KA

Kate

United Kingdom

Reviews

Review of PAVERS

Review of Fluid


Rated 5 out of 5 stars

I have always had good service

I have always had good service with Fluid. Reasonable, fair rates and good promotional offers. Discounts/offers are nice to have - it's a good idea to keep an eye on these so you don't miss out. Good communication and payment options. The app is easy to navigate

October 2, 2025

Reply from Fluid

Hi Kate, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.

Review of The Tropco


Rated 5 out of 5 stars

Outstanding service

I was very sceptical ordering fish online but gosh, what an amazing service and exceptionally good value. My fish were very carefully 'packaged' and I was happy to see such attention to the welfare of the fish, that really mattered to me. They were excellent quality, in obvious good health and exactly what I ordered. I highly recommend!

August 15, 2025
Unprompted review

Review of Unbeatable Blinds


Rated 5 out of 5 stars

Great service and excellent product

I had purchased from Unbeatable Blinds 3 years ago and wanted the same product again. I wasn't entirely sure of the product name so called them. I gave my details and everything was on their system so within a few minutes we had identified the blind I wanted (faux wood slatted) and I had placed my order. Superb service! Good communcation re order status with regular updates and blind arrived a few days earlier than originally anticipated. Well packaged and excellent quality. There was a promotion on at the time of ordering so I got a good deal! Very happy!

July 23, 2025

Reply from Unbeatable Blinds

Hi Kate,

Thank you for providing us with this outstanding 5-star review with such lovely comments.

We are so pleased to hear that all aspects of the product and service received were to your satisfaction.

We really appreciate your positive feedback.

Kind regards,

Gemma.

Unbeatable Blinds.

Review of Virgin Experience Days


Rated 5 out of 5 stars

Very helpful - thank you Ayabonga!

A customer service agent, Ayabonga, was SO helpful and very efficiently sorted an issue I had out for me. I had inadvertently asked for a digital voucher but actually wanted a voucher posted. He communicated with me throughout the process and it was resolved very quickly! Very impressed!

August 5, 2025
Unprompted review

Reply from Virgin Experience Days

It is wonderful to hear our lovely Ayabonga, provided a helpful and efficient service for you Kate! 🥰

This is exactly the type of service, we strive to provide. 💖
Chantelle - 🌟🌟🌟🌟🌟

Review of Gigs and Tours


Rated 5 out of 5 stars

Smooth and simple process to purchase

No queue for tickets. Bang on the 0 seconds I was in. Straight to seating plan and was able to select my seats. The time limit to checkout was fair and purchase was smooth. Instant email confimation. Ticket protection cost reasonable. Straight forward process!

June 4, 2025

Reply from Gigs and Tours

Hello, Thank you for your review. We hope you have a good time at the gig! Thanks ^M

Review of Robert Dyas


Rated 5 out of 5 stars

Very easy to order online

Very easy to order online, lots of prompt delivery options. I ordered on a Sunday afternoon and delivery was first thing Wednesday. Delivery cost was minimal. Good communication and all packaging was taken away. Very happy with product (fridge/freezer) and with service

March 12, 2025
Unprompted review

Review of PAVERS


Rated 5 out of 5 stars

So easy to order online

So easy to order online! Always lots of size options, clear explanation and visuals of products. Very prompt delivery with consistent updates. Always very well packaged.

February 25, 2025

Review of Mytimemakeup

Review of Justmylook


Rated 5 out of 5 stars

Great products and good prices

Easy to navigate the website. Lots of products at competitive prices. Simple ordering process. Good communication and prompt delivery. Well packaged and products arrived were exactly as advertised. Great all round service

November 26, 2024

Review of Littlewoods


Rated 5 out of 5 stars

I have been a Littlewoods customer for…

I have been a Littlewoods customer for years and have always been happy with the products and their service. Prompt and efficient delivery and in more recent times their prices are far more competitive. Easy to return items too which is helpful.

June 14, 2024
Unprompted review

Review of JustPark


Rated 2 out of 5 stars

Several problems from start to finish

Several problems from start to finish. Discount from hotel (stayed in York) would not work on mobile site or app. Found out AFTERWARDS this can only be applied on the desktop, so I didn't get the discount. On arrival I had to queue for 30 minutes and the camera did not recognise my reg number so a ticket was issued. Having been told I had an allocated space, it wasn't clear this was ANY space so I had to call Just Park. Sat in telephone queue to then be told nobody could take my call. During the stay I took my car out and was told I had to pay. Thankfully the car park staff were able to help. The same thing happened each time I left. I will definitely not be using Just Park again! A complete state of confusion throughout!

