Stuart

United Kingdom

Reviews

Review of Admiral Insurance


Rated 1 out of 5 stars

Not sure if it's my money mobile or…

Not sure if it's my money mobile or there system but it was rubbish.

January 19, 2024

Reply from Admiral Insurance

Hi Stuart

I am sorry you were not happy with the experience you had setting up the insurance. I can see you did this all online. We appreciate all feedback so if you have any further comments about your customer journey please feel free to send them to ReviewFeedbackSupport@admiralgroup.co.uk.
Thank you for choosing to insure with Admiral this year.

Thanks
Jo

Review of Vodafone UK


Rated 1 out of 5 stars

Vodafone Broadband

Business
BT
TalkTalk
Virgin Media
Note: Since 15 December 2023, Daisy Communications (including XLN) are no longer signatories to the Voluntary Business Broadband Speeds Code of Practice.

If you are a provider and wish to sign up to the codes, or have any questions about becoming a signatory, and I'm still not connected when they said again I would b on Thursday and yet again Vodafone lied to me.

January 25, 2024
Unprompted review

Reply from Vodafone UK

Hey Stuart, I'm sorry to hear there's been a problem with your service. If you reach out to our team by calling 0333 304 0191 from any UK line, I'm sure we'll be able to get everything sorted for you.
Thanks, The Vodafone Social Media team

Review of Deliveroo


Rated 1 out of 5 stars

Why R U useless bothering me

Why R U useless bothering me. I've told U I won't b using U or will my family and friends ever again. I'm sticking with Uber because at least when they no they R wrong? They give U a credit in my uber account or a full refund. So now get lost I will not return as a customer again. And I will will put this on trustpilot so the public no how crap u treat loyal decent customers like me. This company is bad boycott then as much as U can. Because they look after themselves not the customer.

January 20, 2024
Unprompted review

Review of Deliveroo


Rated 1 out of 5 stars

Deliveroo in Bridgewater from Mac ds

Absolutely disgusting behaviour how this American rubbish company works. Whatever U do don't use them they R a money grabbing appalling disgusting company who don't care one bit about there customer service. Of which my food was over an hour late and stone cold? And they refunded me just £1.68 truly a pathetic refund. Now I'm not a fan of Uber but at least if they get it wrong they give U a full refund or a voucher when they R wrong. But deliveroo R nothing more than a American company scum that don't care about there customers just making money. Let's boycott these American companies and get rid of them.

January 20, 2024
Unprompted review

Review of Vodafone UK


Rated 1 out of 5 stars

VODAFONE UK

Please please please what ever U do please please don't join Vodafone please. They R so so so so bad the staff R rude and swear at me and they do not know about customer service they R absolutely useless appalling and disgusting and the attitude is beyond disgusting. They like to U they say they don't but they do. I've been lied too now over 8 occasions and they still act like they do. I'm a disabled individual with 2 disabled kids? And Vodafone have left me without any broadband 4 9 days now? R they always come up with the most truly pathetic excuse. And they R never ashamed if how they R too U as a customer. I could go on and on but what's the point they R a law a beyond themselves!!!

January 19, 2024
Unprompted review

Reply from Vodafone UK

Hi Stuart,

This is not what we expect to hear and I'm sorry for your experience. We don't take this lightly and we will certainly need to investigate any occasion you have been sworn at! So we can look into this for you, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Review of Asda


Rated 1 out of 5 stars

Asda Bridgwater

What a load of rubbish today at my local branch at Asda in Bridgewater. This ugly blonde fat woman and a woman who thinks she's gods gift to man. Decided to B very aggressive and very rude too me. And they tried too intimate me. But I wasn't having it and I called them out. So we're so unprofessional and couldn't do there job properly. And I think this is the 2/3rd time I used Asda for my Christmas shopping? And I wish I never did because yet again it was rubbish service and they mess about with your order too suit themselves? As I needed the things I ordered from online Asda? And they gave me substitutes to that effect and they were horrible didn't like them atall. But yeah again Asda do things to suit themselves and not me the customer. It's always a strain and stress when U deal with Asda a bloody nightmare. And when I don't get what I order and they charge it for there benefit? I go back into the store to c if the product they change? Is in the store and yep they R in the store. So I prove they do things to help them and not me the customer. But unless I get £500/£100 compensation from Asda. I'm going to stop using them and my family and friends. As being treated like I have and spend my hard working money? Asda R aweful and most definitely not customer friendly when it comes to myself. So I'm going to think long and hard and use another supermarket because Asda attitude stinks and they think they can do or get away with anything they want too. And I'm dammed if I'm going to spend my money in there store again.

