A Shade Greener Maintenance (Solar) Reviews 2,245

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's service, particularly highlighting the prompt response times and the helpfulness of the customer service team. Consumers express confidence in the company's ability to address their needs efficiently. Many reviewers mentioned specific employees who provided outstanding support, especially in resolving issues related to property sales and solar panel leases. People felt that these individuals went above and beyond to ensure a smooth and successful process. The positive feedback underscores the company's commitment to providing excellent support and clear communication.

Based on these reviews

Rated 5 out of 5 stars

A massive thank you to Izabela Saldat who was brilliant in assisting me with a deed of variation. She provided the DOV straight away and managed to get it registered with the Land Registry within a... See more

Company replied

Rated 5 out of 5 stars

Shannon Leach in ASG Legal Department is a STAR We recently sold our house, having benefitted from the Solar Panels fitted by ASG for a number of years. Shannon replied to all queries raised wi... See more

Company replied

Rated 5 out of 5 stars

I can't praise Shannon Davies highly enough, She has been incredibly efficient, proactive and professional in getting a deed of variation organised for my client's Solar panel Lease, and had it regi... See more

Company replied

Rated 5 out of 5 stars

We've just recently moved into a property that has solar panels, and as weve never had solar panels, we dont have much knowledge of them. We found out a friend of ours works for the company, we a... See more

Company replied

Rated 5 out of 5 stars

The phone was answered by a human ! This man put my mind at rest immediately, answered all my questions completely in a manner I could understand. What a refreshing change. This company has given me... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with A Shade Greener. Izabela Saldat was outstanding – professional, knowledgeable, and extremely helpful throughout the process. She clearly explained everything about t... See more

Company replied

Rated 5 out of 5 stars

Today I had the great pleasure of having my panels serviced by Craig. He was a true gentleman and very kind, he explained thoroughly what he was doing and made everything simple. It’s very rare these... See more

Company replied

Rated 5 out of 5 stars

Currently in the process of selling my house and the service I have receved from Izabela has been absolutely outstanding. She dealt with everything in a timely manner and I cant thank her enough. She... See more

Company replied

Rated 5 out of 5 stars

I am currently buying a property, and it has solar panels, The legal side of getting this swapped over I was told would be really difficult and time consuming. This was not the case at all Izabela... See more

Company replied

Rated 5 out of 5 stars

The one thing you want is a company who will quickly and honestly reply to all your queries and A Shade Greener are exactly that. Weve had Zero problems with the solar panels in over 13 years. And now... See more

Company replied

Rated 5 out of 5 stars

Just contacted Ashadegreener today reference a possible fault with my solar panels. I received a quick reply from Helen the Maintenance Account Manager. She has made arrangements to have the proble... See more

Company replied

Rated 5 out of 5 stars

A Shade Greener contacted us when our solar panels stopped producing energy. Appointment was made within a few weeks to come to have a look. Communication was excellent with the engineer Ricky and he... See more

Company replied

Rated 4 out of 5 stars

My solar panels have been installed now for 10 years, never had any issues since day 1. On the online calculator I’ve saved 6k over the 10 year period. I’m moving house now so having to sort out a... See more

Company replied

Rated 5 out of 5 stars

Got to say Izabela was amazing for us! I was a little concerned and dubious that I would get the timely support I needed to enable a very urgent house sale to complete, but after explaining this to he... See more

Company replied

Rated 5 out of 5 stars

Shannon dealt with our case of needing a lease varied to make our house purchase mortgageable. She kept me updated regularly, and chased TLR explaining our need of urgency. Thanks Shannon. I hope our... See more

Company replied

Rated 5 out of 5 stars

The company contacted me quickly, when they discovered there was an issue. I was given an appointment of a week later. Thank you Karen for making the experience easy and pleasant. Ricky, the elect... See more

Company replied

Rated 5 out of 5 stars

Thank you to Izabela Saldat I have to say she was amazing helping us to move house , which is a stressful time anyway but guiding us through all the questions I didn’t know how to answer so thank you... See more

Company replied

Rated 5 out of 5 stars

Card received as could not contact me on the old numbers and email address. Natasha explained what was required and took my new details for records. Checked electrical supply box for unit but all in a... See more

Company replied

Rated 5 out of 5 stars

I had a lovely chat today with a lady, she was ever so helpful not just answering my queries, she even suggested thing to me I had never thought off. We have been with ashadegreener for 14yrs+ & have... See more

