Elite Wine Refrigeration Reviews 854

What an excellent piece of furniture and we are so happy with the quality and looks great in our home. Great Company to deal with and wonderful customer service. Would not hesitate in recommending... See more

Very good customer service Our order was delivered faster than we expected We had a difficult space to fill in our kichen and the wine rack ( full of wine ) looks perfect

Everything about Elite Wine is excellent, from friendly, expert advice, to sorting out any problems easily over the phone. Superb service!

The product met our expectation of looks and quality. Key points: a) Info was communicated both effectively and in a timely manner. b) Customer service was excellent. c) Product arrived on promis... See more

Amazing experience. Fridge was coming from Sweden so 7-10 day delivery time, but Danielle located one in the UK and shortened that time. Service and price was exceptional but the former was important... See more

I was a bit hesitant to start with, never having dealt with this company but I need not have been. They were very responsive and even guided me away from something they easily could have sold! All of... See more

Callum helped ensure that I chose the right wine fridge, working over the Christmas/New Year period, and then that the model was delivered as quickly as possible, together with some additional shelves... See more

Really good customer service - responsive and informed on the website, then a personal email address available after order. There were lots of special requests I needed which were all met easily. And... See more

Very accommodating to my specific requirements. There are so many variations to wine coolers, the shelf sizes, bottle type and size, temp ranges, lighting etc....be sure to talk to the team about your... See more

Easy to use website. Once ordered good personalised communication about the delivery. Received email with 3 hour delivery slot and they arrived in that time with call before they arrived with updated... See more

Danielle was fantastic in her help when placing an order and living in the North of Scotland I thought delivery would be an issue? Far from it, she called me and went over things regarding delivery a... See more

I got through to Hayley at Elite Fridges after 2 other vendors let me down. I wish I had called her first! Superb service and great communication, plus a 2-man delivery into the final position - few o... See more

Really good communication, professional delivery contractors used. One star off is perhaps my own ignorance, but the fridge has a capacity of 200+ bottles but only comes with shelves to accommodate... See more

Fantastic customer service! I had an issue with the plug/adapter for my new wine fridge, but Callum responded quickly and resolved everything in just a few emails (and on a Saturday at that!). Thanks... See more

We had a problem with our two zone wine cooler not controlling temperature properly in the bottom zone. I raised the issue with Callum who was excellent to deal with. We quickly established a dialogue... See more

Excellent from start to finish. Their website is easy to use with loads of relevant information to help you choose the best fridge. Checkout is a breeze with Apple Pay (and I assume other payment me... See more

Fantastic service once again from Hayley at Elite Wine. The extreme cold weather overnight sent the warning signal into action on my wine fridge. Hayley on hand to reassure me on what to do. I real... See more

The whole process was very straightforward and they even offered a really simple order link that made the buying process very easy. Great product, great delivery and much cheaper than building a wi... See more

I ordered a wine fridge for my father for his 80th birthday. Danielle and team couldn’t have been more helpful, emailing us personally and liaising with my mum on the delivery. All went extremely well... See more

Excellent product. Kept me informed throughout the process. Delivery guys were exceptional - carried up the stairs to my flat and fully installed the item where it now sits happily humming away. Highl... See more

Fantastic customer service! I purchased a wine cooler in 2023 and unfortunately just about a year later, it stopped working. I emailed Elite Wine Refrigeration to enquire about local service agent... See more

Terrific range of products. Hayley was very helpful (at a fairly unsociable hour) in helping to narrow down the choices. The ordering, payment and delivery were as smooth as melted chocolate. What’s n... See more

The team were great to deal with, guiding us through selecting the best option for our needs. Delivery was swiftly arranged and the delivery team were super. Our cooler is now up and running with th... See more

The website was easy to navigate - delivery went as promised. I was kept informed from the moment I booked. The wine cooler is fantastic - although I have just filled it with wine - I will see how the... See more

The product is great but delivery info needs better communication between Elite and Bishops Gate. The Elite email said delivery would be after 8am. I was woken (along with my neighbour) at 6.45am by... See more

Amazing service from start to finish. They didn't have the wine cabinet I wanted in stock, but Cherry ordered it for me promptly without even asking for a deposit. Delivery was much faster than I anti... See more

Really pleased with our wine fridge. Ordered earlier than we needed to take advantage of an offer and glad we did. Really good communication from the team re delivery scheduling etc.

