I did price comparisons and found this companies prices the best-then I rang the company and yet again i found the helpfulness of the customer service extremely exceptional in resolving my order need... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
About The Electrical Counter
Written by the company
At The Electrical Counter we offer over 60,000 electrical products at lower than trade price, ready and available in stock for delivery throughout the UK.
Customers who shop online with us at The Electrical Counter can receive free delivery on their electrical products when they spend £150 or more, with a range of special offers and best-selling products available at your disposal.
The Electrical Counter is constantly adding to its innovative product ranges using industry leading brands and manufacturers to provide a huge variety. From Switches & Sockets, including the BG Nexus ranges, to Cable & Wiring and Heating & Ventilation – all of your electrical needs are available for competitive prices now.
Switches & Sockets
Indoor & Outdoor Lighting
Ventilation & Extractor Fans
Fire & Smoke Alarms
Meet The Team Behind The Electrical Counter
Written by the company

- Free Delivery On Orders Over £250
- All orders over £250(inc VAT) delivered to your door Free Of Charge.
- Friendly Helpful Advice
- Unsure of what you need to order? Call our experienced team - we are here to help.
Contact info
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, United Kingdom
- 01233 469228
- sales@electricalcounter.co.uk
- www.electricalcounter.co.uk
Replied to 64% of negative reviews
Typically replies within 24 hours
All good
Good prices compared to some other suppliers. Delivery time was reasonable. I'm happy with this company and would use them again.
Batteries as described
Batteries as described. Dispatch was slow, but arrived after 5 days.
Great service informative and quick…
Great service informative and quick delivery lovely products really pleased will use again
The advice I received prior to purchase…
The advice I received prior to purchase was spot on. The part arrived promptly and worked perfectly when I installed it.
Couldn't ask for more.
Good products at very competitive…
Good products at very competitive prices. Excellent service regards delivery.
Very good prices and excellent customer…
Very good prices and excellent customer service cheapest on line . I fact cheapest in the country . Thank you guys
These adapters are neat and very…satisfied customer
These adapters are neat and very useful.
Price was right.
Delivery was prompt.
Good service,and good value.
Great products and competitive prices
Found this supplier when I was looking…
Found this supplier when I was looking for replacement outside lights. their price couldn't be beaten and the delivery was very quick. What's not to like.
Preice is one think but Service is Essential
I did price comparisons and found this companies prices the best-then I rang the company and yet again i found the helpfulness of the customer service extremely exceptional in resolving my order needs.Delivery was prompt as stated.
Now I can see the light!!!! Bulbs all arrived in tack and in : Well Done to you all
Leading Lights
I have now placed 2 orders with this company and on each occasion they have been a pleasure to deal with. The staff on the helpline have been especially helpful when I've needed to raise a query and matters have been sorted to my complete satisfaction. I have no hesitation in recommending them.
Excellent quality and customer service…
Excellent quality and customer service thankyou
I would leave a review if I had…
I would leave a review if I had received the goods I ordered but I haven’t received them yet

Reply from The Electrical Counter
Great fast service
Great, fast service, had a query about my order and they couldn’t be more helpful
Will not hesitate to use again and would recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.