Anna Barcelona Reviews 1,641

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with various aspects of their purchases. Many consumers report that the quality of the products they received was poor and not as advertised. People also mention issues regarding refunds, noting difficulties and additional costs associated with returning items, often to locations outside of Europe. Consumers also report negative experiences with the products themselves, indicating that they often do not match the website descriptions. Furthermore, a number of reviewers express frustration with the delivery service, citing long wait times and instances where orders were not received. There are also complaints about order related issues.

Based on these reviews

Rated 2 out of 5 stars

Positive side, the dress actually arrived but by then I had seen all the reviews for poor quality, difficult returns etc. Another positive, the size guide was surprisingly accurate and it fit wel... See more

Rated 1 out of 5 stars

Didn’t deliver. Asked for €10 to redeliver non delivered parcel. 4 months later nothing received. Automated emails pretending good customer service. DO NOT USE THIS WEBSITE.

Rated 1 out of 5 stars

This company is a total scam. They have no connection with Barcelona or Spain for that matter. Their clothes are made in sweatshops in China and are complete rubbish...cheap material and shapeless...d... See more

Rated 1 out of 5 stars

TERRIBLE quality products, nothing like published images. Products delivered, UNBELEIVABLELY BAD, apart from the cost...the products where a total joke!!! Id love to post a photo of product ad next... See more

Rated 1 out of 5 stars

Total scammers. I ordered a dress arrived late then it was terrible quality made from garbage bag and not at all what it was advertised. I returned it and after three months still no sign of refund... See more

Rated 1 out of 5 stars

I bought a man's tailored jacket from this company. The item that arrived was a shapeless piece of rubbish made with the cheapest Chinese material possible. It looked dreadful. If you want to return... See more

Rated 1 out of 5 stars

Its a complete scam, my dress arrived straight from china, bad quality aliexpress type. The delivery took about three weeks to valencia. I wish I have opened trustpilot before my purchase. So disappoi... See more

Rated 1 out of 5 stars

One item no longer available, want to give me a credit note. Othe item arrived - eventually, quality poor. Supposed to be linen and cotton but I don't believe it. No label inside for fabric or wa... See more

Rated 1 out of 5 stars

The worst product ever! Customer cheated as they are selling it like a Spanish brand! Delivery is min 1 month! The clothes are plastic cheap Chinese without any label! Do not recommend! No refund,... See more

Rated 1 out of 5 stars

I regret not researching this company beforehand. The product I received looks nothing like the images advertised. The quality is extremely poor, and the design is disappointing. To make matters worse... See more

Rated 1 out of 5 stars

AWFUL EXPERIENCE! I ordered a dress, like many other customers, thinking that this store was actually Spanish. They sent me a wrong dress and wouldn’t change it unless I paid the shipping costs even i... See more

Rated 1 out of 5 stars

This company is a scam that uses a bot for customer service. I sent seven emails and received the exact same response each time: either a 15% discount or the option to return the product to China. Un... See more

Rated 1 out of 5 stars

Very bad quality. This company betrays consumers. It is not a spanish company as stated. It is a mere chinese company selling cheap shit. For the photos good quality clothes were used whereas the buy... See more

Rated 1 out of 5 stars

I should have done my homework and looked at the reviews before purchasing but the website was good and as I live in Spain thought I was purchasing in Spain. What I got was a substandard product fr... See more

Rated 1 out of 5 stars

Hi, I’ve been waiting for my order for over a month and still haven’t received it. I paid twice for shipping and I have neither the product nor a refund. I’ve sent multiple emails and only rece... See more

Rated 1 out of 5 stars

Dont buy anything in this shop. The quality is bad plastic even when the product is advertised as a different fabric. Devolution is impossible as you have to send it to Hong Kong paying the expenses A... See more

Rated 1 out of 5 stars

Missleasding in letting you think it is a spanish company when actually from Hong Kong. Quality of the garment was very poor. Retuns policy isnt worth anything as it cost €100 to return. Offered me 1... See more

Rated 1 out of 5 stars

huge scammers and the product is horrible quality doesn’t look like the demonstration of it on the website and they don’t even bother to pay the refund, had to pay it myself to send it back. They shou... See more

Rated 1 out of 5 stars

SCAM & FALSE ADVERTSING. The store is advertised and called Anna Barcelona. However, the returns you pay for are in CHINA! You have to pay anything expensive return (because the tailoring is s... See more

Rated 1 out of 5 stars

Horrible experience. Took forever for the dresses to arrive. All communications with support were AI generated and had the same answers. Dresses (when finaly arrived) were not as seemed in the picture... See more

Rated 1 out of 5 stars

Terrible cheap quality different from the photo and long delivery wait. Then when you want to return it they ask you to send it to china and pay the cost or receive a 10% refund and keep the product t... See more

Rated 1 out of 5 stars

Complete scam, I regret not reading the reviews before. They sell cheap products from aliexpress for high prices, the shipment is coming from China and there's no way to return the package for free or... See more

Rated 1 out of 5 stars

I made an order on the Anna Barcelona website annabcnboutique.com. The dresses look stylish and beautiful in the photos. I ordered two dresses for about 100 euros. The wait was about 3 weeks, but I wa... See more