December 22, 2023
Unprompted review

Review of Savers Health & Beauty


Rated 1 out of 5 stars

Savers i my…

U can't go accusing neighbours in my block of 82 flats in la Ciotat House. How dare u. And U R not even going to refund or replace my missing items? Wow. After all this s I've gone through with your s company. Plz never bother me again U bunch of w It's not up to me too report it too the police U w Your c delivery driver said they delivered it too my hands utter lie. And if one of your s delivery drivers leaves the box unattended on my doorstep? When U wasn't at home? The negligence lies with savers and the delivery driver? It's your fault.

December 7, 2023
Unprompted review

Reply from Savers Health & Beauty

Hi Stuart, Thanks for taking your time to leave us a review, I am sorry that your experience with us has not gone how we would have liked it to and I really want to help you some more. So I can do this, can you kindly email in to us to Help@Savers.co.uk with the reference number 186324 so we can assist you further? Thank you, Lewis Savers customer relations

Review of Savers Health & Beauty


Rated 1 out of 5 stars

Savers uk

What too say about this despicable company? What a disgrace and they wonder the high street and people not buying things? When U come across savers? There communication is very poor customer relations poor website poor value for money poor. The most things this company has no principles or care about customer care? Because if they did they wouldn't of treated me like they did? And they get a cheap and nasty courier company called? Everi who use to B Hermes courier company. They deliver the parcel with a picture which is all well and good? But when they leave a parcel unattended on a doorstep it's asking for it too b stolen? And in my block it's very risky leaving parcels unattended in my block of flats? So I'm demanding a full refund for what I ordered from savers website. And why don't they ever send what U ordered and paid for? It's really annoying especially when U pay in full. It's not my problem they don't have it in stock? A company like this should have loads in stock? And make sure the customer is completely satisfied? But I'm so not!!!

December 7, 2023
Unprompted review

Reply from Savers Health & Beauty

Hi Stuart, Thanks for taking your time to leave us a review, I am sorry that your experience with us has not gone how we would have liked it to and I really want to help you some more. So I can do this, can you kindly email in to us to Help@Savers.co.uk with the reference number 184691 so we can assist you further? Thank you, Lewis Savers customer relations

Review of Sky


Rated 1 out of 5 stars

What a load of crap this company no…

What a load of crap this company no matter what they say it's a total lie. Do not believe the rubbish that they say? It's all lies. They interfered with my broadband provider? And they have no F right. Now I'm left with no broadband with another 2.5wks and I won't have any broadband for my autistic kids and me. What a horrible despicable company sky r. And they basically stopped me going to Vodafone with I already cancelled with sky! Such a horrible vindictive company doing that to my disabilitys and my kids. Now I can't have any broadband thanks too sky. And I won't get any now in time for when my kids stay with me. I'm writing a review on trustpilot to tell future customer the truth about sky and what they did too me and my family and it's 100% the truth. I also will b informing and writing too trading standards and telling them what sky did to me and my family causing such stress anxiety depression with me andy kids.

November 28, 2023
Unprompted review

Review of Vodafone UK


Rated 1 out of 5 stars

Vodafone

I hate this company so much they have mucked me about so much. Now I have to wait until the 14th if Dec to get connected totally unacceptable what a poor run company basically they R total rubbish and they do not care about there customers? If they say they do they R lieing because they have caused me nothing but misery that's for sure. And yet the customer needs to chase Vodafone? Get off your bum and ring me? Wow what a lazy customer service.

November 28, 2023
Unprompted review

Reply from Vodafone UK

Hi Stuart,

This is disappointing to hear. We're sorry to hear about this experience, and how you've been left feeling. We're here and happy to help if you have any unresolved concerns.

Pop us over a message over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we can get things looked into.

Thanks, Vodafone Social Media Team

Review of Uswitch


Rated 1 out of 5 stars

Uswitch

Uswitch
For me there there customer is very very poor and still waiting for my £70 voucher from uswitch? When I got the sky package with a £70 pound voucher through uswitch website? There communication is been non-existent and truly pathetic towards me. And the fact I need to chase them? Proves the r very poor customer service and as a company.. and the fact u don't speak to an English person that's a human? Speaks volumes too me but that's how companies r going these days truly appalling and disgusting. And u haven't given me my vouchers that I'm entitled too.

