A massive thank you to Izabela Saldat who was brilliant in assisting me with a deed of variation. She provided the DOV straight away and managed to get it registered with the Land Registry within a... See more
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A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
United Kingdom
Replied to 50% of negative reviews
Typically replies within 48 hours

Reply from A Shade Greener Maintenance (Solar)

Reply from A Shade Greener Maintenance (Solar)
Karen was very professional and friendly explaining exactly what I needed to do.

Reply from A Shade Greener Maintenance (Solar)
10/10 for customer service, arrived in the time window we were given. Worked efficiently with minimal disruption. Thanks!

Reply from A Shade Greener Maintenance (Solar)

Reply from A Shade Greener Maintenance (Solar)
My farther recently died why won't you stop emailing him how to reset the solar panels. why do you still want to talk to him when I call i just dont understand. sorry wouldn't be a bad thing to say or even a reply to the email I sent and now you want my details to verify the review does this mean you might talk to me now?
The phone was answered by a human !
This man put my mind at rest immediately, answered all my questions completely in a manner I could understand. What a refreshing change. This company has given me a great service for many years, I'm so glad I chose them and would recommend them to anyone.

Reply from A Shade Greener Maintenance (Solar)

Reply from A Shade Greener Maintenance (Solar)
I had an excellent experience with A Shade Greener. Izabela Saldat was outstanding – professional, knowledgeable, and extremely helpful throughout the process. She clearly explained everything about the Deed of Variation and made what could have been a complicated process feel simple and stress-free. Nothing was ever too much trouble, and her customer service was truly first-class. I really appreciated how easy she made the whole experience. Highly recommend both Izabela and A Shade Greener!

Reply from A Shade Greener Maintenance (Solar)
Karen is an asset to your company, she’s friendly helpful very understanding, wish there was more people like her at end of phone.

Reply from A Shade Greener Maintenance (Solar)
The maintenance engineer was very professional and informative and sorted the issue swiftly

Reply from A Shade Greener Maintenance (Solar)
We have had our solar panels now for the last 12 years, which were free panels in exchange for any electricity generated by my panels not used by me was given to ASG. This is a contract of 25 years. I have been messed around by the company so many times, I have even been asked to reset electrical components, which states on the warning notices DO NOT TOUCH Unless your a trained electrician volt high voltage. They want you to do this so they don't have to send out a engineer and pay the bill. In my contract it states I can have my panels removed twice in the 25 year period for maintenance, home improvements etc at NO cost to myself. They have now gone back on their agreement saying I will after pay the cost of the scaffolding needed to remove the panels. I have tried to speak to managers for the last 6 months, No one will talk to you. And say you have to email them or contact via post. I done this now and sent a copy of the agreement to them, I have now received a further email stating they will not pay for it. Total Disgrace. I'm now going down the energy ombudsman. AVOID AVOID AVOID
Ricky was very friendly and helpful.

Reply from A Shade Greener Maintenance (Solar)
Karen was very helpful and friendly while sorting the problem out thank you

Reply from A Shade Greener Maintenance (Solar)
Leah was extremely helpful on the phone and answered all my questions perfectly.

Reply from A Shade Greener Maintenance (Solar)
Spoke to Leah today. She emailed me the information I requested straight away.

Reply from A Shade Greener Maintenance (Solar)
Currently in the process of selling my house and the service I have receved from Izabela has been absolutely outstanding. She dealt with everything in a timely manner and I cant thank her enough. She has put my faith back in humanity and i would highly recommend.

Reply from A Shade Greener Maintenance (Solar)
We've just recently moved into a property that has solar panels, and as weve never had solar panels, we dont have much knowledge of them.
We found out a friend of ours works for the company, we asked him round to just explain how it all works, which he did amazingly!
Thanks Ricky, appreciate you helping us out & explaining how these solar panels work.

Reply from A Shade Greener Maintenance (Solar)
Leah was professional with a friendly manner.She was able to deal with my issue and answer all my questions.

Reply from A Shade Greener Maintenance (Solar)
Today I had the great pleasure of having my panels serviced by Craig. He was a true gentleman and very kind, he explained thoroughly what he was doing and made everything simple. It’s very rare these days to come across such a friendly trades person, he really is a true asset to his company and would recommend his services to anyone! Very very impressed!

Reply from A Shade Greener Maintenance (Solar)
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