Review of Vodafone UK


Rated 1 out of 5 stars

VODAFONE UK

Please please please what ever U do please please don't join Vodafone please. They R so so so so bad the staff R rude and swear at me and they do not know about customer service they R absolutely useless appalling and disgusting and the attitude is beyond disgusting. They like to U they say they don't but they do. I've been lied too now over 8 occasions and they still act like they do. I'm a disabled individual with 2 disabled kids? And Vodafone have left me without any broadband 4 9 days now? R they always come up with the most truly pathetic excuse. And they R never ashamed if how they R too U as a customer. I could go on and on but what's the point they R a law a beyond themselves!!!

January 19, 2024
Unprompted review

Reply from Vodafone UK

Hi Stuart,

This is not what we expect to hear and I'm sorry for your experience. We don't take this lightly and we will certainly need to investigate any occasion you have been sworn at! So we can look into this for you, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team