Customer

I've just received a mail from EO saying they're disabling all smart functionality on my car charger which means I can't even set charging times. Anyone can pull into my driveway and just charge their car and there's nothing I can do. Outrageous practice.
They could setup a small local web backend for us to change settings but would obviously rather take the lazy option and shaft their customers.

I've been a subscriber for a few years. I tried to withdraw some PLU (over 6 weeks ago) and it never arrived. I was charged €75 for the withdrawal.
They won't respond to support tickets, won't complete the withdrawal, and won't refund me. They agreed there's an issue but have gone silent on me. Avoid as your money isn't safe.

Nice to have an alternative to Amazon that ships to Ireland

No issues at all either direction. 2 lovely drivers.
1st waited while we were delayed in passport control, 2nd was right on time. Will use Mozio again.

Editing previous review. Had an issue and after a few messages it was resolved. I'd use them again.

The package was damaged. There was damage to the outside of the main packaging and also damage to the PlayStation 5 box on multiple sides inside the package. I have taken this up with Smyths.

So easy to get a price for a trade and just drop it in.

Takes about 15 minutes for the gift voucher codes to arrive but other than that slight delay all works perfectly.

The prepaid shipping for sellers is a great service.

Were good but then introduced large delivery fees.
Sorry, but why would I pay off-licence prices to order direct and then pay €6 to get it delivered???

An awful company to deal with start to finish.

Ordered a refurbished Sonos Beam with 2 year manufacturers warranty direct from Sonos.
Product arrived looking brand new but the speakers were blown, obviously returned and never even tested or repaired.

Contacted support and was given the option between paying for advanced replacement where they put a hold on my card for over 1.5 times the price I'd paid for the device so I wouldn't have to wait til they received the faulty one back.

2 days later after sending back mine I notice I've still no details on mine being shipped so I contacted them and was told they wouldn't ship until they had received my faulty one. Took some complaining then they agreed they were wrong and reshipped.

When the next unit arrived it had not cables at all, no power, no hdmi, and no optical to hdmi converter.
I got on to support again and they said they'd have to reorder them.

I noticed in a mail a while later that the wrong cables had been ordered. Wrong country plug and missing the optical to hdmi.

Got back on to chat support (there were other times I contacted them this is hillariously the shortened version), and even though I had always gone through to the same team, suddenly they weren't able to assist me because this was a sales issue. I tried to demand that they assist but I got stone walled.

I refused to just go away so I called the land line for support and got through to an agent that had already heard about my issue so I must have made an impression. She was very pleasant but hilariously implied she was an actual experienced customer rep and the others weren't. Good on you Alexandra great way to make your company sound terrible.
It appeared that the power cable ordered was actually the correct one but Sonos were using the wrong picture in their mails (more incompetence) but she agreed that my issues were all unacceptable and ordered the other missing cable.

I was asked how I felt the issue could be resolved so I said that at minimum a small refund should be offered. I had spent hours at this point and shown their refurb system to be a mess. I was given a reference number and told it would be requested but no guarantees could be given. Fair enough I guess.

That was the last I heard from them. Not even a courtesy mail to check the right cables arrived or to say they couldn't offer a refund/discount or even a voucher.

Do yourself a favour and avoid them at all costs. I have 4 Sonos items and I won't be expanding my collection thats for sure.

Got a jacket for my son. Definitely not my taste but reasonably well made at a good price with quick delivery. He's happy!!

I've always been happy with the products I've received from Kingofcotton

Worrying terms and conditions.
I paid with paypal to protect myself as it was the first time I'd heard of the site. Now they are demanding personal information after buying the game and won't send the key unless I provide them with name, address, and a copy of identification.
I refused and they refunded but I still don't see why anyone using PayPal would need to provide further information especially as they are outside of the EU and who knows what data protection regulations are applied.

I've traded lots of stuff and never had any issues

Always works well for me. Handy to get cashback.

Really quick post to Ireland.
Great to see an independent site doing a decent job of overseas sales.

Have ordered many times.
Fast shipping to Ireland and usually we'll priced games.