The package was damaged
The package was damaged. There was damage to the outside of the main packaging and also damage to the PlayStation 5 box on multiple sides inside the package. I have taken this up with Smyths.
December 19, 2022
Reply from DPD Ireland
Good morning,
Thank you for bringing this to our attention.
We would like to look further into this. Can we ask you to send your consignment number, with any other details you have about the parcel and mark for the attention of Trustpilot, and send to Trust@dpd.ie
Please be ensured your query is noted and once a representative is available to action this, they will do so. Sincere apologies for any inconvenience caused by this.
Warm regards,
Team DPD Ireland.