Rated 1 out of 5 stars

I wish I had googled the reviews and checked the website now carefully before ordering! Ordered a dress and it arrived about a month later. The material is very cheap the fit isn't great. Wanted t... See more

Rated 1 out of 5 stars

Just received the most horrific pair of shoes from Anna Barcelona. They look nothing like the photos in the ads.A con job indeed. These shoes are made of plastic! They are made in China. Please REPOR... See more

Rated 1 out of 5 stars

I did not recieve my package. They claimed that it had been delivered to me personally, but i wasn’t even home that day. Furthermore the company refuse to make a refund, as i should go out of my way t... See more

Rated 1 out of 5 stars

Money spent for something which is not looking the same like in the pictures and very bad fabric quality. I DO NOT RECOMMEND. Better to donate the money. I´ll put them on sale but if I can recover 30... See more

Rated 1 out of 5 stars

This company is a scam. I bought shoes, there were horrible, on the picture soft leather in reality you could kill with those shoes. This is a company from China, products are horrible, strap was so s... See more

Rated 1 out of 5 stars

STAY FAR AWAY FROM THIS WEBSITE. ONLINE SCAMMERS. THE PRODCUTS THEY SEND YOU ARE NOT WHAT THEY ADVERTISE AND THEN YOU HAVE TO SEND THEM BACK AT YOUR OWN EXPENSES TO HONG KONG IF YOU WANT A REFUND!!!!

Rated 1 out of 5 stars

Total scammers. Clothes are nothing like advertised. I ordered a sweater and it was paper thin. They told me that I had to pay to return it. So now in bin. Also took 6 weeks to arrive. I wish that I h... See more

Rated 1 out of 5 stars

SCAM, SCAM, they use a name of a Spanish fashion designer to sale clothes FAKE and what received are cheap clothes, nothing similar what I BOUGHT!

Rated 1 out of 5 stars

This is a scam. It is called Anna Barcelona but comes from China. The fit isn't as in the pictures and the quality is poor. The returns are to China not within Barcelona so it costs over 10 euro t... See more

Rated 1 out of 5 stars

WARNING----Don't buy anything from this company... They take your money and don't deliver the goods. You will be wasting your money.

Rated 1 out of 5 stars

The dress nothing similar what I saw in the website, the materials different what the website descrption says. Scam do NOT BUY IT!!

Rated 1 out of 5 stars

If I could put zero stars I would. I got fooled by an ad on Facebook or instagram. They said they were going out of business and had huge discounts. Clearly they are not. The pictures are beautifu... See more

Rated 1 out of 5 stars

Don’t buy! Quality is terrible and they won’t refund you even if you send a the items back to China. I have sent the items back to the address they provided and they said I have not!

Rated 1 out of 5 stars

I ordered on the 17th of may and still on the 3th of July?? I don't have my order. They also don't want to give a refund. They are scammers, don't order here.

Rated 1 out of 5 stars

My package arrive after Being writing more than 20 days. When the package arrive the articules were not the same as the picture. I’m very dissapointed with this shop online. It’s a fraud. I’m very con... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!!! THEY ARE NOT A SPANISH COMPANY, THEY ARE A FRAUDULENT CHINESE SHIT COMPANY. I ORDERED ON 18TH JANUARY 2025 AND 8TH MAY 2025 STILL NO SIGN OF MY ORDER. THEY SAID THE... See more

Rated 1 out of 5 stars

AVOID!! Absolute scam of a company! They claim to be a Barcelona boutique but ship from China and use the worst couriers on the planet. Then they say your address was wrong so they can’t deliver. I ob... See more

Rated 1 out of 5 stars

Dress was sent to a wrong adres. I clearly stated the address that it was in Spain, but they sent it to America. I asked for a complete refund because i needed the dress this week. The refused to gove... See more

Rated 1 out of 5 stars

They say in their advertising blurb: Anna Barcelona is an online clothing store created by Anna, a fashion-loving local from Barcelona. After years of searching for unique, high-quality pieces to... See more

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Company details

  1. Clothing Store

Written by the company

Anna Barcelona es más que una marca; es una carta de amor al espíritu cautivador de España. Nuestra cuidada colección refleja la calidez, los colores y la sofisticación de Barcelona, ofreciéndole una muestra de la elegancia mediterránea que trasciende las tendencias sin esfuerzo.


Contact info

1.8

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Didn’t deliver

Didn’t deliver. Asked for €10 to redeliver non delivered parcel. 4 months later nothing received. Automated emails pretending good customer service. DO NOT USE THIS WEBSITE.

