Exchange policy needs review and better communication. Clothing good quality.
Clothing very nice, good quality.
Your exchange policy needs addressing, I returned the items via your own policy for exchange and there was no communication, I had to contact you 3 times to query what was going on. I did receive the items I requested, but this process should have been much easier and without myself chasing it up.
September 22, 2025
Reply from DRUIDS
We appreciate your feedback on the clothing quality. We're sorry the exchange process wasn't seamless and that you had to follow up multiple times. We'll review our exchange policy and communication to improve the customer experience.
Team Druids