Chosgohearing Reviews 337

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly pleased with the customer service, noting that the representatives are responsive, helpful, and provide professional advice. Consumers also appreciate the quality and clarity of sound offered by the hearing aids, as well as their ease of use and comfortable fit. People highlight the convenience of rechargeable models and seamless Bluetooth connectivity for streaming and calls. The business's commitment to customer satisfaction is reflected in the warranty, trade-in options, and free trial periods. The aids' discreet design and adjustability for various environments are also well-received. However, a small number of reviewers mentioned issues with refunds, while other users reported a metallic sound effect after a few weeks of usage.

Based on these reviews

Rated 5 out of 5 stars
Verified

This hearing device is truly high-quality and very effective. Its small and lightweight design makes it extremely comfortable for daily use. The sound is clear and crisp, allowing you to hear every de... See more

Rated 5 out of 5 stars
Verified

After conversing with Aiden and his taking care of everything from their company i can very well say that they were easy to work with and we are very satisfied with doing business with them. We d... See more

Rated 5 out of 5 stars
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I’ve tried other hearing aids before, but the K23 Bluetooth OTC Hearing Aids are by far the best. The Bluetooth feature is incredibly useful—I can take calls and listen to music straight from my phone... See more

Rated 5 out of 5 stars
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The K23 Bluetooth OTC Hearing Aids have made everything easier, from taking calls to listening to music. The connection is smooth, and the sound is crystal clear. They fit perfectly and feel great eve... See more

Rated 3 out of 5 stars
Verified

I received a broken pair of headphones (possibly a returned set). I also received a GREAT set of K-19 which I am using and happy with. I would not have discovered these had the others had not been d... See more

Rated 3 out of 5 stars
Verified

After 5 weeks usage. I use the hearing aid only for watching TV, I usually set the amplification at level 2 out of 5 . At beginning, sound was ok, but after 2-3 weeks, i notice a metal effect in sound... See more

Company replied

Rated 5 out of 5 stars
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I’ve been using the SmartR Rechargeable OTC Hearing Aids for a month now, and they’ve made such a positive difference in my life. The sound quality is clear, and the rechargeable battery is so conveni... See more

Rated 5 out of 5 stars
Verified

It is so wonderful to deal with a Company that has its customers prioritized. Chosgo answered my email within 24 hrs.solved my problem, upgraded my HA’s to Bluetooth with phone and music capacity.. F... See more

Rated 5 out of 5 stars
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I went for the K23 Bluetooth Hearing Aids from Chosgohearing, and they’ve made such a difference. I can listen to my morning news podcast straight through them while sipping coffee—no more fumbling wi... See more

Rated 5 out of 5 stars
Verified

This person was patient when I was not and I wanted it completed right away! I don’t think I could have got it taken care of it without them! They hung in with with me when I was about to cancel my or... See more

Rated 5 out of 5 stars
Verified

Great customer service. They answered any question I had about the device and helped me figure out if it was the correct product for me. I also love that they offered a hearing test. They were helpful... See more

Rated 5 out of 5 stars
Verified

As I stated, the service people were very helpful. I wrote "Like many of my generation (pre-baby-boomers) I am not very Tec savy . Chosgo’s service department couldn’t have been more pleasant or h... See more

Rated 5 out of 5 stars
Verified

Chosgo worked with me on two purchases. First one didn’t work for me as it was discovered that my hearing loss was too bad for that model. They allowed me to pay the difference and upgrade to another... See more

Rated 5 out of 5 stars
Verified

I placed order for K419R Chosgohearing and received 6 days from order date. This is a great hearing aid. It's so small almost invisible. Good in ear feeling and hearing. It is a big improvement ov... See more

Rated 5 out of 5 stars

Chosgo Smartu hearing aids are very small. Almost invisible in the ear. They are very comfortable and can be worn for long periods of time. They were easy to connect to Bluetooth. Any issues were pr... See more

Rated 5 out of 5 stars

Awesome product. Very comfortable to wear. I purchased the SmartU hearing aids. They’re so versatile with different settings for different environments. I’m glad I ordered them.

Rated 5 out of 5 stars
Verified

Couldn’t have had a better xperience. Chosgo has handled our problem efficiently, timely and without delay. Have been very happy from start to finish with their customer service. Very Professional.

Rated 5 out of 5 stars
Verified

I was pleasantly surprised when I received my “in the ear” hearing aids. They arrived quickly and were packaged very nicely. The hearing aids were very small, as advertised and when in the ear very... See more

Rated 5 out of 5 stars
Verified

The hearing aids greatly improved my life. I can hear distinctly the voices and conversation without asking the person to repeat the statement. Big improvement in my life.

Rated 5 out of 5 stars
Verified

The company are great to shop with. They answered my messages promptly and explained anything I needed help with. I would definitely recommend them.

Rated 5 out of 5 stars

Purchased a pair of SmartU hearing aids with order 3006, they are small, comfortable, and work as advertised. Richard McLaren

Rated 5 out of 5 stars

They are great people and great services always reply with respect and quick. I being searching for this item for almost 3 years now I finally got it from Chosgohearing😍😍😍😍

Rated 5 out of 5 stars
Verified

The hearing aid package arrived with a perfect cover and nice design. But it isn’t working well with my issue. Then I had a chance to return them. And the staff were very helpful and happy to help me... See more

Rated 5 out of 5 stars
Verified

I am very satisfied with my experience. The hearing aids are comfortable, easy to use, and provide clear sound quality. The delivery was fast, and the packaging was secure. Customer support was helpfu... See more

Rated 5 out of 5 stars

The setup process was simple. Within a few minutes, I had everything connected and working perfectly.