June 8, 2025
Unprompted review
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Rated 1 out of 5 stars

This company is a total scam

This company is a total scam. They have no connection with Barcelona or Spain for that matter. Their clothes are made in sweatshops in China and are complete rubbish...cheap material and shapeless...do not buy anything from them...returns are more or less impossible as you have to send everything recorded to an address in China which is very expensive...Amazon will not have anything to do with them as they are such scammers

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Its a complete scam

Its a complete scam, my dress arrived straight from china, bad quality aliexpress type. The delivery took about three weeks to valencia. I wish I have opened trustpilot before my purchase. So disappointed.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Pocket Dress That Keeps It Simple and Smart

Jade casual t-shirt dress with pockets is a lifesaver for days when you want minimal effort. The pockets are actually functional, which is rare. I threw it on with white sneakers and ran errands all day in total comfort. The package was small but secure, and everything inside was intact.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Floaty Empire Waist That Feels Like Air

Adele empire-waist long dress with ruffles is like a soft breeze in clothing form. The empire cut flatters my frame and the fabric is light but not sheer. I wore it to a garden event and felt appropriately dressed without being overdressed. It arrived one day early and was wrinkle-free.

July 9, 2025
Unprompted review
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Rated 5 out of 5 stars

An Asymmetrical Twist on Everyday Style

Vera asymmetrical hem dress with drawstring waist creates a flattering silhouette without trying too hard. The uneven hem adds movement and style. I wore it with boots and a denim jacket, and it looked effortless. Arrived on time and was already lint-free and ready to go.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Minimalist Glam with a Hidden Twist...

The xènia long dress surprised me with how subtle and classy it feels. The bow adds a bit of flair without taking over. I felt dressed up but not overdressed, which is rare for me. It was wrinkle-free straight from the packaging.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Romantic Off-Shoulder That Moves with You

Bianca off-shoulder smocked dress makes every movement feel a little more romantic. The smocking holds everything in place comfortably, and the skirt has this light flutter to it. I danced in it without any fuss. Shipping included a cute drawstring bag.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Crinkled Cool for Warm Evenings Out

The clara halter dress with low back and crinkled fabric is ideal for beach nights or rooftop dinners. The fabric doesn’t cling, and the backless cut is surprisingly secure. I wore it barefoot one evening by the shore and it felt like freedom. It arrived tightly rolled but fluffed out beautifully.

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Earthy, Grounding, and Barefoot-Ready

Luna long-sleeved maxi dress in sage green is one of those pieces you slip into and immediately feel grounded. The sleeves are airy but offer coverage, and the hem just kisses the ankle. I wore it barefoot in the backyard and felt serene. It was delivered on time with eco-conscious packaging.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

A Vintage Feel with Modern Comfort

The zoe vintage-style pleated dress feels straight out of an old photo but totally wearable now. The pleats hold their shape and the neckline has a subtle elegance. I wore it with vintage earrings and felt like a character in a period film. It came with a satin storage bag, which I loved.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Playful Patchwork That Actually Flatters...

The laia casual dress with straps and v-neck stands out for its colorful patchwork and relaxed fit. It reminds me of something you'd wear to a weekend flea market or beach café. It didn’t feel flimsy at all and moved so well. I loved that it arrived smelling fresh and new.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Ruffles and Florals That Brighten the Mood

Julia ruffled sleeve floral dress instantly makes any day feel brighter. The ruffles are playful but not over-the-top, and the floral print is warm-toned and soft. I’ve worn it to brunch and for errands;it suits both. Shipping was efficient, and it arrived in great shape.

July 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Cozy Structure for Chilly Evenings...

The sandra midi dress with long sleeves and v-neck feels like a warm hug. It’s soft but has shape, which makes it look more structured than it feels. I wore it on a cool night and didn’t even need a jacket. Bonus points for arriving in a compostable mailer.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Refined Evening Comfort Without the Fuss...

The victoria v sleeveless evening dress adds a touch of elegance without trying too hard. The neckline dips just enough, and the rest flows effortlessly. I felt comfortable all night at a fancy dinner. It showed up two days early, which was a relief since I’d cut it close.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Like Wearing Art Without Trying Too Hard...

Wearing the long dress with artistic design and original style feels like stepping into a watercolor painting. The abstract design gives it character without being too busy. I wore it with gold bangles and it became the centerpiece of my outfit. Shipping included a fabric care note, which was thoughtful.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Supportive Shoes That Still Look Sleek...

I bought the orthopedic shoes thinking they’d just be practical, but they’re surprisingly sleek. They feel amazing on my arches and have this simple silhouette that works with almost anything. I’ve worn them three days in a row without any discomfort. Tracking was smooth and they arrived when expected.

July 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Understated Bow Detail That Elevates Everything...

The bow on the xènia long dress is subtle but changes the whole mood of the look. I didn’t expect to like it so much, but now it’s one of my favorite details. The length works perfectly with wedges and the dress needed zero ironing out of the box. It came right on time too.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Florals That Breathe Like a Vacation...

Celia’s elegant floral dress brings a feeling of ease the moment you put it on. It has a breezy vibe without sacrificing structure. I wore it to brunch and was asked three times where I bought it. The packaging was thoughtful too;soft tissue wrap that made it feel like a gift.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Bold Colors That Actually Work Together...

The purple and white satin midi dress with belt is pure charm. I was worried the colors would be too bold, but they actually blend beautifully in person. The satin has weight to it so it doesn’t cling awkwardly. It arrived within a week and made my decision to go bold totally worth it.

July 6, 2025
Unprompted review

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