Company replied

Rated 5 out of 5 stars

Rang in response to an email and text message as my panels are not communicating with the company. Spoke to Karen and explained that an engineer had attended. This obviously hasn’t fixed the problem.... See more

Company replied

Rated 5 out of 5 stars

Need list of daily generation from Sep 23 - date, as Estate Agent needed it this afternoon. Diane handled request seamlessly. More than delighted at "positive" approach, which has been our typical r... See more

Company replied

Rated 5 out of 5 stars

Ricky came out to switch out our inverter that had failed, he came promptly within the time frame given, was polite and friendly, had all the parts he needed and fixed what I thought was a really big... See more

Company replied

Rated 5 out of 5 stars

We got in touch with A Shade Greener in the process of selling our house that had solar panels installed. Our buyers solicitor asked a lot of questions we were not sure about and they asked to vary th... See more

Company replied

Rated 5 out of 5 stars

We had real concerns about the solar panel lease on the house we were buying. It looked like it might be impossible to get a mortgage. However an email to the legal team was replied to within a day a... See more

Company replied

Rated 5 out of 5 stars

Shannon Leach has been outstanding in the help she has given us in sorting out the issues we had regarding the solar panels on a house we were buying She really did go above and beyond. Always respo... See more

Company replied

Rated 5 out of 5 stars

I recently contacted ASG and was assisted by Izabela Saldat, she dealt with all my queries promptly and efficiently which meant the sale I am working on could complete without delay! Thank you.

Company replied

Rated 5 out of 5 stars

After speaking to Natasha straight away I was able to understand her she new what she was talking about. Would very much highly recommend her, her polite response to deal with my situation if I had... See more

Company replied

Rated 5 out of 5 stars

Was contacted and asked to switch off Solar supply and leave off for 10 mins as they appeared not to be generating but on inspection could see that the rcd had tripped for some reason. They confirmed... See more

Company replied

Rated 5 out of 5 stars

Karen is an asset to your company, she’s friendly helpful very understanding, wish there was more people like her at end of phone.

Company replied

Rated 5 out of 5 stars

The lady who took my call was very helpful. She was very polite and listened to what I had to say. She fully understood what I was enquiring about and gave me very quickly the answers I needed. The r... See more

Company replied

Rated 5 out of 5 stars

I called A Shade Greener after an email I received alerting me to a problem with our solar panels. The call was answered promptly and the person I spoke to was both courteous and helpful, the problem... See more

Company replied

Rated 4 out of 5 stars

Although I begrudge paying £216 for documents that I feel should have been issued when panels were fitted in 2014, the support from Izabela was terrific and she responded promptly to all my email requ... See more

Company replied

Rated 5 out of 5 stars

A great Company to work with .We had to re-submit paperwork for the Solar panels on our parents home . Special mention to Shannon at the Legal department for signing the paperwork and submitting it... See more

Company replied

Rated 5 out of 5 stars

Excellent professionalism and speed of response from Izabela during the process of selling our house. ASG Legal certainly moved at a speed beyond the other parties involved!

Company replied

Rated 5 out of 5 stars

Knowledgeable spark knew his stuff , very polite and gave me a run down of the cause of the problem and he rectified it very simply . Pleasure to have him in my property and would recommend him anyt... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with A Shade Greener. Izabela Saldat was outstanding – professional, knowledgeable, and very helpful throughout the process. She made everything clear and straightforward... See more

Company replied

Rated 5 out of 5 stars

Izabela Saldat is a credit to A shade greener. Nothing was too much trouble and she was quick, effective and highly responsive to emails.

Company replied

Rated 5 out of 5 stars

Izabela was very helpful with dealing with our enquiries and a very quick turnaround.

Company replied

Rated 5 out of 5 stars

Thanking Adam for his visit today very professional! Also his advice on how to get the best usage from my solar panels much appreciated 👍

Company replied

Rated 5 out of 5 stars

we requested documents for the lease for my buyer and Izabella replied to my solicitor the next day. Excellent service thank you.

Company replied

Rated 5 out of 5 stars

Izabela is a credit to ASG. She handles everything so promptly, efficiently and effectively. Nothing is to much hassle for her. Thank you.

Company replied

Rated 5 out of 5 stars

Leah was professional with a friendly manner.She was able to deal with my issue and answer all my questions.

Company replied

Rated 5 out of 5 stars

Getting the solar panels put on our deeds has been a pain , had to get it done through a solicitor, which cost us , and has taken ages but to be fair Izabela from a shade greener legal dept has been... See more

Company replied

Rated 5 out of 5 stars

10/10 for customer service, arrived in the time window we were given. Worked efficiently with minimal disruption. Thanks!

