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Rated 3 out of 5 stars

According to Codecademy.com, I'm about 15% of the way through my python course. However I find the site very frustrating. They teach as though I have a photographic memory. I do practice sessions to t... See more

Rated 1 out of 5 stars

So I subscribed to Codecademy student pricing subscription last year. An hour ago it charged my credit card the full price and I could only talk to AI chat support. There's an email in Codecad... See more

Rated 2 out of 5 stars

The course structure is good but the content is some of the worst written that I have ever come across in learning to code. The structure and thinking of the lessons and scenarios is truly abysmal. I'... See more

Rated 5 out of 5 stars

Been using it for 3y. Started with the very basics by learning Python, then onto Full Stack Web development and currently on ASP.NET. By far the most beginner friendly platform to learn programming a... See more

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  • 575 Broadway Floor 5, 10012, New York City, United States

  • codecademy.com

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
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2-star
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Replied to 22% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

Everything went wrong wrong

Everything went wrong wrong. I was trying to cancel my subscription and they kept giving me the runaround and would not cancel it and keep continuing to try to charge me 300+ dollars for something I don’t use. Customer service is a f ing joke.

April 13, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

Hi there,

I believe we were able to locate two active subscriptions under your name and two different email addresses. Our teammate Kaitlin contacted you back in March but we didn't hear back. If you're still seeing your subscription active, please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can track down any and all accounts under your name.

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Rated 5 out of 5 stars

I am learning a lot on codecademy

I am learning a lot on codecademy. The learning experience is fun and reading material is not boring. When you create project has you check off each task with clear instructions. It is a little expensive but if you pay yearly it is great! Highly recommend!

March 7, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 1 out of 5 stars

Predatory pricing and it was a waste of…

Predatory pricing and it was a waste of money. I used the app for a week and found the tasks neither challenging nor interesting, leading me to cancel my subscription. Despite this, I was still charged, and when I requested a refund, they essentially said it wasn't their problem.

February 15, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

I'm involved with studying on…

I'm involved with studying on Codecademy as a Full Stack candidate through a traineeship programme. I need to express my distaste regarding the quality of the learning material and the number of bugs that disrupt the learning journey in more than 80 % of the attempts. This business is rubbish and should be de-classified to a lower level of professional service.

The instruction is given by incompetent non-teacher or tutorial-skilled people.

February 11, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

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Rated 1 out of 5 stars

Can't give this a lower star

Can't give this a lower star. You can't learn on the go to make use of your time when you are commuting. Needs to be done on a laptop or desktop PC. Most of the time it disconnects mid coding and you have to log out. Examples in each subject are not detailed anough for a learner. Less hope when it comes to projects, it gives you steps to do when that step hasn't been covered or covered enough. The video walkthrough is an abismal, very old, too fast and no explananation on certain codes. Not suitable for learners. Glad I got this through something else and not paying the monthly subscription fee, won't be continuing or recommending this to anyone.

January 13, 2024
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

Outrageous incompetence

I contacted Codecademy asking to fix my course progress and to change my email address. As I wasn't getting any reply from them for 5 weeks I kept writing them and asking for assistance.
Codecademy agent was above incompetent. Even a child from the 5th grade would be able to copy the email address and would write it incorrect 4 times.
I am still trying to communicate with them, but I am really loosing my hope as they don't read what I write and ignore whatever I am saying.
If I would have known that such people will be dealing with my queries, I wouldn't have paid 3000£ for the course.

January 8, 2024
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

Struggling with the platform instead of the code

Their python console is terrible! The button that will automatically test if a solution is correct will flag by default, even in the easiest exercises, a wrong answer, and then, with absolute no changes, will accept the solution.
I cannot even imagine what will be the effects on a user's confidence in more difficult exercises because of their bug.
A huge minus? No way to address the bug to a human agent. Their chatbot is extremely rudimentary for a company that is supposedly teaching some AI courses.

I have a video which demonstrates how buggy is their platform for python. In bash exercises I didn't have problems.

December 9, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 5 out of 5 stars

I'm not a big fan

I'm not a big fan of the site's execution of this idea - some courses feel quite lazy and their prices are too high, but I had a really good interaction with customer service over a refund which I really appreciated.

