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Rated 3 out of 5 stars

According to Codecademy.com, I'm about 15% of the way through my python course. However I find the site very frustrating. They teach as though I have a photographic memory. I do practice sessions to t... See more

Rated 1 out of 5 stars

So I subscribed to Codecademy student pricing subscription last year. An hour ago it charged my credit card the full price and I could only talk to AI chat support. There's an email in Codecad... See more

Rated 2 out of 5 stars

The course structure is good but the content is some of the worst written that I have ever come across in learning to code. The structure and thinking of the lessons and scenarios is truly abysmal. I'... See more

Rated 5 out of 5 stars

Been using it for 3y. Started with the very basics by learning Python, then onto Full Stack Web development and currently on ASP.NET. By far the most beginner friendly platform to learn programming a... See more

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  • 575 Broadway Floor 5, 10012, New York City, United States

  • codecademy.com

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 2 weeks


Rated 2 out of 5 stars

Numerous significant problems

Numerous significant problems. Codecademy Full-stack engineer course is quite/very dishonest about how long it takes to complete each section of the course. The current section I'm on says 150 hours total to complete, but the estimates are wildly out, sometimes with as little as 5 minutes for a project with 18 separate sections that takes hours to finish, or a full article 5 screens long given >1min to read.

Expect it to take minimum twice as long as suggested for many parts. Sometimes, literally all day for a free-reign app build from scratch rated at 30 mins completion.

For context, I have a distinction at MSc Educational Psychology from a top-rated UK university.

The barrage of technical information is like a fire hydrant and does not allow you to process the information or properly use it in a way that you can understand. Most of the time, you're just following instructions to type in code that you don't understand the contextual application of.

Many review questions are just the same ones on repeat and left already filled in the same way you typed them last time, meaning they're already done for you.

February 13, 2025
Unprompted review
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Rated 1 out of 5 stars

My recommendation is not to touch this company for any reason

Unfortunately I cannot give code academy a negative rating as they don’t have this feature on trustpilot

My daughter’s school IT teacher recommended code academy… as a tool my daughter found it useful

As a parent paying the bill I can say that these people are absolute leeches sucking the money out of the account even when subscribing monthly, cancelling the account and putting a stop on the credit card company

Don’t touch this company unless you want to have money sucked out of you

When a block was put in place by the credit card company they just changed merchant numbers to overcome the block on payment

If the second block doesn’t work I will cancel my credit card

What a terrible level of customer care and service. We would have used the service again when my daughter had more time again. There is no chance I would use this ‘service’ or company and there is no chance I would recommend it.

I will be taking action by working with the school to stop promoting this awful ‘service,

My recommendation is not to touch this company for any reason

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Codecademy automatically renewed without warning

Last year I signed up for a Codecademy Pro subscription as a health care worker. It was being offered at half price.

I used it for about 6 months off and on. I don't know how it happened that I didn't know about an automatic renewal. I don't want the subscription. I could never afford the full price amyway.

Now what I am reading is that there are no refunds on subscriptions after the initial .
date. This is unbelievable. I really need an exception.

I tried contacting customer service and creating a ticket but it would not let me. I don't know how to contact customer service.

I am updating this review on 1/18/25. They have issued me a 50% credit which I acknowledge is very fair as Codecademy is a very good learning platform.

December 27, 2024
Unprompted review
Rated 2 out of 5 stars

First I thought cool

First I thought cool, they at least respond to all low ratings but then I realize its just an automatic response generator. Watch, I bet I get the same response just because I rated 2 stars even though i I now writing I do not want or wish for any response from the help center and I do not want to help resolving anything.

November 28, 2024
Unprompted review
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Reply from Codecademy

Hi Daniel,

Not an automatic response generator! Can you advise why you are rating two stars? Something to do with our service or are you just trying to test something?

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Rated 5 out of 5 stars

Amazing customer support and even more amazing courses!

I paid for pro after trying the free version for a week, seemed really good from that short period and It only got better with pro.

I had an issue with my payment as I had a promo code that was not added after purchasing, so I emailed them and same day they responded and refunded the extra money I paid.

The tests have great videos explaining how to do the specific parameters they are asking for. It doesn't just give you the answer it explains why which is great.

I came from FreeCodeCamp as their React course was very old so a lot of the concepts where not used anymore, and the one on here is amazing and up to date too.

I've learnt so much from this, I would never use this by itself though, making your own websites, or producing your own code, whilst also looking at different resources too are always necessary for learning and improving, no matter how good the curriculum is. The tests also hand hold a little bit which makes it a little more necessary to do your own stuff.

November 17, 2024
Unprompted review
Rated 5 out of 5 stars

Complaint resolved

Debited £200 without invoice or notice and have a no refund policy

Revised my review as they resolved my complaint and refunded the payment. Thanks

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Extensive resources, great experience

I've been studying Python, Data Science, and AI for a few months now, and I'm making good progress. Codecademy offers an extensive range of courses, with a strong focus on practice. The Skills and Career Paths are the most in-depth options, but there are also short courses that cover niche topics.

