See more

Love, love, love the Arctic Ice chiller with Ulta X2 chiller. Great size (i’m 6’2”) easy set up and love how it looks too. Customer service is spot on…quick responses, accurate information, helpful a... See more

Cold plunge is a game changing routine for me and vital + pro is top notch. Fits in small spot on my check, x2 chiller works great even in some extremely hot temps. And the best, customer service w... See more

Vital+ customer service and products are top notch! I purchased a cold plunge with the X2 chiller and absolutely love it. In the rare occasions that I had a minor issue, I reached out to Vital+ suppor... See more

Update: shipping issues may have been mistake not related to company (took four business days after reportedly being shipped to get any kind of updates on status). Appreciative of company reaching... See more

I first used the sauna at a friend's house and couldn't wait to purchase my own! When it went on sale, I immediately purchased. I used it for the first time last night before bed. I've been experienci... See more

I love my vital + ultra 2x chiller! Remote control app for chiller allows me to check and adjust temp and set schedules for on off times. I wish the manual was more detailed on function and especially... See more

The product itself is great, remains cold even when off. I purchased the bigger tub and app controlled chiller! Only thing is getting an increase in human customer service. The AI agent is good, just... See more

Ordered the infrared pod on the Thursday, was in the post same day, delivered to South Island NZ the following Tuesday, less than a week, great service, the chair came separately the day after. Easy... See more

I got to say, the customer service it's really top! They take no time to sort out the issue and to replace the unit. Great communication, great help and support! This companies that help customers lik... See more

Fast delivery. Easyish to assemble. Fantastic product. Love my Vital+ steam sauna. Only hiccup was the instructions didn’t say it started as soon as you set the time and level.

I have had a great experience working with everyone at Vital +! They are very good with general questions to problem solving. I also find their technical support to be excellent . I rely on my Vital +... See more

We are thrilled with our vital+ tub and chiller! We have had ours since July and have had no complaints this far. Set up was easy and If we had any questions along the way customer service answered wi... See more

We had a small problem with our product outside of the warranty window, the team at Vital+ were fantastic. Email response to my problems was immediate with dispatched parts the next day. Couldn’t ask... See more

Great product and upgrade from my original LUMI ice bath without chiller. The full size vital plus had made my cold water therapy a much better and more enjoyable experience. Great customer ser... See more

We have been loving our new cold plunge from Vital Plus! We got the barrel and it’s plenty large, even for my husband who is 6’. It blows up nice and thick which helps keep the water insulated. The co... See more

The Vital+ Pro tub and Ultra X2 chiller are working perfect for me. Easy to setup and maintain. I've been plunging everyday for the past two weeks starting at 55 and down to 49 degrees today. I wouldn... See more

Ordered the infrared sauna first... it's epic! Then I took the plunge and bought an ice bath. Very easy to order and I appreciated updates at each step of the delivery process.

Such high quality product. Help and support is great - even the video tutorials they provide to help setup your ice bath. I’ve had mine for nearly a year (tub & chiller), use it very regularly (with t... See more

I bought the bundle, Sauna Pod and the Cold Plunge Pro. I set both up singlehandedly. Boom both set-up within an 1.5 hours, maybe less. I had a question about one setup feature and customer service re... See more

Great quality and quick shipping! My only reason for not having 5 stars is it seems thw chiller usually sits 1-2 degrees above the set temperature.

I purchased the Arctic Ice plunge. I’m so happy with. It is quiet and works very well. Was a breeze to unpack and set up. The size of the tub is perfect (I’m 6’2”) and the chiller is easy to... See more

The customer support from is wonderful! They stuck with us for 30 minute on the phone to help us work out an unusual kink. Plunge is working great! Very good value! Many thanks

I managed to break 4 of the plastic connectors for my steam pod. Ordered a replacement pack at a great price and arrived sooner than I expected.

I love my vital + pro cold plunge! It is easy to set up and has become a part of my daily routine. Absolute game-changer for mental clarity amongst other benefits.

1st class communication, using AI at weekends and personal e mails to all enquiries mid week. I had a lot of question and all was answered promptly.

Our sauna arrived quickly with good tracking. it is as advertised so no surprises. Very easy to set up, doesn't take up much space and simple and effective to use. very happy with the purchase.

I count have been happier with the service I have received, simple instructions but also plenty of follow up while Im working through set up - Thanks Irene!

I’m so happy with Vital+ quality. I use my plunge twice a day. I do suggest buying the extra filters for it. It’s definitely a game changer on keeping your tub clear. I’m so glad I chose Vital+ I’m re... See more

The ice bath filter has done a great job at keeping the water clear and free of debris.

Great product and quality, easy set up, working well. I love having it. Worth the money vs some of these $5000+ ones. I did have a small air leak around the valve in the cover, but easy 30 second fix... See more

Great and easy service, delivery was quick and as promised. Highly recommend!

Great product, easy to set up. Feels very durable. Have really been enjoying my cold plunge first thing in the morning. Tyler recommend!

Great experience with the product. The ice barrel with the x2 chiller. Easy setup and installation. Love it so far.

I've had the Sauna tent for a year, brilliant piece of kit👍 Just received the cold plunge tub and X2 chiller. It's so nice hopping out of the sauna into the cold plunge which I have set to 5 degree... See more

Great product. I have been using my pro with the x2 chiller everyday. Easily gets down to 45 degrees and stays there. Fast shipping and great quality so far

I love it! Wish it got another 10 degrees hotter but I just stay in a little longer

I love it! Love the new tech in the sauna! Arctic chiller definitely worth the money and easy set up

I absolutely love my sauna and ice bath with chiller unit. I've had a couple of questions throughout the 12months I have owned them and every time I get prompt replies with any troubleshooting as need... See more

Vital + products have been the best $2000 we have spent on our personal well being. We are constantly using our steam sauna and pro ice bath with chiller. Progressed from making ice etc and the hassle... See more

Best Customer Service. I've reached out 4 times and all of them have been really great responded. I highly recommend this brand.

Customer service is exceptional. I had a number of questions about their Far Infra Red Saunapod, all of which were answered swiftly, honestly, and to my satisfaction. So I bought the product. Can't... See more

I’ve been using this cold plunge for a while now and I absolutely love it. It was easy to set up, the size is perfect, and the material feels very sturdy. The water stays cold for hours, which makes t... See more

The ice bath chiller is great. Easy to set up and great troubleshooting information available online when needed. Shipping was quick.

I purchased a tub second hand, and it turned out to have a delaminating seam which couldn't be patched. Wouldn't hold air at all. Vital+ accepted my support claim and let me order a tub at greatl... See more

Review of Vital+ Ice Bath My family and I love our Vital+ ice bath! Shipping to Hawaii was very reasonable, and setup outside our home was simple. Customer service has been phenomenal—clear, timely... See more