The seamless way that I was able to switch and connect my services made this the most enjoyable customer service call. My agent was knowledgeable, professional and extremely friendly. I almost forgot I was on a call. This is how customer service should feel.

If you're considering Tesla Solar for your home, think twice. My experience with them has been nothing short of frustrating, marked by a lack of professionalism and a refusal to take responsibility for their mistakes.

Hidden Roof Issues and Lack of Transparency

Tesla Solar failed to properly inspect my roof before installation. Another company, before performing any work, conducted an inspection and immediately identified a roofing issue, refusing to proceed until it was addressed. Tesla, however, either ignored or failed to notice this issue. Instead of informing me, they proceeded with the installation, leading me to believe my roof was in perfect condition.

Excessive Charges for Minimal Effort

When the issue was finally discovered, Tesla charged me $300 for an inspector to review the problem—an inspection that lasted less than 20 minutes. That’s more than what most lawyers charge per hour, and all for something they should have caught before installation even began.

Refusal to Communicate and Unprofessionalism

Rather than discussing the matter over the phone, Tesla refused to communicate directly and instead demanded immediate payment. The complete lack of professionalism and disregard for customer satisfaction was astonishing.

A Strong Recommendation to Avoid Tesla Solar

Tesla Solar fails to prioritize customers, refuses to take responsibility for their mistakes, and overcharges for their own errors. Their lack of transparency and unwillingness to communicate should be a massive red flag for anyone considering their services. If you're looking to invest in solar energy, choose a company that values its customers—Tesla Solar is not that company.

Installers were very professional. Arrived early and respected property. Cleanup was good but still found quite a bit of mess left in gutters I could see or access, but nothing major to worry about. Recommended. 

Products received were as described. Had questions about the products I ordered. Always best to contact via email in lieu of a phone call. 
My issues were answered with a prompt response. Thank you very much for your excellent support.

It took a secession of emails and phone calls for me to arrive at the solar kit that best  for my needs.   Every one of the folks I interfaced with treated me with courtesy and professionalism that sometimes gets lost in the frenzy of online sales.   I'm impressed. 

Franz did a great job of helping me get a part that was missing from my order.

I’m new to solar power and not technically minded. The company who fitted my Enphase battery and solar panels did not provide me with a good customer experience - however rest assured the customer service and support offered by Enphase is truly second to none . Prompt connection to their advisors friendly help from people who know their products and can help to guide and support you when needed. I was really impressed by the use of a video link to allow the advisor to actually see my system and easily help troubleshooting my internet connectivity issues . 
My Enphase battery and solar is meeting my expectations - I just need a helping hand with the sunshine ! 

Say goodbye to ice runs, nasty cooler, smell, and water in your food. The Boger RV cooler is one of the best purchases I’ve made. I just love it.

I moved into a new place, 2 weeks later, my power is shut off, I called them, they didn't have my phone attached to my account, I explained I was low on funds, and would pay them when I got paid, he insisted they would not turn my power back on until I made a payment, freaking idiots.

Fast delivery and response when one of my packages ran into an issue. They were kind and very responsive 

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