Beautiful cushion cover unfortunately they sent the wrong size and then out of stock. Chose another so I’m sure I’ll love it.
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Company details
Written by the company
Camden & Co was created from a love and passion for interior design. Having sourced items for friends and family for years, we decided it was the right time to bring curated collections of quality homeware products, soft furnishings and decor to a wider market. At Camden & Co, we pride ourselves on having a beautiful selection of home interior pieces that offer high end quality at reasonable price points, bringing a touch of affordable luxury to your home interiors.
Contact info
The Chambers, 13 Police Street, M2 7LQ, Manchester, United Kingdom
- info@camdenandco.co.uk
- camdenandco.co.uk
Replied to 93% of negative reviews
Typically replies within 1 week
Delivery was fast but item was smaller…
Delivery was fast but item was smaller than as seen on pictures
Great quality
Beautiful cushion cover unfortunately they sent the wrong size and then out of stock. Chose another so I’m sure I’ll love it.
I thought your returns policy is…
I thought your returns policy is terrible and your customer service is awfull I would never recomend you to any of my friends

Reply from Camden & Co
Eva Minimalist Geometric Ceramic Reed…
Eva Minimalist Geometric Ceramic Reed Diffuser.
I had already reviewed this lovely product but, a week or so later, I noticed that a tiny piece on one corner had broken off. I contacted the Company and they came back to me to say, after checking the rest of the Eva diffusers, they discovered it was a faulty batch. I was prepared to wait for a new batch to come in and now, thanks to Louise, I have a replacement! Fantastic customer service.
Returns need improvement
Excellent products but need to improve the returns process. You have to email to request a return and also pay for the delivery. I returned item due to colour not being suitable in my room. They replied
Usually, we give a credit note to our customers for these discrepancies; however, on this occasion, we will offer a refund. I haven't received the money in my account yet to confirm if a administration fee will also be applied to the refund total. You are selling online and must offer a easier way for customers to experience a better service .
Poor quality products and zero customer…
Poor quality products and zero customer service, don’t reply to emails no warranty on products purchased 2 months before

Reply from Camden & Co
Purchased an ornament as a gift and it…
Purchased an ornament as a gift and it was very well received. Came in such lovely packaging too, which was a bonus.

Reply from Camden & Co
Arrived quickly and I am happy with the…
Arrived quickly and I am happy with the quality. Materials and finish are beautiful on the set of boxes I got.

Reply from Camden & Co
Fabulous cushions
Fabulous cushions! I can't even tell you how beautiful they are in person! Definitely recommend and I will be back for more when my bedroom is decorated.

Reply from Camden & Co
I have ordered a few times now from…
I have ordered a few times now from Camden and co and I have always been pleased with the quality of items ordered. Thank you.

Reply from Camden & Co
I bought a few of the glass diffusers…
I bought a few of the glass diffusers for my hallway and living room and I love them. I especially low how they are reuseable so I can put whatever fragrances I want in them and they match my home perfectly.

Reply from Camden & Co
Terrible quality
Terrible quality. Terrible customer service. Arrived broken and won’t issue a refund.

Reply from Camden & Co
Beautiful set of cushions
Beautiful set of cushions. Very stylish however one of them came faulty. Treads are out and look old and used.

Reply from Camden & Co
Am happy lovely item as described and…
Am happy lovely item as described and fast delivery

Reply from Camden & Co
I love there store
Having shopped at Camden & Co for the past year and is now my favorite store. Everything I have ordered so far has been lovely and all arrived promptly and well packaged. I'am still ordering every months..

Reply from Camden & Co
I recently purchased cushions from…
I recently purchased cushions from Camden & Co, and I couldn't be happier with my experience. The quality of the cushions is outstanding—they're beautifully crafted and add the perfect touch to my home. Additionally, the customer service was superb. The team was responsive and helpful, ensuring my order was handled quickly and smoothly. I highly recommend Camden & Co for anyone looking for high-quality homeware and great customer service!

Reply from Camden & Co
Love my new throws for my living room
Love my new throws for my living room! So soft and match perfectly with my decor. They look exactly like on the website and are amazing quality.

Reply from Camden & Co
Scammers!
Beware of buying from this company. They’re scammers. I bought something that was purposely mislabeled as something different, then I sent a picture of what I received to get refunded and I when they received it, they took it out of the original package and emailed me that I couldn’t get refunded only “store credit” because the item was no longer in the original package. I said that it wasn’t true and that they didn’t say anything when they saw the picture, I never heard back and they kept my money.
Update 28.04: I have seen your reply here and sorry, but you are lying. You saw the picture and encouraged me to return. Then after I had send the item you claimed it had been opened. You didn’t say anything about that in the picture. Also, it clearly shows unopened in the picture. Furthermore, I did reply to your last email days ago and have not heard back from you. I have no item nor money. Like I said: Scam

Reply from Camden & Co
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