A massive thank you to Izabela Saldat who was brilliant in assisting me with a deed of variation. She provided the DOV straight away and managed to get it registered with the Land Registry within a... See more
Company replied
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Based on these reviews
Shannon Leach in ASG Legal Department is a STAR We recently sold our house, having benefitted from the Solar Panels fitted by ASG for a number of years. Shannon replied to all queries raised wi... See more
Company replied
I can't praise Shannon Davies highly enough, She has been incredibly efficient, proactive and professional in getting a deed of variation organised for my client's Solar panel Lease, and had it regi... See more
Company replied
We've just recently moved into a property that has solar panels, and as weve never had solar panels, we dont have much knowledge of them. We found out a friend of ours works for the company, we a... See more
Company replied
The phone was answered by a human ! This man put my mind at rest immediately, answered all my questions completely in a manner I could understand. What a refreshing change. This company has given me... See more
Company replied
I had an excellent experience with A Shade Greener. Izabela Saldat was outstanding – professional, knowledgeable, and extremely helpful throughout the process. She clearly explained everything about t... See more
Company replied
Today I had the great pleasure of having my panels serviced by Craig. He was a true gentleman and very kind, he explained thoroughly what he was doing and made everything simple. It’s very rare these... See more
Company replied
Currently in the process of selling my house and the service I have receved from Izabela has been absolutely outstanding. She dealt with everything in a timely manner and I cant thank her enough. She... See more
Company replied
I am currently buying a property, and it has solar panels, The legal side of getting this swapped over I was told would be really difficult and time consuming. This was not the case at all Izabela... See more
Company replied
The one thing you want is a company who will quickly and honestly reply to all your queries and A Shade Greener are exactly that. Weve had Zero problems with the solar panels in over 13 years. And now... See more
Company replied
Just contacted Ashadegreener today reference a possible fault with my solar panels. I received a quick reply from Helen the Maintenance Account Manager. She has made arrangements to have the proble... See more
Company replied
A Shade Greener contacted us when our solar panels stopped producing energy. Appointment was made within a few weeks to come to have a look. Communication was excellent with the engineer Ricky and he... See more
Company replied
My solar panels have been installed now for 10 years, never had any issues since day 1. On the online calculator I’ve saved 6k over the 10 year period. I’m moving house now so having to sort out a... See more
Company replied
Got to say Izabela was amazing for us! I was a little concerned and dubious that I would get the timely support I needed to enable a very urgent house sale to complete, but after explaining this to he... See more
Company replied
Shannon dealt with our case of needing a lease varied to make our house purchase mortgageable. She kept me updated regularly, and chased TLR explaining our need of urgency. Thanks Shannon. I hope our... See more
Company replied
The company contacted me quickly, when they discovered there was an issue. I was given an appointment of a week later. Thank you Karen for making the experience easy and pleasant. Ricky, the elect... See more
Company replied
Thank you to Izabela Saldat I have to say she was amazing helping us to move house , which is a stressful time anyway but guiding us through all the questions I didn’t know how to answer so thank you... See more
Company replied
Card received as could not contact me on the old numbers and email address. Natasha explained what was required and took my new details for records. Checked electrical supply box for unit but all in a... See more
Company replied
I had a lovely chat today with a lady, she was ever so helpful not just answering my queries, she even suggested thing to me I had never thought off. We have been with ashadegreener for 14yrs+ & have... See more
Company replied
Rang in response to an email and text message as my panels are not communicating with the company. Spoke to Karen and explained that an engineer had attended. This obviously hasn’t fixed the problem.... See more
Company replied
Need list of daily generation from Sep 23 - date, as Estate Agent needed it this afternoon. Diane handled request seamlessly. More than delighted at "positive" approach, which has been our typical r... See more
Company replied
Ricky came out to switch out our inverter that had failed, he came promptly within the time frame given, was polite and friendly, had all the parts he needed and fixed what I thought was a really big... See more
Company replied
We got in touch with A Shade Greener in the process of selling our house that had solar panels installed. Our buyers solicitor asked a lot of questions we were not sure about and they asked to vary th... See more
Company replied
We had real concerns about the solar panel lease on the house we were buying. It looked like it might be impossible to get a mortgage. However an email to the legal team was replied to within a day a... See more
Company replied
Shannon Leach has been outstanding in the help she has given us in sorting out the issues we had regarding the solar panels on a house we were buying She really did go above and beyond. Always respo... See more
Company replied
I recently contacted ASG and was assisted by Izabela Saldat, she dealt with all my queries promptly and efficiently which meant the sale I am working on could complete without delay! Thank you.