December 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
A mistake was made on my end and they fixed it with no questions and I was refunded.

December 5, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 1 out of 5 stars

Absolutely relentless SPAM

So sick of the spam, I signed up to have a look at some courses and I've been spammed pretty much every day since. I will never buy anything from them now. Well done, marketing team.

Edit: ha ha no you don't need me to tell you how much spam the marketing team is sending out!

November 28, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 4 out of 5 stars

Excellent

Excellent, interactive courses. Watch out for billing shenanigans.

November 22, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 1 out of 5 stars

Too expensive

July 30, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

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Rated 1 out of 5 stars

CODEACADEMY HAS UNPROFESSIONAL, SNEAKY BILLING PRACTICES. DO NOT USE PRODUCTS

Codeacademy did not cancel my subscription which was requested several times. They charged me over $250 for the next year & no one will work with me to resolve this.

DO NOT USE CODEACADEMY

May 31, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

They set you up for recurring payments…and hit you like a ninja!

They set you up for recurring payments and will not reverse them. Used them briefly and then got charged for another year despite trying to cancel on day 1 of that second year. Deceptive.

August 25, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

Borderline Scam

I got a trial for the Codecademy courses. I was assured at the time it was easy to cancel the subscription at any time. I went to cancel my subscription and they said OK and gave me another 7 days. At the end of that I got a warning that I need to cancel my sub again for some reason. Upon trying to do so I was directed to a contact formula which I filled out. At the end it had no Ticket number or anything like that to note down and I simply went on with my day. I learnt later down the line that they had CHARGED ME MULTIPLE TIMES FOR THEIR SUB WHICH I CANCELLED, TWICE!!!

Do NOT GO FOR THE 7 DAYS TRIAL CAUSE ITS NOT FREE. IT COST ME A LOT OF MONEY AND I HAD TO GET A NEW CARD TO STOP PAYMENTS FROM RECURRING.

June 1, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

Thank you for following up and providing additional information. I see you received a Trial from March 29, 2023 to April 12, 2023. Your subscription unfortunately wasn't canceled prior to the Trial end and was active from April 12th until August 8th when it was finally terminated.

If you wish to discuss more details of your Trial and subscription, please don't hesitate to reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can provide more information.

Rated 1 out of 5 stars

Basic, bad guidance

Content is good and basic, but not much information to guide you through. I'd give it 0 stars if I can.

August 12, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

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Rated 1 out of 5 stars

Not 1 star

Not 1 star!
I have the same problem as mentioned by others before! Last year I haven’t even noticed! I also took an offer with discount. But also charged 2 years in a row now.I cancel trials or subscriptions right away. And this has never happened to me. If even so they are supposed to give you notice and are not allowed at all to ‘silently’ renew. I didn’t tick a box for that for sure.
I don’t know how they will respond, but just the fact that they do this, concludes that this is only to get people’s money sneakily and not a fair company. Fine to make money with your business or teaching people but you should do that in a fair way, not by sneakily taking money without notice.
I want my money back!

July 26, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 5 out of 5 stars

awesome

Very engaging, well roundeed lesson

July 19, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 1 out of 5 stars

Avoid

Awful, lazy company. I have had to complete the Full-Stack Engineer course as part of a wider programming course and it is BY FAR the worst I have had to get through. Courses are badly structured, some concepts are so poorly explained and taking this course will require a lot of internet searching to find better resources to get an understanding of what it is they are trying to teach you. There is a crazy combination of too many prompts and hand-holding throughout lessons followed by projects that often introduce completely new (and unexplained) concepts and functions that are not covered in the corresponding lesson.

A special warning for the projects in this course - folders are handed to you with apparently few simple steps outlined to install the dependencies before actually getting started. In reality, you will easily spend tens of hours in frustration troubleshooting and configuring the project folders and (mostly deprecated) dependencies via the terminal with no warning or guidance whatsoever from codecademy as to the required prerequisites, and more often than not the project cannot actually be started

This course will not prepare you for a Full-Stack role

June 18, 2023
Unprompted review
Codecademy logo

Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

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