Company replied

Rated 5 out of 5 stars

Very helpful & explained everything in great detail. Very friendly

Company replied

Rated 5 out of 5 stars

I was impressed by Leah very helpful and also very thing was explained clearly. Very friendly

Company replied

We perform checks on reviews


Company details

  1. Solar Energy Company

Written by the company

A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Friendly informative and polite

Friendly informative and polite

October 13, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Very helpful.

I received the answers I wanted.

October 13, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Easy process

Karen was very professional and friendly explaining exactly what I needed to do.

October 13, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

10/10 for customer service

10/10 for customer service, arrived in the time window we were given. Worked efficiently with minimal disruption. Thanks!

October 10, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Helpful & efficient

Helpful & efficient

October 10, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 1 out of 5 stars

Why won't you listen

My farther recently died why won't you stop emailing him how to reset the solar panels. why do you still want to talk to him when I call i just dont understand. sorry wouldn't be a bad thing to say or even a reply to the email I sent and now you want my details to verify the review does this mean you might talk to me now?

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

The phone was answered by a human !
This man put my mind at rest immediately, answered all my questions completely in a manner I could understand. What a refreshing change. This company has given me a great service for many years, I'm so glad I chose them and would recommend them to anyone.

October 9, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

She was very helpfull

She was very helpfull

October 8, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Deed of Variation

I had an excellent experience with A Shade Greener. Izabela Saldat was outstanding – professional, knowledgeable, and extremely helpful throughout the process. She clearly explained everything about the Deed of Variation and made what could have been a complicated process feel simple and stress-free. Nothing was ever too much trouble, and her customer service was truly first-class. I really appreciated how easy she made the whole experience. Highly recommend both Izabela and A Shade Greener!

October 6, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Karen is an asset to your company

Karen is an asset to your company, she’s friendly helpful very understanding, wish there was more people like her at end of phone.

October 6, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Engineer visit

The maintenance engineer was very professional and informative and sorted the issue swiftly

October 2, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 1 out of 5 stars

AVOID AVOID AVOID. Disgrace to the industry.

We have had our solar panels now for the last 12 years, which were free panels in exchange for any electricity generated by my panels not used by me was given to ASG. This is a contract of 25 years. I have been messed around by the company so many times, I have even been asked to reset electrical components, which states on the warning notices DO NOT TOUCH Unless your a trained electrician volt high voltage. They want you to do this so they don't have to send out a engineer and pay the bill. In my contract it states I can have my panels removed twice in the 25 year period for maintenance, home improvements etc at NO cost to myself. They have now gone back on their agreement saying I will after pay the cost of the scaffolding needed to remove the panels. I have tried to speak to managers for the last 6 months, No one will talk to you. And say you have to email them or contact via post. I done this now and sent a copy of the agreement to them, I have now received a further email stating they will not pay for it. Total Disgrace. I'm now going down the energy ombudsman. AVOID AVOID AVOID

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ricky was very friendly and helpful.

Ricky was very friendly and helpful.

October 3, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Karen was very helpful and friendly…

Karen was very helpful and friendly while sorting the problem out thank you

October 1, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Leah was extremely helpful on the phone…

Leah was extremely helpful on the phone and answered all my questions perfectly.

October 2, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Spoke to Leah today

Spoke to Leah today. She emailed me the information I requested straight away.

October 2, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Currently in the process of selling my…

Currently in the process of selling my house and the service I have receved from Izabela has been absolutely outstanding. She dealt with everything in a timely manner and I cant thank her enough. She has put my faith back in humanity and i would highly recommend.

September 30, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

We've just recently moved into a…

We've just recently moved into a property that has solar panels, and as weve never had solar panels, we dont have much knowledge of them.

We found out a friend of ours works for the company, we asked him round to just explain how it all works, which he did amazingly!

Thanks Ricky, appreciate you helping us out & explaining how these solar panels work.

September 26, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Leah was professional with a friendly…

Leah was professional with a friendly manner.She was able to deal with my issue and answer all my questions.

September 30, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Solar panel service expert

Today I had the great pleasure of having my panels serviced by Craig. He was a true gentleman and very kind, he explained thoroughly what he was doing and made everything simple. It’s very rare these days to come across such a friendly trades person, he really is a true asset to his company and would recommend his services to anyone! Very very impressed!

September 29, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look