Tina Balmer

Excellent products but need to improve the returns process. You have to email to request a return and also pay for the delivery. I returned item due to colour not being suitable in my room. They replied
Usually, we give a credit note to our customers for these discrepancies; however, on this occasion, we will offer a refund. I haven't received the money in my account yet to confirm if a administration fee will also be applied to the refund total. You are selling online and must offer a easier way for customers to experience a better service .

Excellent service and quality furniture. I ordered the coffee table with the rust pouffe. I requested a sample of the fabric before placing my order and it looks great in my lounge. Couldn't be happier.