I've been a subscriber for a few years
I've been a subscriber for a few years. I tried to withdraw some PLU (over 6 weeks ago) and it never arrived. I was charged €75 for the withdrawal.
They won't respond to support tickets, won't complete the withdrawal, and won't refund me. They agreed there's an issue but have gone silent on me. Avoid as your money isn't safe.
Reply from Plutus.it
Hello,
We were experiencing high support volumes, and our team worked diligently to resolve each case as quickly as possible.
However, as the transition came to an end, we recognised that every customer deserved a personalised response, and we carefully addressed each inquiry.
If you still have any concerns regarding the PLU payout or unresolved matters, please don't hesitate to contact our support team here: https://support.plutus.it/hc/en-us/requests/new