I’m impressed with their efforts to build small communities on the platform by organizing regular online meetups where people can share their learning progress and network. Their partnership with the job search website Handshake is also pretty cool, showing their commitment to helping users achieve their ultimate goals.

They have also included an AI assistant in the code editor, which is simply a game changer! It works really well and makes learning so much easier—it's almost like having a teacher sitting right next to you.

Overall, I really enjoy the platform—it's great value for money. For someone like me, living in a small town without access to big-city learning resources, having a tool like Codecademy is essential. I'm working toward a career change, and this platform gives me hope that it will be possible. Thanks, Codecademy!

October 4, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

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Rated 1 out of 5 stars

A fraud, disguised as a learning platform

They might have good software guidance, but otherwise they are a fraud.
I took their free trial. I canceled the subscription immediately, to not be charged by mistake, in case I discover they are not what I am looking for. After the trial period passed, they offered to extend it with a few more days.
What they did not mentioned loud and clear, was that after this new extension, the 1-year subscription payment will be done automatically.
They just took 178$ from my account. I wrote to them immediately, explaining it was a mistake, I didn't even have the time to use their platfirm during the trial period and asking them to kindly cancel my subscription, delete or block my account and refund.
They ignored me up to this day. A year has passed, but they never did anything about this.

September 21, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 5 out of 5 stars

The best place where to learn coding!

After having taken academic courses and read books about Computer Science, I can state without any doubt that Codecademy LLC is the best coding-learning provider on the market.
The perfect balanced theory-practice approach, the advanced coding platform, the passionate forum community and the optimal didactical offer make you dive into the best enviroment to learn coding.
Absolutely suggest it!

August 2, 2024
Unprompted review
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 5 out of 5 stars

Data analyst

I'm currently learning Python, since I am following the data analyst path and it is really nice. I really like the platform, the quizzes that help you remember what you are learning, everything. Of course it is not enough, you have to practice a lot with other projects, but it is a really good start.
Theory and practice are nicely mixed together.

September 10, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 1 out of 5 stars

signed up for a trial just to find out…

signed up for a trial just to find out minutes later that they charged me 62 dollars. FOR A FREE TRIAL. I'm glad my bank rejected it. And guess what, it happened again 2 times more!!. at that point is not a mistake anymore.

August 12, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

Thank you for providing more information. I see you successfully signed up for a Trial on August 11, 2024 at 11:22 PM EDT, but we made no attempts to bill. A bank may reserve the funds (usually this appears as pending on a card statement ) at the time of Trial signup. A bank may do this to assess if there are funds available to cover the cost of the subscription should you allow the Trial to convert to a subscription. However, we have not billed you for the Trial.

If you are seeing payment attempts from Codecademy or declines, please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our team can ensure you have no other subscriptions in your name.

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Rated 3 out of 5 stars

No Free Trial!

This course has no trial class, so how will you make trust in them? It would become a waste of money if the course is not relevant.

August 5, 2024
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

Worst explanations and instructions and overall horrid course

These are honestly the worst explanations I've ever seen. the material is actual garbage. you honestly will learn nothing here I've been learning full stack for 4 months and I feel like I've learned nothing but they've made my previous knowledge even worse. They tell you stuff they haven't taught you then give you the worst explanations, what's worse is they'll give you practice questions like on javascript and they honestly go out of their way to make it as confusing as possible till you're sitting there confused and not wondering what you're supposed to do. I actually hate this course don't waste your money if you have this

June 30, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

Do Not use Codecademy

Service is buggy
Too expensive
Lots of outdated material
Interface is hella buggy
Wording of questions and content can be honestly garbage

June 21, 2024
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

Garbage

Garbage, I was forced to use their dubious services back in highschool and the instructions and tutorials there suuuuuck! I was stuck for days trying to figure out how to do a proper infinite loop without crashing my browser and nothing I did worked, all because Codecademy didn't give me clear and concise instructions on how to do a proper infinite loop that wouldn't cause a crash. Screw that website with a pineapple. It killed any and all interest or passion I had for coding.

June 14, 2024
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

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Rated 1 out of 5 stars

It's a scam

It's a scam. Customer service is a joke.

June 7, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

Everything went wrong

Everything went wrong: Im doing Full Stack Engineer Path, and is poor of explications, they ask to you things never showed to you, for example BackEnd chapter it's hell. Go away! Don't learn here, have no sense.

June 6, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 5 out of 5 stars

Great content, nice UI.

I took advantage of the Codeacademy free trial for a week. The course I tried out was the data science one, the content seems great and a nice UI. I didn’t end up continuing the trial, and I forgot to cancel, but Codeacademy generously refunded. After seeing their negative reviews, it seems Codeacademy have made it much easier to pause, or cancel your subscription.

April 22, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

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