From the first email and phone call to the delivery of the wine fridge, Elite were an absolute pleasure to deal with. I will definitely be recommending them to anyone who is wanting one of their prod... See more

Wanted a Wine Fridge for my husband for Christmas. Needed it to store wine and beer. I also wanted to go and see one in person. The team in Saltney were great . I received a warm reception, they were... See more

It is always such a pleasant surprise nowadays to come across a little gem of a company like Elite Wine Refrigeration. Although it's a website, you very quickly get the feeling that there are actually... See more

Perfect fridge for my kitchen, matches the wine fridge and is really cold. Amazing product. The adapter plug supplied is so much better than I expected too, worth a picture on the web site to sho... See more

Hayley and Cherry were brilliant - I needed a specific fridge with a short lead time and they sorted me out and made sure we got it earlier than expected! Superb all around. (Great fridge too!)

Delivery was prompt. The delivery team very polite and helpful. Lovely looking piece of kit the La Sommeliere. Very quiet. Brilliant after sales service too.

Recently purchased a wine fridge from Elite Wine Refrigeration. Cherry was very helpful in providing advice. And the fridge itself has been great so far. Thank you!

The purchase process, online, was smooth and quick. I made a mistake in the delivery address, flagged it immediately to customer service and the response was prompt and reassuring. The delivery to Ire... See more

We ordered the Swiss cave wine fridges and we are very happy with them. We are based in the Channel Islands and delivery was organised by Danielle. The process was very easy.

Great service and follow-up of the order till the actual delivery. Hayley has been top and so were the 2 persons who did the delivery and collection. Keep it up!

Very positive experience. The commercial team was good at advising which product to order and was then also very helpful until the full delivery of the order, providing support and being very reactive... See more

Great price and quality. I was looking for wine shelves for my Climadiff and found the exact model on elitefridges. It took a few days to ship but other than that everything was fantastic.

Easy to order, great delivery and a top quality product. I would definitely do business with Elite again. They have a great range of coolers and deliver with ease.

the e mail enquiry was dealt with promptly service was excellent delivery service was very good would use this company again

Given sound unbiased advice regarding choice of wine fridge . Purchase easy and delivery, installation and disposal of old fridge exemplary

Elite Wine Fridges provided me with excellent customer service throughout. Callum answered my questions very promptly and even at weekends. There was a mixup with the first delivery but as soon as I... See more

I had the best experience buying from Elite Wine Fridges. I bought a Swisscave for my mum 60th birthday and Callum and the team were beyond helpful and kind - a true pleasure to deal with. If anyone i... See more

I read all the information closely regarding a replacement for our existing wine fridge which was 14 years old and chose this which was a reasonable price (£999) and supposed to take 48 bottles! I... See more

I have been impressed with the service I have received. Purchase and delivery have both been excellent, and your customer support has been second to none. A great shopping experience. The fri... See more

First fridge was damaged. Was replaced and second one even more damaged. Had to compromise and accept a small discount and keep a damaged fridge rather than wait for a third one as who knows if that w... See more

This is nearly 4 star - I ordered 2 wine fridges from different manufacturers. Firstly, the range of choice and pricing levels from Elite were excellent, unmatched elsewhere. But it seems that they ar... See more

Elite were great. They answered lots of questions before I bought - the chat function gets you a very nice person not a bot - and their technical lead gave me a really helpful, detailed answer to... See more

Great experience. I had lots of questions patiently answered by the lady I spoke with. And in delivery, the two gentlemen were friendly, fast, efficient I am delighted with this wine cooler. Thank you... See more