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Rated 3 out of 5 stars

According to Codecademy.com, I'm about 15% of the way through my python course. However I find the site very frustrating. They teach as though I have a photographic memory. I do practice sessions to t... See more

Rated 1 out of 5 stars

So I subscribed to Codecademy student pricing subscription last year. An hour ago it charged my credit card the full price and I could only talk to AI chat support. There's an email in Codecad... See more

Rated 2 out of 5 stars

The course structure is good but the content is some of the worst written that I have ever come across in learning to code. The structure and thinking of the lessons and scenarios is truly abysmal. I'... See more

Rated 5 out of 5 stars

Been using it for 3y. Started with the very basics by learning Python, then onto Full Stack Web development and currently on ASP.NET. By far the most beginner friendly platform to learn programming a... See more

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  • 575 Broadway Floor 5, 10012, New York City, United States

  • codecademy.com

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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Replied to 22% of negative reviews

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Rated 3 out of 5 stars

It’s not very engaging material

It’s not very engaging material. I signed up two of my children. They have been getting charge for the last year but haven’t been using it. I thought I had downgraded their accounts. There’s no warning when they will charge you again. I just received an alert from my credit card company. Please be aware that their refund policy is illegal. They will charge you and not prorate your subscription. I think this is all shady practice. I have sent request for them to contact me but I have not received any contact yet. I was charged today and I’m asking for a refund now. I doubt they will give it to me.

June 8, 2023
Unprompted review
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Reply from Codecademy

We would like to hear more about your experience on Codecademy. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

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Rated 1 out of 5 stars

Absolutely terrible lessons

Absolutely terrible lessons. Much of the material is poorly taught and explained, if it's taught at all. There are exercises you're expected to do with no feedback, and there are SUPPOSED to be videos to walk you through those exercises if you get stuck. Nope! Nowhere to be found. The prompts are poorly phrased, you'll get stuck on semantics when they haven't explained that they matter, much less why, THERE ARE BUGS IN THEIR OWN CODE THAT PREVENT YOU FROM CHECKING YOUR WORK, and honestly 100% of the material can be found for free online, you're just paying for them to condense it for you. I'm frankly shocked that they have the audacity to call this a course, much less charge for it. You're better off YouTube-ing tutorials and figuring it out for yourself from there, since that's what Codecademy requires you to do half the time anyways. Most valuable thing I've learned is what OTHER resources to go to (MDN, StackOverflow, W3Schools) because Codecademy itself is utterly useless.

May 24, 2023
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue(s). Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

Worst company ever!

Worst company ever!! Sign you up for recurring fee courses that my son quit after one month of doing stuff you can do free online then refused to refund the next yearly fee. 100% Conmen!!!
Then all of a sudden they want me to contact them for the 4th time and they never responded to the other 3 times we contacted them but they did to this review...amazing!!!

May 4, 2023
Unprompted review
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Reply from Codecademy

Thank you for reaching out and providing additional information. Our Support team was able to locate your son's account. They have terminated your son's subscription and issued a full refund. If you would like to discuss the details of the charge or the refund, please don't hesitate to get in touch with the Support team. You can reach them by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us).

Rated 1 out of 5 stars
Verified

Yet another company that will not leave you alone

Codecademy: STOP SENDING ME SPAM

Edit after Codecademy reply: your link takes me to your help pages, there is no way for me to send you an email from there and I will not spend the time chatting with one of your agents.
I have unsubscribed using the link provided in your emails, but as it is usually the case with companies such as yourself, your UNSUBSCRIBE LINK DOES ABSOLUTELY NOTHING.
If you would unsubscribe people when they request you to do so, we wouldn't be in this situation.
I will keep leaving you a 1 star review and reporting your spam to the ICO until you finally leave me alone.

Shame on you!

CODECADEMY: Really, WHAT is wrong with you? I don't want you to remove me from your mailing list so that you can resubscribe me again on your own accord when it tickles your fancy.
I have requested that you DELETE ALL MY DETAILS from your system, you have no further use for them!
I don't need to manage my settings, you need to manage your unsubscribe links better, and your whole GDPR compliance approach!
This is very frustrating, the fact that you refuse to delete my details from your system. Note that any further spam will still be met with a 1 star review, a complaint to the ICO, and I will not provide you with my email address details again. IT WILL BE YOUR FAULT FOR FAILING TO REMOVE IT FROM YOUR SYSTEM, FULLY.

Double shame on you!!

May 15, 2023
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Reply from Codecademy

Thank you for following up! I removed your from our mailing list. If you would like to manage your privacy settings, you can do so in our Privacy Center - https://privacy.codecademy.com/.

Rated 2 out of 5 stars

Grifty & Spotty Course Material

It's really not a bad place to get *started* learning some programming skills. The formula is good. They teach you a few concepts per section with hands-on exercises, you get to see with your own two eyes what each piece of code does, and you build up to a small project per section where you apply the skills you learn. They have strong tendencies to throw in tangential topics that don't fit, and teach you outdated inefficient methods. But altogether it's a very very good way to get started.

