Quite inflexible company
Quite inflexible company
Placed three orders and asked to send them together before it’s shipped and they could not make it having to pay 3 shipment fees, then discovered that had to pay shipment for returns…not good either
Reply from DRUIDS
Hi Christian,
I’m really sorry we could not combine your three orders before shipping and that you ended up paying three delivery fees. I’m also sorry you then had to pay return shipping, that is not the experience we want for you
Please email tickets@druidsgolf.com
and mark it FAO CS Manager with your order numbers. We will review what happened, look at the delivery and return charges and confirm the right next steps directly
We know this felt inflexible and costly and we are genuinely sorry for the frustration and inconvenience. Thank you for giving us the chance to make this right
Team Druids
