This hearing device is truly high-quality and very effective. Its small and lightweight design makes it extremely comfortable for daily use. The sound is clear and crisp, allowing you to hear every de... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #8 of 9 best companies in Hearing Aid Store
- #3 of 3 best companies in Audiologist
- #2 of 2 best companies in Hearing Aid Repair Service
Written by the company
1、45 Days Free Trial! 2、1-Year Manufacturer's Warranty! 3、Get the Trade-In Privilege! Welcome to CHOSGO Best OTC hearing aids for seniors. Discover advanced Rechargeable hearing aids, Bluetooth hearing aids, CIC hearing aid, BTE hearing aid, Provide OEM/ODM service, Find the perfect hearing solution.
Contact info
444 Alaska Avenue , 90503, Torrance, United States
- +1 6599109408
- support@chosgohearing.com
- chosgohearing.com
Replied to 72% of negative reviews
Typically replies within 1 week
Great customer service
Everything went smoothly!
Everything went smoothly! had a great experience with Chosgo Hearing. The customer service team was very helpful and responsive, making the entire process smooth and stress-free. My order went through without any issues, and I was impressed with how quickly it was shipped. It was a fantastic experience, and I would definitely recommend them to others!
After conversing with Aiden and his…
After conversing with Aiden and his taking care of everything from their company i can very well say that they were easy to work with and we are very satisfied with doing business with them. We don’t actually come across someone as Aiden and he assured us that he would resolve any issues whatsoever if we were not completely satisfied. I can only say that it was a pleasure hearing from him and he took care of all the unresolved issues. I will recommend anyone to try this company out and if they are not happy with their purchases then they can try to get in touch with the manager and they will see to it that all is taken care of .
Thank you Mr. Aiden. Your company is very well represented.
In continuing I will say that i believe these particular aids have helped me with my tinitus and for the price comparison on the market nowadays you can not go wrong with these. I am very happy to recommend them to anyone out there who is looking to buy them.
Nothing but high marks for them.
Happy shopping to one and all
Purchased a pair of SmartU hearing aids…
Purchased a pair of SmartU hearing aids with order 3006, they are small, comfortable, and work as advertised.
Richard McLaren
very good
This hearing device is truly high-quality and very effective. Its small and lightweight design makes it extremely comfortable for daily use. The sound is clear and crisp, allowing you to hear every detail easily. Functional and well-made product!
I purchased the K23 OTC hearing aids
I purchased the K23 OTC hearing aids. They worked well but I was having feedback issues with my right ear. I contacted customer service and they were very helpful providing suggestions regarding different ear pieces. I loved the blutooth functionality for listening to music and answering call. I was still having issues sealing the unit to stop feedback. (I think it must be my right ear.) Customers service suggest I upgrade to the SmartU, which became affordable when they applied the cost of the K23 to to price. I'll write a second review once the SmartU arrives.
Sad, but happy now.
I received a broken pair of headphones (possibly a returned set). I also received a GREAT set of K-19 which I am using and happy with. I would not have discovered these had the others had not been damaged. Some unhappyness in the beginning but happy now.
Helpful and knowledgeable
Great customer service. They answered any question I had about the device and helped me figure out if it was the correct product for me. I also love that they offered a hearing test. They were helpful and knowledgeable about the product and it’s technology.
still waiting for my refund
9/20/25: update: On 9/18/25 Chosgo emailed " I'm working hard to resolve my issue & asked why did I leave a negative review, & to remove it, so neither she/he (unknown name/ doesn't provide their info) or I get penalized. (Why would I be penalized for any of this? ).
9/18/25: I'm still waiting for my refund, and it's been about a month so far. They told me via email that it would be on my card within 3-7 working days. When that time frame lapsed, I emailed again. Chosgo replied with "we received feedback from finance department and to further elevate my issue they now are asking me to allow them to use their VIP Channel, but that I must provide them with a 5-star review, before they can do that. I replied with " I'm not providing a review until my issue is resolved & that I have received my refund." I wonder what percentage of the 5-star reviews are valid.
Patient Perfermor Emmy!!!!
This person was patient when I was not and I wanted it completed right away! I don’t think I could have got it taken care of it without them! They hung in with with me when I was about to cancel my order and just give up completely and go search for some other cheap company! This person deserves Employee of year!!!
Great product for a great price
Quick Response time
They are very fast at responding to any questions or issues you have.
The setup process was simple...
The setup process was simple. Within a few minutes, I had everything connected and working perfectly.
The company are great to shop with.
The company are great to shop with.
They answered my messages promptly and explained anything I needed help with.
I would definitely recommend them.
Hearing aid purchase
The customer service person that I was in contact with was very honest and frank with my needs after the purchase.
The service was great
The service was great. I had a few queries, that I wrote to their support for help. By the next work day I always had a response, and the response answered the question.
SmartU wins.
Awesome product. Very comfortable to wear. I purchased the SmartU hearing aids. They’re so versatile with different settings for different environments.
I’m glad I ordered them.
Very fast and efficient response to my…
Very fast and efficient response to my concerns. Happy to be a customer.
Great customer service and excellent…
Great customer service and excellent product thank you very much for everything and for the quick responses and experience
They are great people and great…
They are great people and great services always reply with respect and quick. I being searching for this item for almost 3 years now I finally got it from Chosgohearing😍😍😍😍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.