Uswitch
Uswitch
For me there there customer is very very poor and still waiting for my £70 voucher from uswitch? When I got the sky package with a £70 pound voucher through uswitch website? There communication is been non-existent and truly pathetic towards me. And the fact I need to chase them? Proves the r very poor customer service and as a company.. and the fact u don't speak to an English person that's a human? Speaks volumes too me but that's how companies r going these days truly appalling and disgusting. And u haven't given me my vouchers that I'm entitled too.
Reply from Uswitch
Thank you for taking the time to leave your feedback, Stuart. We would like to clarify that Uswitch.com acts as a display platform for various providers to showcase their exclusive deals on our site. This means that the promotional offers come from the providers directly or through their reward provider.
We apologise for any inconvenience you may have experienced. While we rely on our provider partners for the service they provide, we uphold them to high standards and we will provide them with feedback to prevent a recurrence of such an event in the future. To resolve your particular issue we suggest, please contact us directly (customerservices@uswitch.com), so that we can investigate it further and do our best to resolve it to your satisfaction.
Thank you for your feedback, and we look forward to hearing from you soon.
Best regards,
Anna