November 14, 2023
Unprompted review

Reply from Uswitch

Thank you for taking the time to leave your feedback, Stuart. We would like to clarify that Uswitch.com acts as a display platform for various providers to showcase their exclusive deals on our site. This means that the promotional offers come from the providers directly or through their reward provider.

We apologise for any inconvenience you may have experienced. While we rely on our provider partners for the service they provide, we uphold them to high standards and we will provide them with feedback to prevent a recurrence of such an event in the future. To resolve your particular issue we suggest, please contact us directly (customerservices@uswitch.com), so that we can investigate it further and do our best to resolve it to your satisfaction.

Thank you for your feedback, and we look forward to hearing from you soon.

Best regards,
Anna

Review of CeX/WeBuy - United Kingdom


Rated 1 out of 5 stars

The least to say about the company the…

The least to say about the company the better! They r useless they don't help u they sell u products that r complete rubbish and there policy and procedures r so wrong the customer never wins? Only the company and shareholders benefits from cex. And the store in Bridgewater could aot slot alot more to help there customers.

November 14, 2023
Unprompted review

Reply from CeX/WeBuy - United Kingdom

Hi Stuart,

Thank you for leaving your review.

I am apologetic to hear if you had an unpleasant experience. I assure you that we strive to offer maximum support to our customers with respect to our products, policies and procedures.

On checking our system, I can see you have informed us via Facebook message that you will visit your local store with the phone to get assistance from them. Thus, may I request you to walk in there for it.

Regards,
Roshan.

Review of Vodafone UK


Rated 1 out of 5 stars

Vodafone Full Stop

Vodafone Full Stop
What a bunch of useless bellends this company r such a uselessness bunch of * the customer services has got worse not better that's for sure. excuse after excuse after excuse and they lied too me total pathetic and disgusting treating me like that as a customer. They still.havent learnt from the pass boo boos? If anything this company has got so much worse. And the amount of chasing I had too do to chase them up? Is a understatement appalling pathetic and disgusting? And they were not taking care of me the customer. And the people don't get me started they haven't a clue?.#/and there English was appalling and disgusting the kings English and they can't even speak that. Shame shame shame on u Vodafone u r still an aweful appalling disgusting company? And yet u still can't treat the customer correctly!!!

November 14, 2023
Unprompted review

Reply from Vodafone UK

Hi Stuart,

I'm sorry you've not been happy with the service you've received. If there is still anything we can assist you with, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Review of Saga plc


Rated 1 out of 5 stars

Saga Rip Off C at Insurance

I'm telling u now when I've finished being with u 4 ayr? I will b looking for another car insurance provider. Because honestly u r a crap company and your customer service is rubbish. As well as your mobile app and online website? A absolutely appalling disgusting service a total rip off. I tell u what they r so behind the times this company totally useless. As long as the shareholders r kept happy? Sod the customer that if they didn't have customer's? They wouldn't have a business.

October 17, 2023
Unprompted review

Reply from Saga plc

Good evening,

I am sorry to hear you have not been satisfied with our service online and on the phones.

We would like to find out more information on our experience. If you can, please come and chat with us by going to www.saga.co.uk/chat and one of our agents will be able to help.

Kind regards- Layla.

Review of Sterling Insurance


Rated 1 out of 5 stars

The poo Sterling car insurance

These son of toss have hucked me up the ass well and truly and took my money because I had there insurance for 4 days. A truly despicable car insurance? Stay away don't go with them as they truly do screw u with the insurance policys. I will never ever use this s despicable rip of car insurance company. Keeping peoples money that they can I'll afford to lose. Stay away they r absolutely appalling disgusting Company. I don't care if u have to vailadate anything I no what happened and Im letting people no it's the truths. And how u have treated a customer with extremely prejudice.

September 9, 2023
Unprompted review

Reply from Sterling Insurance

Hi Stuart,

Thank you for leaving a review. We're keen to look into your particular experience further and invite you to respond to the request for more information sent via Trustpilot so that we can validate your comments.

Thanks in advance,

The Sterling Insurance team

Review of UberEATS


Rated 1 out of 5 stars

Wow more or less the drivers that…

Wow more or less the drivers that deliver too me my food is in a right mess or stone cold horrible cold. Now I'm disgusted is my kids suffer too with the absolutely disgusting service I get from uber/Uber eats and the drivers? Particularly the last delivery driver was a stink of a attitude and he was spitting on my building and throw the umber bag on the floor. Absolutely disgusting way to deliver my takeaway for me and my kids? And Uber u gave me a £5 gift voucher on my Uber eats app? To say I'm pissed off is understatement to say the least. So I will b thinking twice now in using Uber eats?unless I get a much better companstion from them.

