garagebasingstoke.co.uk Reviews 76

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Friendly and professional. This my third Volvo which I have entrusted to their care. Up to date diagnostic equipment and a dedicated team. Best place to go. Jocelyn Penn-Bull

Company replied

Rated 5 out of 5 stars
Invited

I've been using this garage for well over 20 years, mainly for our Volvo but also other vehicles. I always get honest, trustworthy advice and never sold anything I don't need. Good service fairly... See more

Company replied

Rated 5 out of 5 stars
Invited

Great service with their vast experience, these guys keep my 21 and 23 year old V70 Volvo diesel estates in the best tune where other garages have failed, Well worth the trip from Reading in Berkshire... See more

Company replied

Rated 5 out of 5 stars
Invited

First time using Martin Matthewson and it was a good experience from start to finish, called to update me on additional things that would be required soon and if I wanted them. Price was as quoted an... See more

Company replied

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Company details

  1. Auto Repair Shop
  2. Auto Air Conditioning Service
  3. Car Repair and Maintenance
  4. Mechanic
  5. Tuning Automobile
  6. Wheel Alignment Service

Written by the company

Vehicle servicing & repairs for all makes and models of cars - VOLVO & NISSAN specialists. We also offer MOTs, expert diagnostics, engine retuning, Terraclean Services and so much more. Since we started in Basingstoke, Hants, way back in 1991 as independent specialists, we’ve built an enviable reputation for good quality services at the right price. We are a reliable alternative to the Main Dealers, and the majority of our customers return to us year upon year for all their vehicle maintenance requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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Rated 4 out of 5 stars
Invited

Cars Service

We have used this garage for 30 years both for Volvo e other types of cars and we have always been satisfied with the service we have received

August 2, 2019
Unprompted review
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Reply from garagebasingstoke.co.uk

One of our very first customers all those years ago, when it was just Martin and his toolbox! We really do appreciate your return custom to us year upon year - many thanks to you both.

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Rated 5 out of 5 stars
Invited

Always very helpful

Always very helpful, efficient and provide excellent value for money. Unfortunately I'm sure I managed to buy a "Friday afternoon's car", having had numerous issues with it, but they have always fitted me in to fix any problems at short notice, whenever I needed help. Honestly think they are the best of garages in and around Basingstoke.

July 31, 2019
Unprompted review
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Reply from garagebasingstoke.co.uk

Thank you so much for this fantastic feedback Petra! It's always great to hear from our customer's - and we will always do our best to help our customer's out whenever we can. Thank you :)

Rated 5 out of 5 stars
Invited

Honest garage

Honest, trustworthy garage. I would recommend it to anyone.

July 31, 2019
Unprompted review
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Reply from garagebasingstoke.co.uk

Thank you for your feedback, we look forward to seeing you again next time :)

Rated 4 out of 5 stars
Invited

Reliable and honest

Reliable and honest. Always try to put customer first.

July 28, 2019
Unprompted review
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Reply from garagebasingstoke.co.uk

Thank you Mr Deacon :) we look forward to seeing you and your vehicles again next time.

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Rated 5 out of 5 stars
Invited

Great Company

Always efficient friendly we have been customers there for a long time and never any problems

July 27, 2019
Unprompted review
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Reply from garagebasingstoke.co.uk

Thank you - we look forward to seeing you and your vehicles again :)

Rated 5 out of 5 stars
Invited

Great service and equally good…one of the best!

Great service and equally good communications. I can’t recommend Martin Matthewson highly enough - they do a cracking job on VWs not just Volvo & Nissan

July 26, 2019
Unprompted review
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Reply from garagebasingstoke.co.uk

Fantastic! Thank you so much for taking the time to leave us your feedback, we look forward to seeing you and your VW again in the future :)

Rated 5 out of 5 stars
Invited

Best and most helpful garage for miles

Best and most helpful garage for miles. Whatever the problem these guys will go above and beyond to try and help

July 26, 2019
Unprompted review
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Reply from garagebasingstoke.co.uk

Thank you so much for taking the time to leave us your feedback. It's always good to hear such positive comments from our customers - we look forward to seeing you and your vehicle again in the future :)

Rated 5 out of 5 stars
Invited

Excellent service

Excellent service, good prices, efficient staff, knowledgeable and helpful

July 26, 2019
Unprompted review
garagebasingstoke.co.uk logo

Reply from garagebasingstoke.co.uk

Thank you so much for taking the time to leave us your feedback, it's always great to hear from our customers and we look forward to seeing you and your vehicle again in the future :)

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Rated 5 out of 5 stars
Invited

Great service reliable and good value

Great service reliable and good value. Local garage with personal friendly customerservice.

July 26, 2019
Unprompted review
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Reply from garagebasingstoke.co.uk

Thank you for taking the time to leave us your feedback, we love hearing what our customer's have to say about our services. We look forward to seeing you and your vehicle again :)

Rated 5 out of 5 stars
Invited

Service and MOT

Efficient, good communication and fair price.

July 26, 2019
Unprompted review
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Reply from garagebasingstoke.co.uk

Thank you - we look forward to seeing you and your XC60 again :)

Rated 5 out of 5 stars
Invited

Always provides a reliable service

Always provides a reliable service, keeping you updated on progress and costs as your cars are being worked on. I would and have recommended the garage.

July 26, 2019
Unprompted review
garagebasingstoke.co.uk logo

Reply from garagebasingstoke.co.uk

Thank you so much for taking the time to leave us your feedback, it's always great to hear from our customers and we look forward to seeing you and your vehicle again in the future :)

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Rated 5 out of 5 stars
Invited

"If Carlsberg (or Smirnoff) made". . . garages - it would be this one. SUPERB everytime.

I have used this garage for the past 8 or 9 years, and year on year, they surprise and delight me with how they brilliant they are!!! They consistently surpass expectation with enthusiasm and professionalism. I recommend them without reservation, and thank them for their continued excellence!!!

July 26, 2019
Unprompted review
garagebasingstoke.co.uk logo

Reply from garagebasingstoke.co.uk

Now this has brightened up our Monday morning! Thank you for taking the time to leave us this fantastic feedback, it's always great to hear from customers. We look forward to seeing you and your V40 again. Many thanks :)

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