Company replied
After speaking to Natasha straight away I was able to understand her she new what she was talking about. Would very much highly recommend her, her polite response to deal with my situation if I had... See more
Company replied
Was contacted and asked to switch off Solar supply and leave off for 10 mins as they appeared not to be generating but on inspection could see that the rcd had tripped for some reason. They confirmed... See more
Company replied
Karen is an asset to your company, she’s friendly helpful very understanding, wish there was more people like her at end of phone.
Company replied
The lady who took my call was very helpful. She was very polite and listened to what I had to say. She fully understood what I was enquiring about and gave me very quickly the answers I needed. The r... See more
Company replied
I called A Shade Greener after an email I received alerting me to a problem with our solar panels. The call was answered promptly and the person I spoke to was both courteous and helpful, the problem... See more
Company replied
Although I begrudge paying £216 for documents that I feel should have been issued when panels were fitted in 2014, the support from Izabela was terrific and she responded promptly to all my email requ... See more
Company replied
A great Company to work with .We had to re-submit paperwork for the Solar panels on our parents home . Special mention to Shannon at the Legal department for signing the paperwork and submitting it... See more
Company replied
Excellent professionalism and speed of response from Izabela during the process of selling our house. ASG Legal certainly moved at a speed beyond the other parties involved!
Company replied
Knowledgeable spark knew his stuff , very polite and gave me a run down of the cause of the problem and he rectified it very simply . Pleasure to have him in my property and would recommend him anyt... See more
Company replied
I had an excellent experience with A Shade Greener. Izabela Saldat was outstanding – professional, knowledgeable, and very helpful throughout the process. She made everything clear and straightforward... See more
Company replied
Izabela Saldat is a credit to A shade greener. Nothing was too much trouble and she was quick, effective and highly responsive to emails.
Company replied
Izabela was very helpful with dealing with our enquiries and a very quick turnaround.
Company replied
Thanking Adam for his visit today very professional! Also his advice on how to get the best usage from my solar panels much appreciated 👍
Company replied
we requested documents for the lease for my buyer and Izabella replied to my solicitor the next day. Excellent service thank you.
Company replied
Izabela is a credit to ASG. She handles everything so promptly, efficiently and effectively. Nothing is to much hassle for her. Thank you.
Company replied
Leah was professional with a friendly manner.She was able to deal with my issue and answer all my questions.
Company replied
Getting the solar panels put on our deeds has been a pain , had to get it done through a solicitor, which cost us , and has taken ages but to be fair Izabela from a shade greener legal dept has been... See more
Company replied
10/10 for customer service, arrived in the time window we were given. Worked efficiently with minimal disruption. Thanks!
Company replied
Very helpful & explained everything in great detail. Very friendly
Company replied
I was impressed by Leah very helpful and also very thing was explained clearly. Very friendly
Company replied
Company details
Written by the company
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Contact info
United Kingdom
- ashadegreener.co.uk
4.7
Excellent
2K reviews
Replied to 55% of negative reviews
Typically replies within 48 hours
Shannon Davies has been really helpful…
Shannon Davies has been really helpful regarding information required on a property we have sold - responded really quickly to enable my sellers solicitor to deal with enquiries. thanks Shannon! Zoe@Goodmove
October 29, 2025
Unprompted review
Shannon Davies was excellent to deal…
Shannon Davies was excellent to deal with and very prompt with returning information required ,she is a credit to your company .
October 28, 2025
Unprompted review
Very helpful and sorted an appointment…
Very helpful and sorted an appointment with no issues
October 28, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Shannon was very helpful and dealt with…
Shannon was very helpful and dealt with my query in a fast, efficient and friendly manner. Thanks for the help!
October 28, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Quick to answer the phone
Quick to answer the phone, no long waits listening to awful music. Natasha was able to sort out our problem quickly. She spoke clearly and was very polite.
October 28, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Shannon Leach in ASG Legal Department…
Shannon Leach in ASG Legal Department is a STAR
We recently sold our house, having benefitted from the Solar Panels fitted by ASG for a number of years.
Shannon replied to all queries raised with my solicitor by the buyer and their solicitor in a clear, concise, efficient and professional manner.
Queries were replied to quickly and supporting documentation attached.
Shannon kept me updated throughout the whole process.
The level of Customer Care provided by her is exemplary.
For anyone selling their home with Solar Panels provided by ASG I can assure you the level of service provided by their Legal Department is everything you could ask for ....and more!
Shannon, you know how grateful I am to your for all your help and support.
May 30, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Izabela Saldat is a star!
