Bezel Reviews 1,087

This was my first experience using Bezel. I have to say, I was nervous making such a large purchase with a company I had never work with but the entire experience was Great! Great service, cu... See more

I just bought my first preowned Audemars Piguet watch from Bezel and was very impressed with their customer service. David from the customer service team was responsive and helpful when I had a few qu... See more

The process, from start to finish, on my first auction win went very smoothly. There was a support person (Jack) who stepped in right away and guided me through everything. I've purchased watches on... See more

First investment piece I purchased and Jack and the customer service team was awesome in answering all of my questions. Had some issues with the watch when it came and the team went above and beyond m... See more

As a first time visitor to the site, I was blown away by the enormous availability of watches, and in particular how helpful Carlos was as my Concierge. He steered me through the process and even hel... See more

Process was seamless and easy. The Bezel team kept me up-to-date on all stages of my order. As promised my watch shipped within 24 hours 100% authentic.

Great Customer service, very attentive staff that came back with good answers quickly. The watch was in excellent condition as advertised and the way it was presented was superb. Great experience all... See more

Awesome experience! Super quick transaction and the watch was at my door within 4 days from purchase. Updates along every step instilled confidence and I highly recommend anybody who is skeptical, lik... See more

I can’t express enough the great experience I had purchasing my Grand Seiko watch. The concierge kept me updated every step of the way. I will definitely make another purchase via Get Bezel App.

Bidding and payment processes were very straightforward and easy. The validation and shipping were faster than expected by far. The watch arrived well packed and exactly as I expected. My only complai... See more

There needs to be more ability for sellers to describe what they are selling. There needs to be a way for potential buyers to ask sellers questions. The concierge team was great! But, the proble... See more

Hi Team, Thank you for my watch. I loved the shopping experience, your team authenticating the watch and communicating was worth the price increase. Buying watches second hand is great, bu... See more

Jack made the purchasing process amazing! He truly went above and beyond to make sure the watch I wanted met everything from delivery to fit. I couldn’t be more pleased with the process and the prod... See more

Positive experience overall with only one negative, that the price negotiation with the seller did not meet my expectations. Once price agreed though, the Bezel experience was first class, re... See more

You would have gotten five stars if not for the watch being advertised as platinum when in fact the watch was white gold. The watch is beautiful and it fits in well with my smal collection.

Constant communication with concierge about the process. First time buyer at Bezel , was nervous about scams . Payment could not be processed with my CC due to some fraud alert. Concierge contacted m... See more

First, it was easy to find the Rolex I was looking for because of the accurate picture. And it was priced well compared to other online dealers. Carlos was extremely responsive and kept me updated whi... See more

I was in communication with Carlos during the verification process, he was amazing and everything at getbezel was fast sand safe. 10/10, I will certainly be making a purchase again in the future.

I’ve made purchases elsewhere, but the level of confidence I have with Bezel is unmatched. From now on, I’ll be buying all my watches through Bezel. It gives me peace of mind and makes me feel secure... See more

Purchased my first watch via Bezel Auction. This was my first time participating in online auction and certainly concerned about the overall process. Bezel made the entire process very transparent and... See more

Very seamless experience, bought my first watch through here - authentication process was thorough with paperwork. Would definitely use again. It does take about a week or so, keep that in mind. But i... See more

Really easy to find the perfect watch. The authentication and shipping process was quick and Bezel does a great job to keep you informed every step of the way. Only thing I would recommend is a little... See more

Highly recommend! Was a little hesitant with in house "authentication process", return options but have found them, for me at least, to be the best platform out there. I think in last 6-7 months, have... See more

I bought my very first Rolex from Bezel and I'm very pleased with the entire process. I, like everyone else, wanted to buy my Submariner 41 Date from an AD but obtaining one is basically impossible. W... See more

Great service (revised) Had an issue with my watch after 2 weeks of owning. The watch was sold to me as brand new with a warranty card, but the warranty card was never activated. Which means the... See more

The ease of use of the applications is tremendous. I can track, get alerts, and then time out the purchase down to the last second. The purchasing process was seamless and quick. Constant updates an... See more

Navigating the website is easy. Website has many variety of options. When the consigner and I agreed with the price, aside from getting an email my price had been accepted, there needs to be a bett... See more

I have purchase several watches through Bezel and i am very happy with their services and commitments.

Don’t even know where to start giving props for this awesome buying experience. I’ve been into watches for over 35 years and have a go to watch dealer but he didn’t have the watch I was looking fo... See more

I recommend Bezel, everything went smoothly as they said it would. They document and send you info on the purchase delivery, inspections, and final destination. My watch came to me in perfect conditio... See more

The individual who authenticated my purchase was fantastic and very helpful. He called and talked me through the condition of the watch and worked with me on the sizing (which was not int he seller's... See more

The purchase process was seamless. Bezel has mastered the art of logistics, efficiency, and transparency. I couldn’t have had a better experience!

From purchase to receiving my new watch, it only took 4 days!! The Bezel concierge was extremely helpful and accommodating with allowing my piece to be shipped to a FedEx location since I tend to h... See more

I participated in a Bid and am now the proud owner of another great watch. The app is well designed, and the process was transparent and smooth. I plan to continue monitoring other deals here.

The entire experience was great. From the auction to the follow up from the concierge service was very professional. During the watch authentication, I had several discussions and minor issues wer... See more

Bezel is the real deal! Worked with their concierge team (shoutout to Carlos) to sell a watch and purchase a new one. The experience was great, and they made sure that I was a satisfied customer. Will... See more

The whole process was seamless from bidding to getting my watch in the mail a few days later. I was very impressed with the progress updates that I kept getting. I do wish they appraised the watch as... See more

Customer service was wonderful and very responsive. The App provided fast real updates and the watch was just as described and the concierge service sized the bracelet as per my specifications. I coul... See more

The process was easy. Your team kept me update throughout the entire process and my watch is perfect. I will definitely purchase again...

Working with Bezel on my watch purchase was a pleasure. The Bezel team was very responsive and the watch I received exceeded my expectations. Thank you!

The overall transaction was smooth, accurate, and completed quickly without a hitch. I will continue to use BEZEL for my watch needs.

Very transparent process, tracking from the moment of purchase creates a stress free experience. Watch arrived quickly and exactly as described/pictured. Undoubtedly recommended and will use again.... See more

Performed directly as advertised. No hiccups no worries sounds boring but good business is boring.

Super quick, super easy, super secure, really clutched up. If you’re trying to buy a real watch use this!

Purchasing a Rolex from a trustworthy’store’ is hard to find and to trust. I experienced a very professional transaction.

Super fast and easy to get the watch. Literally won, paid, and had the watch on my wrist within 2 days

Great experience. I'm very satisfied with my purchase, and even more confident because their authentication process caught a fraudulent watch on my first attempted purchase.

Watch was as described and instruction for payment,shipping,and authentication were clear and all went according to plan.

I had a great experience with my first two auctions. The first auction I was informed the watch did not pass inspection. The staff at Bezel recommended canceling the purchase. Learning on my first pur... See more

Very professional, I felt good about the purchase after your rigorous testing and authentication process. I was a little (lot) wary of wiring funds directly for the purchase in order to save the 3% in... See more