May 10, 2024

Reply from JustPark

Hi Kate, thanks for your feedback.

To clarify, and as advised in our email, the discount code you were provided was not a JustPark discount code but one provided by the hotel. As such, it's not something that would work on a booking made through JustPark but our apologies if this was unclear at all.

In regards to the booking issues you encountered, however, we will be sure to investigate this further on our side to prevent any similar issues going forward and appreciate you letting us know. Our sincere apologies for the inconvenience caused this this.

Alex @ JP

Review of Eflorist


Rated 5 out of 5 stars

I have used EFlorist several times and…

I have used EFlorist several times and never been disappointed. Lots of options for all different price ranges. Prompt delivery, updates on tracking communicated well and flowers arrive looking fabulous!

March 29, 2024
Unprompted review

Review of Glasses Direct


Rated 5 out of 5 stars

I highly recommend Glasses Direct!

I have used Glasses Direct several times now and I don't think I would go anywhere else. I have varifocals and I like a transition lens so I don't have to have additional sunglasses. There are lots of frames to choose from, several lens finishes to choose from and whilst there are additional costs depending on the option you choose, they are, in my opinion, still excellent value. The customer service is excellent and delivery is very prompt. There are constant updates in terms of what the order status is. There are also really good offers - get a second pair free (depending on how much your chosen frames cost) or money off the total cost. There are some much cheaper end frames if you are on a tight budget, and again there are lots of options to choose from. I highly recommend Glasses Direct!

March 4, 2024

Review of Glasses Direct


Rated 5 out of 5 stars

Excellent service

I have always received a first class service from Glasses Direct. Superb customer service team - very efficient and helpful. Great value glasses and lots of options to choose from. Always good offers on in terms of choosing a second pair or a discount offer. I have 3 pairs of glasses from Glasses Direct and another pair on order!! With my latest order, I realised I hadn't updated my address - I called (they were open at 7am) and it was dealt with immediately - no telephone queue. I then received an email confirmation. Excellent service!

February 23, 2024
Unprompted review

Review of EE


Rated 1 out of 5 stars

The EE app is absolutely useless

The EE app is absolutely useless. It repeatedly won't open and when it does it is ridiculously slow. So many of us have reported, complained and reviewed about it. All they say is 'uninstall and reinstall' firstly why should that be necessary and secondly it makes no difference. Trying to get hold of an actual person to talk to is impossible - how poor is that for a communications company!! On a daily basis I receive a text to say 'a problem in your area' then 'problem fixed' - I am switching to another provider! Enough is enough

December 22, 2023
Unprompted review

Reply from EE

Hi Kate,

We know how important it is for you to know what is happening with your account, so I can understand your frustration at the trouble you're having with your app, and I'd love to get both this, and the issues in your area, looked further into.

I'd recommend reaching out to our team on Social Media, and they will be able to take a look into what has happened, and help you to get this sorted.

Rach

Review of Bupa Dental Care UK


Rated 5 out of 5 stars

I always receive a good service

I always receive a good service. I have an annual check up and bi annual hygenist appointments. The staff are approachable and reassuring. No unnecessary treatments. Variety of payment plan options. Highly recommend this dental practice. I have only ever had a positive experience here!

December 6, 2023
Unprompted review

Review of EDF


Rated 1 out of 5 stars

I have previously had nothing but a…

I have previously had nothing but a good experience with Edf. Received an email a few days ago to say the account management system has been upgraded 'to make account management easier' - I have not been able to log in since!! I keep getting a 'network error' message. I used the messaging system to ask for help - 24 hours later they sent me a password reset link. Reset the password but still can't get logged in. I am back to square one - have had to message and email again and now have to wait for a reply to most likely go through the whole process again. So frustrating when the old system with my old account number worked perfectly. I am so frustrated with the whole thing I am considering changing suppliers.

September 18, 2023
Unprompted review

Reply from EDF

I'm so sorry for the issues you have faced, this is not the level of service we would expect you to receive. Please text your details to 07480739363 so I can investigate this further? Thanks, Joanne

Review of Williams Handbaked


Rated 5 out of 5 stars

Love these cinammon and sultana oat…

Love these cinammon and sultana oat biscuits - SO good! Very nicely packaged and prompt delivery

September 6, 2023

Reply from Williams Handbaked

Thank you Kate, we really appreciate your review!

Review of Sponge


Rated 5 out of 5 stars

Another wonderful cake!

Another wonderful cake beautifully presented and delivered on time. Absolutely delicious and the recipient was thrilled

June 29, 2023
Unprompted review

Reply from Sponge

Thank you for your review and support.