garagebasingstoke.co.uk Reviews 76

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Friendly and professional. This my third Volvo which I have entrusted to their care. Up to date diagnostic equipment and a dedicated team. Best place to go. Jocelyn Penn-Bull

Company replied

Rated 5 out of 5 stars
Invited

I've been using this garage for well over 20 years, mainly for our Volvo but also other vehicles. I always get honest, trustworthy advice and never sold anything I don't need. Good service fairly... See more

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Rated 5 out of 5 stars
Invited

Great service with their vast experience, these guys keep my 21 and 23 year old V70 Volvo diesel estates in the best tune where other garages have failed, Well worth the trip from Reading in Berkshire... See more

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Rated 5 out of 5 stars
Invited

First time using Martin Matthewson and it was a good experience from start to finish, called to update me on additional things that would be required soon and if I wanted them. Price was as quoted an... See more

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Company details

  1. Auto Repair Shop
  2. Auto Air Conditioning Service
  3. Car Repair and Maintenance
  4. Mechanic
  5. Tuning Automobile
  6. Wheel Alignment Service

Written by the company

Vehicle servicing & repairs for all makes and models of cars - VOLVO & NISSAN specialists. We also offer MOTs, expert diagnostics, engine retuning, Terraclean Services and so much more. Since we started in Basingstoke, Hants, way back in 1991 as independent specialists, we’ve built an enviable reputation for good quality services at the right price. We are a reliable alternative to the Main Dealers, and the majority of our customers return to us year upon year for all their vehicle maintenance requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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Rated 5 out of 5 stars
Invited

As alway great service from MM

As alway great service from MM. I had a vibration issue with my XC90 and it was diagnosed and repaired very quickly at a reasonable cost. Very happy.

March 31, 2022
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Reply from garagebasingstoke.co.uk

Happy that we could diagnose and resolve the vibration issue on your XC90 for you, your lovely feedback is much appreciated by all the Team :)

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Rated 5 out of 5 stars
Invited

Excellent garage

Excellent garage. Alway use as they are able to diagnose any problems with my Nissan straight away, always exploring the cheapest option first. Very personal and friendly service.

March 31, 2022
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Reply from garagebasingstoke.co.uk

This is great to hear! Thank you for your kind comments, and we look forward to seeing you and your Nissan X-Trail again in the future :)

Rated 5 out of 5 stars
Invited

Good service

March 31, 2022
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Reply from garagebasingstoke.co.uk

Thank you for you kind feedback on the recent MOT we carried out on your Volvo S60, much appreciated by all the Team :)

Rated 5 out of 5 stars
Invited

Great service with their vast…

Great service with their vast experience, these guys keep my 21 and 23 year old V70 Volvo diesel estates in the best tune where other garages have failed, Well worth the trip from Reading in Berkshire to get them sorted,.Highly recommended.

March 21, 2022
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Reply from garagebasingstoke.co.uk

Thanks for your very kind feedback and support of our business, very much appreciated by all the Team, and we look forward to seeing you and your V70's again next time :)

Rated 5 out of 5 stars
Invited

Great service at very competitive…

Great service at very competitive prices wouldn’t go any where else 👍

March 20, 2022
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Reply from garagebasingstoke.co.uk

That's great to hear! Thank you for your kind feedback on the recent service we carried out on your Volvo XC60. We look forward to seeing you again :)

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Rated 5 out of 5 stars
Invited

All work completed on time

All work completed on time.
Very good.
Thanks 👍

March 20, 2022
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Reply from garagebasingstoke.co.uk

Thank you for your great feedback on the recent work we carried out on your Volvo XC90, much appreciated by all the Team

Rated 5 out of 5 stars
Invited

Excellent service as always at great prices

As always excellent service from everyone but especially Lee who always goes above and beyond. A fantastic garage that are totally trustworthy in what they recommend, excellent in carrying out the work, so helpful and always reasonably priced. We can't recommend them enough! Thank you everyone!

March 16, 2022
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Reply from garagebasingstoke.co.uk

Thank you for leaving us this fantastic feedback on the work we've previously carried out on your Volvo XC90, it's really great to hear, and as always, much appreciated by all the Team :)

Rated 5 out of 5 stars
Invited

xc90 service and repair

Great service from the guys at Martin Matthewson.
They're super knowledgeable about Volvo's and saved me a lot of money!
I'll definitely be bringing my car to them again.

