This team has been amazing from time of order through a follow up text to ensure all was going well with my new Nook Sauna. The Sauna is high quality, comfortable and elegant, making the space very re... See more
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Contact info
25 Gympie Way, 6155, Willetton, Australia
- 1800 324 149
- hi@nooksaunas.com.au
- nooksaunas.com.au
Replied to 100% of negative reviews
Typically replies within 24 hours
Best to deal with by far!
From researching which sauna/sauna company we wanted to purchase from to purchasing and pickup, Nook Sauna was the best to deal with by far. Very informative, friendly and no question was left unanswered. We set our sauna up ourselves as we live outside the radius of delivery. It was super easy, instructions were simple to navigate and we were using the sauna very fast. We love it! I highly recommend Nook Sauna. You guys are the best.
I recently had a nook sauna delivered…
I recently had a nook sauna delivered and set up, they were very professional on time polite and great with all communication. I’m loving my new sauna and would highly recommend anyone wanting a sauna go with Nook saunas.
We are thrilled with our Nook Sauna
After doing much research we decided on Nook and could not be happier. From consultation, selection, installation and service everthing has been 100%. We highly recommend!!!
From purchase to install
From purchase to install
5star service
Kept in the loop in regards to delivery and install
Installation was within a hour
Amazing product and service
Highly … Highly recommended
Elegant, relaxing high quality and amazing customer service.
This team has been amazing from time of order through a follow up text to ensure all was going well with my new Nook Sauna. The Sauna is high quality, comfortable and elegant, making the space very relaxing. The customer service is next level, they answer in questions you have through out the process, deliver the sauna on time, install in 20minutes and go through the how to while they are there. Highly recommend the Nook Sauna and the team themselves. Thank you!
Great product
Great product, great customer service, and great value.
We took a while evaluating all the options, very glad we went with Nook.
Highly recommend. Great Sauna.
We are loving the Nook sauna so far. From the jump, the whole process was easy and smooth. We ordered online after a conversation with Carolin, she was great and helped us understand all we needed to know. The process was easy and smooth, the guys that delivered and installed were professional and efficient. The sauna is very easy to use and heats up quickly. I was a little concerned that it wouldn’t get hot enough but that’s no issue whatsoever. Cheers Nook, we love it.
Perfect new addition…
Nook communicated well and the technicians who installed my sauna were very professional. The sauna itself is fabulous! Its the basic model but its perfect for me. It only takes about 30 minutes to get up to temp (60°), the Bluetooth works well as does the coloured lights. The only negative is there's no heater in the leg area and I do wish I had the room for a bigger model so I could lay down but my house is too small. Love my new addition!
Very happy with new sauna
From start to finish the team I worked with were professional and so helpful.
All conditions and terms were provided. The team provided schedule for delivery and installation. All installed and running within 20 mins.
Very happy with my new sauna!
Great quality sauna
The company was great to deal with, good communication and helpful. The quality of the sauna is excellent. We've used it every day for the last 2 weeks and we're loving it. Already recommended nook to friends
Hot and happy!
We’ve had our Elite sauna for a couple of weeks and couldn’t be happier. The communication, installation and post customer care has been faultless. Highly recommend.
Happy customer!
We ordered our Nook after a strong recommendation from a friend who had purchased one. We live in a regional centre. There were some delays from stocking as well as our holidays but Nook communicated very well at every point. The installation was completely seamless. They arrived on time (from Melbourne - 7 hr return trip just for me) and had it all done in under half a hour. We have been using the Nook almost daily. I love it and even my wife, who has never liked steam saunas, has taken a liking to it.
Great product with excellent service
Great product with excellent service, the boys got it assembled and going in 45 min. Don’t waste your money on cheaper products. Great value for money, highly recommend
Great value, super quality. Zero compromise. Premium experience
Bought our 3-person Elite 2 weeks ago. It was delivered earlier today and installed by the team led by Jack.
Great comms throughout, installed in 45 minutes with a great handover to make sure I knew what to do.
First observations are :
A. it’s really well made.
B. we made a solid decision getting the 3-person unit although a max of 2 will be using it at any one time
C. Have just used it for the first time, it’s a lot more comfortable than a steam sauna. Stayed in for 30 minutes and it was upto temperature quickly.
D. It’s really easy to use and the lights/bluetooth music / timers work flawlessly.
Delighted so far.
This was a great decision to go with Nook after really evaluating our options which were both cheaper and a lot more expensive. Nook represents and delivers great value.
10/10. 👍🌟
I am so happy with my sauna
I am so happy with my sauna. I bought a 3 person glass front sauna. It looks and feels great. Their customer service really sets them apart. I felt comfortable with my purchase due to the excellent communication and delivery times.
I cannot wait to feel the benefits of using Nook Saunas. Thank you so much!
Fantastic sauna and customer service
Nook have been fabulous to deal with, from the time of purchase, to the install, to the follow up service. They spend a lot of time on their customer service, and even though we aren’t in a major city they still came out and installed it, for a (very reasonable) additional cost. Love the sauna it’s fantastic, only thing is if I was choosing again I’d probably go for a 3 person just to have that extra room.
Seamless customer first experience!
Professional team the whole way through. Seamless customer service and great communication. Bless up these people, they deserve our business.
We ordered a nook sauna for my wife’s…
We ordered a nook sauna for my wife’s birthday and we have been blown away with the customer service and quality of the sauna itself. They went out of their way to deliver it as soon as possible to make her birthday and the installers did a perfect job. The quality of the materials make it feel luxurious and the Bluetooth function makes it even better!
Nook Sauna not only make beautifully…
Nook Sauna not only make beautifully crafted, thoughtful and well made saunas, but they also understand customer service and relationships building. From the moment we purchased our sauna online we had ample communication to keep us up to date on our order. Setting the installation time was smooth and their team seamlessly installed the sauna in our house. We've been enjoying our 3 person sauna for just over a week now and the team at Nook have ensured to keep in touch to ensure its working well. Highly recommend Nook if you want to invest in your wellbeing and wellness with an exceptional, quality product.
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