Once you get going though you can see where they started to lose interest. I was working my way through their Python curriculum and was feeling good about it until I got to the object oriented programming lessons. They clearly started phoning it in once the material got harder. The lessons were confusing. They abandoned the whole exercise and working up to a project approach. They used pointless circular explanations of terms and concepts. So I did what you're intended to do, I reached out to their support community of staff experts to try and voice some feedback and get some clarity. These people were wildly uninterested in helping anyone or facing the facts that their material was weak, confusing, and that they had several years worth of evidence in the form of people voicing exactly what I was saying in their forums to prove that it was inadequate. They're very committed to the cardinal sin of teaching anything tech and that's assuming that if it's clear to someone with 10 years experience then it must be clear to everyone. I got occasional bits of help mixed in with snarky dismissive comments from their staff and mostly just got told to go look it up over and over.

Things got contentious enough that I got the ear of one of their moderators and spent a pretty significant amount of time detailing example after example of where the OOP course was failing, and how the forum staff were exacerbating the problem. I must have made at least a little bit of sense because they completely redesigned that whole portion of the program and made it significantly better following the feedback I had given them. I never especially received a thank you or any real acknowledgement that they had conceded that what I was telling them was accurate. I honestly did appreciate that they eventually listened to me, but the way they handled it seemed like theyt genuinely begrudged having to be shown the receipts by a user.

The whole thing took a ton of time and really killed my momentum, so I wanted to put my membership on pause for a bit. I tried cancelling my membership and found out that they had just been auto-renewing and billing without any notice. I tried opening ticket after ticket to get someone to actually cancel my membership and to my astonishment they just ignored it for weeks. I did the only thing I could do and started posting about it on their forums and Discord asking why they were ghosting me and stealing my money. That was the one and only thing that moved the needle. I got a forum moderator... not anyone remotely related to billing to relay a message to me that my membership would be cancelled and my most recent charges would be refunded.

Altogether it's an ok start for a total beginner, but if you want to get anything out of it you're going to have to constantly be holding their feet to the fire to get honest or productive answers. And I absolutely can't deal with any company that plays "nobody's home" when you ask about a billing problem or try to cancel.

June 13, 2022
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

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Rated 2 out of 5 stars

Make sure to cancel on time

Make sure to cancel on time. They review it without notice, and there are no refunds...
Learning paths get mixed up, and are not structured well. Would not recommend.

May 9, 2023
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 5 out of 5 stars

Could not be happier!

Even if you just want to learn something new in the realm of ICT, codecademy is a great experience, very user friendly and features a phenomenal interface that keeps the user engaged and motivated to keep learning new things, will definately be renewing this year!

May 8, 2023
Unprompted review
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 2 out of 5 stars

Poorly designed class content

Their content is poorly presented and updated. I just took a quiz in which it asked questions for content that was not covered. You go into the forums, and people explain why the quiz content is correct, and explain concepts found nowhere in the lesson. Great - how about teach me it first before quizzing me on it! There are lots of bugs and typos as well. So far all the lessons with videos are from 2018 and woefully out-of-date. I got a 50% discount on my Pro subscription. I would be really upset if I had paid full price.

May 7, 2023
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 1 out of 5 stars

Was good, now too greedy

I was working on a free course and it was going well but returned today to find they have locked the course, even parts I have ALREADY completed to make people pay for the paid version. Very greedy as this course was free before and cheeky as I was in the middle of the course. Not good

April 28, 2023
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

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Rated 5 out of 5 stars

It is very good programm

It is very good programm. specially for Android. I have used it for 2 or 3 weeks and I was happy with my experience.
Please block or delete this harmful abuse user.
https ://at.t rustpilot. com/users/5de67ce6153b7e3be5904f95
He is unfair. If he doesnt want to pay for a year and he has make mistake, he must not to say, that it is mistake of codeacademy.
I think he has made this because he is very unhappy with his life. I have seen his all revies. There are only 2. And all they are 1 Star. I think his posts are useless, because it is false. No true information. Maybe he is russian, who hates Ukraine and so on. Because of that he has chosen as object of hate popular there codeacademy and marked it as 1 Star.
Than he made the same with a financial website.
I have used both of them. My experience is good. Everythink is working there. I have made a lot of money. But I do not have so much free time to write about it in internet.
It is an exception, that I have made a post in Internet. Because I have my own buisnesses. So I have not so much free time. But that hate speeches made my unhappy. I want to be happy. I recommend Codeacademy. I have learned Ruby on Rails there to.
I wish you all the best. And Trustpilot, for your good reputation. Please, delete a fake account of that person, which link is in my review.
Thank you. And Firewell.