March 16, 2022
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Reply from garagebasingstoke.co.uk

That's fantastic to hear! Thank you for taking the time to leave us this feedback on the recent service we carried out on your Volvo XC90, much appreciated and we look forward to seeing you again next time :)

Rated 5 out of 5 stars
Invited

We were very pleased with the work on…

We were very pleased with the work on our Volvo and the customer care We had everything carefully explained to us and the whole experience was professional and efficient

March 15, 2022
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Reply from garagebasingstoke.co.uk

Thanks for this fantastic feedback on the recent service and repair work we carried out on your Volvo V50, always much appreciated by all the Team :)

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Rated 5 out of 5 stars
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This was the 15th service by Martin…

This was the 15th service by Martin Mathewson on my Volvo so this says it all! I hope the car is now good for another year.

March 15, 2022
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Reply from garagebasingstoke.co.uk

Thanks for this great feedback Chris, that's a lot of servicing and MOT's clocked up over all those years! Thanks for your continued support, much appreciated by all the Team :)

Rated 5 out of 5 stars
Invited

Great service as always

Great service as always
Neil

March 10, 2022
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Reply from garagebasingstoke.co.uk

Thank you for this 5 star feedback on the repair we recently carried out on your VW Golf, much appreciated :)

Rated 5 out of 5 stars
Invited

Excellent service

March 10, 2022
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Reply from garagebasingstoke.co.uk

Thanks for your 5 star feedback, after carrying out the 1st service on your Nissan Juke, much appreciated by all the Team :)

Rated 5 out of 5 stars
Invited

Another no hassle visit

Another no hassle visit, friendly knowledgeable staff who take their time to explain what has been done and any potential ongoing concerns with the car.
Thank you

March 9, 2022
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Reply from garagebasingstoke.co.uk

Great feedback David! Thanks for entrusting us with all your vehicles and their repairs since way back in 2014 - much appreciated by all the Team :)

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Rated 5 out of 5 stars
Invited

Excellent service

Excellent service, very friendly & super communication as well as competitive, reasonable costs. I would highly recommend their knowledge & professionlism.

March 7, 2022
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Reply from garagebasingstoke.co.uk

Thanks for this great feedback, and for trusting us with your vehicle's year upon year Jason, much appreciated by all the Team :)

Rated 5 out of 5 stars
Invited

A good place to take your Volvo

A good place to take your Volvo, or Nissan, to.
Lee is very good, gives you a good breakdown of the cost of repairs. Also gives you a worst case scenario, as is reasonably possible, should anything go wrong during the work which may increase the price quoted. And he knows Volvos.

March 4, 2022
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Reply from garagebasingstoke.co.uk

Thanks for this great review of the services we've carried out on your Volvo's, and for your continued custom, been almost 5 years years now! Much appreciated by all the Team :)

Rated 5 out of 5 stars
Invited

Extremely helpful

Extremely helpful, professional. High standard of work

March 4, 2022
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Reply from garagebasingstoke.co.uk

Thank you for this great feedback Jean, much appreciated by all the Team.

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Rated 5 out of 5 stars
Invited

Great job as usual

Great job as usual - thank you.

March 2, 2022
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Reply from garagebasingstoke.co.uk

Thank you for this great feedback Simon, much appreciated by all the Team.

Rated 5 out of 5 stars
Invited

Great customer service

Great customer service. Thank you

March 1, 2022
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Reply from garagebasingstoke.co.uk

Thank you for this kind feedback on your recent visit to the workshop, much appreciated by all the Team.

Rated 5 out of 5 stars
Invited

I’ve used Martin Matthewson for a few…

I’ve used Martin Matthewson for a few years now to service my 2013 Volvo XC90 despite it being an hour from where I live. They are always really friendly and efficient on the day but also remind me weeks before a service is due. I find them trustworthy and expert on Volvos, they always take the time to explain any advisories and the general characteristics of the model. I would definitely recommend them.

March 1, 2022
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Reply from garagebasingstoke.co.uk

This is great to hear Nick - thank you for your continued custom and for taking the time to leave us this feedback, it's much appreciated by all the Team. We look forward to seeing you and your Volvo XC90 again :)

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