August 19, 2023
Unprompted review

Review of CeX/WeBuy - United Kingdom


Rated 1 out of 5 stars

CEX buying a mobile from them

Well I will not b buying of this company again. Since day one I've had nothing but issues with the Nokia G50? And there customer service is very poor as long as they get there money there fine. And the way they run there system they come out the winner not the customer cex is a rip off. As long as they make money and the share holders make money they don't care about the average customer. And if they say they do it's a lie. It's over priced and it sure doesn't benefit the customer that's for sure. In my personal opinion I will definitely think twice about buying anything from CEX in the future!

July 25, 2023
Unprompted review

Reply from CeX/WeBuy - United Kingdom

Dear Stuart,

Thank you for your review and I am sorry that you are experiencing problems with the handset.

Upon reviewing our records, I see that you reached out to us approximately 6 months ago, and my colleague sent you an email providing instructions for returns. Post that, we did not receive any further response from your end, leaving us uncertain about whether the issue was resolved or not.

If you are facing any functionality issue with the device which is covered under our warranty policy, please feel free to return it. To begin the process, either bring the product and invoice into our store or send it to our warehouse. We have detailed our returns policy here: https://bityl.co/Blr5

If you encounter any difficulty returning an item, or if you have any questions/concerns/suggestions regarding CeX orders and services, you are welcome to contact us at https://bit.ly/3HfQd24.

Regards,
Nikita

Review of ON THAT ASS


Rated 1 out of 5 stars

For me and my opinion not impressed and…

For me and my opinion not impressed and with the lack of the personal touch as a valued customer. And if I'm going to pay £10 amonth for boxer shorts they should b delivered within a time limit? But this is like another thing where u pay £12 pounds a month 4 a t-shirt? That consep may work in other countries? But for me personally no. U don't need too but boxer shorts every month? As u could have 3 pairs and then stop being a customer. But for me to keep loyal customers? U should have a way that u buy them once every 3 months or so.

April 11, 2023
Unprompted review

Reply from ON THAT ASS

Hi Stuart,
Thank you for your review and for letting us know about this!
We value customer satisfaction above all and would like to have the opportunity to look into your feedback further.
We have sent an email via Trustpilot and through this we would like to receive more information from you.
We will gladly help you further to resolve this issue as quickly as possible.
Kind regards,
Ivar | Team ON THAT ASS

Review of AIT Home Delivery UK Ltd


Rated 1 out of 5 stars

Wow I don't no who the clown's that…

Wow I don't no who the clown's that delivered my very damaged TV. I wasn't happy didn't speak hardly any English and they seemed to b in a rush. And as I had some information from the seller. The only the box should have is two slots for both men to carry the 65' TV. For a start they put that TV in a lift which isn't suitable for such a big TV. 2 only one of the delivery men had the box. And the box had a huge hole in it. Where someone taped it up. And I didn't think much of it until I put the TV on and it had been smashed/cracked on the top left hand corner. As well as the main screen was totally damaged it was definitely damaged B4 or on transit. Any way it was a total sit and it seriously needs to b investigate. These big.tvs r very fragile and can easily get damaged. Like mine was and it was a totally nightmare. And so now I'm having a replacement but it hasn't got what the old TV had? So it was that or a full refund. But from the word go nothing went right with the seller and the delivery? But someone needs to b addressed and given a serious as kicking. And if the box as any other damage to it I will refuse the TV.

February 10, 2023
Unprompted review

Reply from AIT Home Delivery UK Ltd

Thank you for your feedback. I am sorry to hear the delivery experience was not up to our usual service level. Please can you email complaints@panthergroup.co.uk with your Trustpilot review and your order number/post code, so we can identify and address your complaint.

Review of BEAM from the AA


Rated 1 out of 5 stars

The only way AA Beam will improve this…

The only way AA Beam will improve this review from me is if there communication dramatically. As I've been waiting 4 them 2 take my payment? First it was the 9th now its the 10th? Yet they still haven't taken my monthly insurance payment. So once I receive exceptional and excellent communication and service? I will amendy review.

October 10, 2022
Unprompted review

Reply from BEAM from the AA

Hi Stuart, the date we give for payment to be collected will be on or around, this means that if the date falls on a weekend or bank holiday, the payment will be collected on the next working day. Sometimes, it can take a couple of days after the weekend. If you still need any further clarification, please send a copy of this review, your policy number and address to theaa.reviewteam@theaa.com