March 9, 2023
Unprompted review
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 1 out of 5 stars

They're a scam

April 25, 2023
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

Rated 5 out of 5 stars

Been using it for 3y

Been using it for 3y. Started with the very basics by learning Python, then onto Full Stack Web development and currently on ASP.NET.
By far the most beginner friendly platform to learn programming and I settled for it after trying other platforms such as Udacity and Udemy. Also have good customer service e.g. refunded me when i signed up to Pro instead of Plus by mistake.

April 24, 2023
Unprompted review
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 1 out of 5 stars

They've been stealing my money from my bank account

I cancelled my subscription on May 11, 2022 but codecademy has been charging my account since then. Just noticed it this morning. I sent them screenshots of the cancellation receipt i received via email. Also sent screenshots of the bank charges. They refuse to refund me. They're thieves.

Codecademy, if you're reading this, I regret ever signing up on your website. I highly recommend no one uses them. There are other places to learn. But if you choose to learn from a company that lacks integrity, be ready to be duped.

April 21, 2023
Unprompted review
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Reply from Codecademy

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us). Our support team can help.

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Rated 4 out of 5 stars
Invited

Takes a multi-faceted, fairly comprehensive approach to teaching.

There are a lot of ways to get started with coding and IT. Many of them are free. You could watch videos on YouTube, buy books, or try one of the various courses and tutorials.

What I like about Codecademy is that it's kind of all of those things in one. A course is separated into sections, which are broken up into lessons, which are broken up into pages. Each page is usually an approachable length, and gives you an actual coding exercise to do that demonstrates the concept it's discussing. You have to at least attempt each exercise before you can move on, but if after a few unsuccessful tries you're still stuck, they automatically offer the solution. Then at the end of every lesson you have a light quiz and a small project that brings all the different pages' concepts together.

All the while, they have an active community (including a forum thread for seemingly every exercise) there to support you, and codespaces you can use for tinkering and trying things out.

It's a slow process. Codecademy's approach is to teach you step by step, so for example what might be a couple of paragraphs in a textbook or tutorial article on arrays would be a whole lesson on CA, with several exercises, a quiz, and a project. For people coming in with a solid foundation or who just prefer a faster-paced curriculum, this will be frustrating. Personally though, I like it.

Will you be learning all the skills you need to operate professionally just by going through CA? I don't know, in most cases maybe not (though their Full-Stack Dev course actually does seem fairly comprehensive). But they will definitely take you from 0 to intermediate in most scenarios if you're patient and disciplined.

July 20, 2022
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 5 out of 5 stars

I just love codecademy

I just love codecademy. I have complete my java script course from here which is free. I got highest marks in my university examination. I will highly recommend this to other.

May 9, 2022
Unprompted review
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I made a big mistake (my fault) and with just one email, customer service fully resolved it for me within hours. Thank you.

April 5, 2023
Unprompted review
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 1 out of 5 stars

Bad service

I was charged on the same day as i wanted to cancel but becuase of their payment hours being so early i couldn't cancel in time. And they have no refund policy so i can't get my money back. If you want to learn how to code, choose a website with better service and refund policy

April 1, 2023
Unprompted review
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Reply from Codecademy

Hi there,

We would like to hear more about this and help resolve your issue. Please reach out by submitting a request through our Help Center ([https://help.codecademy.com/hc/en-us]. Our support team can help.

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Rated 5 out of 5 stars

Codecademy makes my learning a delight

Codecademy has been an amazing platform for my learning journey. The "Learn PHP" course and Backend Development learning path were brilliantly built, allowing me to dive into practice right away. The gamification of the process and the simplification of hard topics made the learning curve even smoother. I was extremely satisfied when I contacted their support team with a billing request, as they went above and beyond to help me. Overall, I highly recommend Codecademy to anyone looking to learn how to code or improve their skills. Thanks, Codecademy!

March 25, 2023
Unprompted review
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 5 out of 5 stars

The ideal place to start till intermediate levels

I am graduating in computer science, codecademy is a great place to start programming in new languages and learn their scope. however, at best it will be able to push you up to the intermediate level, the rest is up to you. From there I recommend advanced books and project development.

March 22, 2023
Unprompted review
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your great experience with us and have shared your feedback with our internal team.

Rated 4 out of 5 stars

Not perfect but pretty good!

I am using Codecademy to learn Swift and it's the first time I am really putting an effort into learning how to code, not completely from scratch but pretty close.

Overall I think it is a very complete course that starts with the Basics and progresses in a logical way through the the basic building blocks of Swift and Xcode as well as some good background info about more generic coding skills and history. I do find that navigating the course can be pretty confusing at times as well as the way variables are being named in some occasions.

Once I started building the two apps everything really started to come together and make more sense. Overall this would be the course I would recommend when someone would ask me what the best place was to start to learn how to code.

Tip: you absolutely need use chatGPT in case you need more information on a certain topic or when you are stuck trying to code, it's invaluable for beginners that are learning to code!

March 11, 2023
Unprompted review
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Reply from Codecademy

Thank you for your kind words. We appreciate you taking the time to share your experience with us and have shared your feedback with our internal team.

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