A massive thank you to Izabela Saldat who was brilliant in assisting me with a deed of variation.
She provided the DOV straight away and managed to get it registered with the Land Registry within a couple of hours, unbelievable!
She's an absolute credit to your company and you should be very proud of her :)
October 23, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Very helpful
Izabela was very helpful with dealing with our enquiries and a very quick turnaround.
October 1, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Sale of house fell through
The Sale of my parents house fell through as ASG refused any option of buying out of their lease on the roof. The incoming buyer wanted to extend, hence the need of a lease buy out option. 100% self interest by ASG.
October 22, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Dear Mr Pascoe
It is most disappointing to receive your negative feedback when we have been in dialogue with you regarding your situation and we have offered you an exit option, but this has been declined (permanent removal of the system without reimbursement to the system owner is not possible – this would be a breach of the Lease).
The solar system at your property is such an incredibly high valued, green, free resource that is capturing and supplying an essential and very expensive commodity into your home on a daily basis, completely free of charge. This should be an attractive and desired aspect and selling point for any property and more and more homes are being sold with them installed (possible savings could exceed £900 a year on electricity costs!)
We often work with Landlords who wish to extend their properties but this has not been explored either. We have informed you, if your priority is to progress the sale of the property, we are willing to engage constructively to explore lawful options that might assist, for example, confirming the Lease position in writing for prospective purchasers, supplying copy documents relating to the installation and answering any questions raised by the Solicitors.
To help with future marketing, we would recommend that your Estate Agent clearly advertises the property as being subject to a registered solar panel Lease and the benefits that this brings – free maintenance, free insurance, free electricity for the entire term. This ensures that only genuinely interested buyers progress and avoids unnecessary disappointment later in the process.
You may be frustrated with the situation but the homeowner entered into the Lease agreement freely and has enjoyed the benefits of it for the past 15 years (that could be savings over £13,000 in free electricity since installation), we have given you the value of the system to buy it out, and permanently remove the system, but you have declined. We are unable to offer any alternative. The system is free whilst in operation and generating, but not when it is removed.
If your Estate Agents, Buyers or Solicitors have any questions, they are very welcome to contact us directly and, with your authorisation, we will be pleased to clarify any aspect of the Lease or the system with them.
Kind regards
A Shade Greener Maintenance Ltd
I was impressed by Leah very helpful…
I was impressed by Leah very helpful and also very thing was explained clearly. Very friendly
October 21, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Very helpful & explained everything in…
Very helpful & explained everything in great detail. Very friendly
October 21, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Your lady was very pleasant and very…
Your lady was very pleasant and very helpful
October 17, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
I can't praise Shannon Davies highly…
I can't praise Shannon Davies highly enough, She has been incredibly efficient, proactive and professional in getting a deed of variation organised for my client's Solar panel Lease, and had it registered and completed within a day, which is practically unheard of. She made the whole process effortless and kept me updated through out to enable me to update my client.
It's rare to come across someone who combines speed, accuracy and genuine customer care so well. An absolute credit to ASG. Thank you Shannon!
October 17, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Excellent professionalism and speed of…
Excellent professionalism and speed of response from Izabela during the process of selling our house. ASG Legal certainly moved at a speed beyond the other parties involved!
October 16, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Izabela - great service
we requested documents for the lease for my buyer and Izabella replied to my solicitor the next day. Excellent service thank you.
October 15, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Getting the solar panels put on our…
Getting the solar panels put on our deeds has been a pain , had to get it done through a solicitor, which cost us , and has taken ages but to be fair Izabela from a shade greener legal dept has been more than helpful and replied quickly and helped with every email I’ve sent them , hopefully we’re nearly sorted now , thanks for your help Izabela
October 15, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Do not use
Do not use. Their customer service is awful. They don't return calls. Don't answer emails. They just won't reply to simple queries.
October 14, 2025
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Dear Victoria
Your negative review has caused great concern. We have not received any email or message from you since 17th September when we requested a copy of your Power of Attorney.
Our records reflect that we have not received any response or paperwork from you, and we are unable to deal with any issues for you going forward without this specific document.
We take data protection very seriously and would not put our Landlords at risk by providing information to 3rd parties without the proper authorisation.
However, with that said, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Please let us know when you left a message and/or emailed and we will investigate this matter further.
In the meantime, If you would like to send a copy of your authority to act, we will be able to handle any queries you may have.
Hopefully, when you have had chance to return this documentation, you will revisit our Trustpilot page to update your review.
Thank you
A Shade Greener Maintenance Ltd
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
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