Bezel Reviews 1,087

Bezel’s website was easy to use to find the watch I was looking for. The whole process was easy and straightforward. The authentication process helped bring peace of mind to purchase as well. Communic... See more

Absolutely incredible experience with the Bezel team. Watch was too small and they attempted to get extra links. Links were out of budget so I processed a return and that could not have been any more... See more

Very good experience for My first time buying a luxury watch the concierge group were extremely in the buying what I wanted in a watch. Gladly buy trough them again.

Quick, easy and error free process. Full information provided throughout the duration of the auction. Easy to bid. Delivery and packaging just perfect. Watch exactly as described. Overall, an excellen... See more

Originally I was very nervous to spend that kind of money on an app. Give them a call. Talk to them about the process and what exactly you want, once you find it, the process is quick and easy. Watch... See more

This was my first experience using Bezel. I have to say, I was nervous making such a large purchase with a company I had never work with but the entire experience was Great! Great service, cu... See more

I just bought my first preowned Audemars Piguet watch from Bezel and was very impressed with their customer service. David from the customer service team was responsive and helpful when I had a few qu... See more

I really wanted a Panerai, but could never afford a new one. Came across Bezel, and couldn't be happier than I am now. Jack was able to find a Panerai, that to me looks brand new. Authenticated it fo... See more

The process, from start to finish, on my first auction win went very smoothly. There was a support person (Jack) who stepped in right away and guided me through everything. I've purchased watches on... See more

From the point of purchase until the watch was delivered, Bezel did a great job communicating with me and reaching out during the authentication phase to communicate what they determined and wal... See more

First investment piece I purchased and Jack and the customer service team was awesome in answering all of my questions. Had some issues with the watch when it came and the team went above and beyond m... See more

Bidding and payment processes were very straightforward and easy. The validation and shipping were faster than expected by far. The watch arrived well packed and exactly as I expected. My only complai... See more

Awesome experience! Super quick transaction and the watch was at my door within 4 days from purchase. Updates along every step instilled confidence and I highly recommend anybody who is skeptical, lik... See more

I can’t express enough the great experience I had purchasing my Grand Seiko watch. The concierge kept me updated every step of the way. I will definitely make another purchase via Get Bezel App.

Hi Team, Thank you for my watch. I loved the shopping experience, your team authenticating the watch and communicating was worth the price increase. Buying watches second hand is great, bu... See more

My watch concierge was awesome. He helped me with quite a few items after the purchase as I needed to update the payment method and delay shipping.

There needs to be more ability for sellers to describe what they are selling. There needs to be a way for potential buyers to ask sellers questions. The concierge team was great! But, the proble... See more

Constant communication with concierge about the process. First time buyer at Bezel , was nervous about scams . Payment could not be processed with my CC due to some fraud alert. Concierge contacted m... See more

Process was seamless and easy. The Bezel team kept me up-to-date on all stages of my order. As promised my watch shipped within 24 hours 100% authentic.

As a first time visitor to the site, I was blown away by the enormous availability of watches, and in particular how helpful Carlos was as my Concierge. He steered me through the process and even hel... See more

Great Customer service, very attentive staff that came back with good answers quickly. The watch was in excellent condition as advertised and the way it was presented was superb. Great experience all... See more

Jack from the Bezel team was great. There was a small issue with the watch, and he informed me right away via phone call. He sent pictures, and even advised to ask the seller for a discount. This w... See more

You would have gotten five stars if not for the watch being advertised as platinum when in fact the watch was white gold. The watch is beautiful and it fits in well with my smal collection.

First, it was easy to find the Rolex I was looking for because of the accurate picture. And it was priced well compared to other online dealers. Carlos was extremely responsive and kept me updated whi... See more

Purchased my first watch via Bezel Auction. This was my first time participating in online auction and certainly concerned about the overall process. Bezel made the entire process very transparent and... See more

Really easy to find the perfect watch. The authentication and shipping process was quick and Bezel does a great job to keep you informed every step of the way. Only thing I would recommend is a little... See more

I bought my very first Rolex from Bezel and I'm very pleased with the entire process. I, like everyone else, wanted to buy my Submariner 41 Date from an AD but obtaining one is basically impossible. W... See more

The process was pretty straightforward; the shipping and authentication was quick! Very happy with my purchase and the price i paid for my watch.

Jack made the purchasing process amazing! He truly went above and beyond to make sure the watch I wanted met everything from delivery to fit. I couldn’t be more pleased with the process and the prod... See more

This would be a 5 star for the eventual purchase, but im giving it 4 stars because of all of the craziness leading up to it. The first watch i tried to buy, I made an offer on, that was about 3% less... See more

Positive experience overall with only one negative, that the price negotiation with the seller did not meet my expectations. Once price agreed though, the Bezel experience was first class, re... See more

I recommend Bezel, everything went smoothly as they said it would. They document and send you info on the purchase delivery, inspections, and final destination. My watch came to me in perfect conditio... See more

I was in communication with Carlos during the verification process, he was amazing and everything at getbezel was fast sand safe. 10/10, I will certainly be making a purchase again in the future.

From purchase to receiving my new watch, it only took 4 days!! The Bezel concierge was extremely helpful and accommodating with allowing my piece to be shipped to a FedEx location since I tend to h... See more

I participated in a Bid and am now the proud owner of another great watch. The app is well designed, and the process was transparent and smooth. I plan to continue monitoring other deals here.

Bezel is the real deal! Worked with their concierge team (shoutout to Carlos) to sell a watch and purchase a new one. The experience was great, and they made sure that I was a satisfied customer. Will... See more

The whole process was seamless from bidding to getting my watch in the mail a few days later. I was very impressed with the progress updates that I kept getting. I do wish they appraised the watch as... See more

The purchase process was seamless. Bezel has mastered the art of logistics, efficiency, and transparency. I couldn’t have had a better experience!

Smooth process. First watch had a wiped card and the team caught it. Found a better watch at the same price. Ryan was beyond awesome and kept me updated every step of the way.

I have purchase several watches through Bezel and i am very happy with their services and commitments.

The entire experience was great. From the auction to the follow up from the concierge service was very professional. During the watch authentication, I had several discussions and minor issues wer... See more

The process was easy. Your team kept me update throughout the entire process and my watch is perfect. I will definitely purchase again...

Working with Bezel on my watch purchase was a pleasure. The Bezel team was very responsive and the watch I received exceeded my expectations. Thank you!

Bezel made the experience very easy and although it was all online the speed of delivery made the experience feel premium.

Performed directly as advertised. No hiccups no worries sounds boring but good business is boring.

From start to finish excellent experience. I used the online chat function and it was great. Quick, accurate information.

Purchase process worked smoothly. Watch condition as advertised. Happy with purchase.

Fast shipping and very good quality and service

The watch was delivered the day after it was purchased.

Jack was fantastic! And his follow-up was just as great. Overall, working with Jack and the bezel team was an absolute pleasure. I’d definitely recommend them to anyone looking for an amazing watch-bu... See more