United Kingdom
Review of Elite Wine Refrigeration
I was a bit hesitant to start with, never having dealt with this company but I need not have been. They were very responsive and even guided me away from something they easily could have sold! All of the team proved efficient, delightful to deal with and the delivery was made on-time by a very good firm. I wouldn't hesitate to recommend them based on this experience
Review of Caravan and Motorhome Club (previously The Caravan Club)
The only reason I remain with this club is for the insurance products and even that is becoming marginal. The prices they now seek for sites is so high that it is encouraging me to seek alternatives. Such a shame as we have been members for over 35 years. At one time the club was run for its members but now it seems to be run for profit and cash flow. It is no longer value for money and there is better out there for the same price or less. Even overseas sites are often to be found for less! Crazy. It’s time this management team were replaced and the club get back to providing good service at reasonable prices. As for the new booking system…..good luck!
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Tim, thank you for leaving us a review, I'm sorry to hear of your disappointment, we are always looking at ways to try and improve our products and services for our members. At the moment we have some special offers on to help you save money, to find out more please visit this page on our website https://www.caravanclub.co.uk/uk-holidays/special-offers/. I will pass your feedback on to the relevant teams. Thank you for being a dedicated member. - Amber
Review of Rubbersole.co.uk
Asks to send personal information to “verify” order. I’ve never ever been asked to send pictures of my passport or similar along with the credit card. I refused ! Outrageous harvesting of personal information.
Reply from Rubbersole.co.uk
Hello Dear Customer,
Thank you for taking the time to leave your review and I am very sorry about the negative experience you had with Rubbersole.
Unfortunately I could not find any information or order related to your username (Tim Smith).
To explain more regarding our validations procedure, Rubbersole makes random checks on orders that have been placed on our website. Only about 2% of all orders are selected. These verifications help protect us against abusive practices and frauds, and they only aim to protect our customers as well as ourselves.
If ever an order gets placed into validation, we are obliged to check and make sure that the person is, in fact, in possession of the payment card and that their details have not been stolen.
Please know that this verification is in accordance with the terms and conditions that you have accepted when you confirmed your order, "Our services may be required to ask for you for additional information in order to verify and clear your order."
We ask for no more information than you have already provided when placing your order– proof of identity or address, as well as a copy of the card used to place the order with only the last 4 digits visible, the expiration date and the card holder’s name.
For more information regarding order validations you can read these specific these sections: 7.4 : Payment Verification,14.1: Collection of personal data,14.2: Purpose of data collection,14.4: Retention of personal data.
https://www.rubbersole.co.uk/terms-and-conditions.php
Have a nice day and take care.
Kind regards,
Aaron
Review of APC Overnight
Polite, helpful driver. Delivered within the timescales quoted.
Reply from APC Overnight
Good Afternoon,
Thank you for this positive review! we are pleased you are happy with the service we provided you.
Jemima
Review of Proactive UK LTD
Excellent communication from this company when stock was delayed. Prompt despatch by quality courier. Competitively priced.
Review of MPB
Professional. Offer a sensible price. Quick and painless process. Honoured the quote and paid promptly.
Reply from MPB
Hi Tim,
Thank you for the kind review. We're really glad that you are happy with our services. We really appreciate your custom :)
Kyra
Review of Bloom & Wild UK
The test of any online business is the response from customer services to any question or issue. I have to say this company excels in this regard. Not only that, the flowers are of high quality and if properly cared for, will last a long time. It’s a competitive market out there but I have no hesitation in recommending this one!
Review of Toolstation
Just be careful that what you get is what you ordered. Check it over! I was given the wrong item but didn’t realise until it was too late! Otherwise good.
Review of Spirits Kiosk
Ordered product showing in stock only to be told later that it wasn’t. Promised delivery missed and no contact. Next promised delivery also missed and no contact. But customer service team were excellent and the subsequent order went without a hitch so I’ve updated my rating to reflect this.
Reply from Spirits Kiosk
Hi Tim, thank you for your review and sorry to hear this happened. I have instructed a member of the team to get in touch with you immediately regarding your order and to ensure it arrives as soon as possible and let you know of the update.
Kind regards,
Emile
Review of Toolstation
Very fast delivery which at a minimum order of £25 is exceptional.
Review of Millys Store