Rated 5 out of 5 stars
Verified

I purchased the K23 OTC hearing aids. They worked well but I was having feedback issues with my right ear. I contacted customer service and they were very helpful providing suggestions regarding dif... See more

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Company details

  1. #8 of 9 best companies in Hearing Aid Store
  2. #3 of 3 best companies in Audiologist
  3. #2 of 2 best companies in Hearing Aid Repair Service

Written by the company

1、45 Days Free Trial! 2、1-Year Manufacturer's Warranty! 3、Get the Trade-In Privilege! Welcome to CHOSGO Best OTC hearing aids for seniors. Discover advanced Rechargeable hearing aids, Bluetooth hearing aids, CIC hearing aid, BTE hearing aid, Provide OEM/ODM service, Find the perfect hearing solution.


Contact info

4.2

Great

TrustScore 4 out of 5

337 reviews

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Replied to 72% of negative reviews

Typically replies within 1 week


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Rated 5 out of 5 stars
Verified

Everything went smoothly!

Everything went smoothly! had a great experience with Chosgo Hearing. The customer service team was very helpful and responsive, making the entire process smooth and stress-free. My order went through without any issues, and I was impressed with how quickly it was shipped. It was a fantastic experience, and I would definitely recommend them to others!

October 16, 2025
Rated 5 out of 5 stars
Verified

After conversing with Aiden and his…

After conversing with Aiden and his taking care of everything from their company i can very well say that they were easy to work with and we are very satisfied with doing business with them. We don’t actually come across someone as Aiden and he assured us that he would resolve any issues whatsoever if we were not completely satisfied. I can only say that it was a pleasure hearing from him and he took care of all the unresolved issues. I will recommend anyone to try this company out and if they are not happy with their purchases then they can try to get in touch with the manager and they will see to it that all is taken care of .
Thank you Mr. Aiden. Your company is very well represented.
In continuing I will say that i believe these particular aids have helped me with my tinitus and for the price comparison on the market nowadays you can not go wrong with these. I am very happy to recommend them to anyone out there who is looking to buy them.
Nothing but high marks for them.
Happy shopping to one and all

August 17, 2025
Rated 5 out of 5 stars
Verified

very good

This hearing device is truly high-quality and very effective. Its small and lightweight design makes it extremely comfortable for daily use. The sound is clear and crisp, allowing you to hear every detail easily. Functional and well-made product!

September 28, 2025
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Rated 5 out of 5 stars
Verified

I purchased the K23 OTC hearing aids

I purchased the K23 OTC hearing aids. They worked well but I was having feedback issues with my right ear. I contacted customer service and they were very helpful providing suggestions regarding different ear pieces. I loved the blutooth functionality for listening to music and answering call. I was still having issues sealing the unit to stop feedback. (I think it must be my right ear.) Customers service suggest I upgrade to the SmartU, which became affordable when they applied the cost of the K23 to to price. I'll write a second review once the SmartU arrives.

August 12, 2025
Rated 3 out of 5 stars
Verified

Sad, but happy now.

I received a broken pair of headphones (possibly a returned set). I also received a GREAT set of K-19 which I am using and happy with. I would not have discovered these had the others had not been damaged. Some unhappyness in the beginning but happy now.

September 5, 2025
Rated 5 out of 5 stars
Verified

Helpful and knowledgeable

Great customer service. They answered any question I had about the device and helped me figure out if it was the correct product for me. I also love that they offered a hearing test. They were helpful and knowledgeable about the product and it’s technology.

September 22, 2025
Rated 1 out of 5 stars

still waiting for my refund

9/20/25: update: On 9/18/25 Chosgo emailed " I'm working hard to resolve my issue & asked why did I leave a negative review, & to remove it, so neither she/he (unknown name/ doesn't provide their info) or I get penalized. (Why would I be penalized for any of this? ).

9/18/25: I'm still waiting for my refund, and it's been about a month so far. They told me via email that it would be on my card within 3-7 working days. When that time frame lapsed, I emailed again. Chosgo replied with "we received feedback from finance department and to further elevate my issue they now are asking me to allow them to use their VIP Channel, but that I must provide them with a 5-star review, before they can do that. I replied with " I'm not providing a review until my issue is resolved & that I have received my refund." I wonder what percentage of the 5-star reviews are valid.

August 29, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Patient Perfermor Emmy!!!!

This person was patient when I was not and I wanted it completed right away! I don’t think I could have got it taken care of it without them! They hung in with with me when I was about to cancel my order and just give up completely and go search for some other cheap company! This person deserves Employee of year!!!

September 17, 2025
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Rated 5 out of 5 stars
Verified

The service was great

The service was great. I had a few queries, that I wrote to their support for help. By the next work day I always had a response, and the response answered the question.

August 28, 2025
Rated 5 out of 5 stars

SmartU wins.

Awesome product. Very comfortable to wear. I purchased the SmartU hearing aids. They’re so versatile with different settings for different environments.

I’m glad I ordered them.

September 11, 2025
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Rated 5 out of 5 stars

They are great people and great…

They are great people and great services always reply with respect and quick. I being searching for this item for almost 3 years now I finally got it from Chosgohearing😍😍😍😍

September 8, 2025
Unprompted review

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