Yuccs Reviews 2,440

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars
Verified

Shoes arrived in time for a 5 day trip to Paris and Eurodisney. So light and comfortable, perfect shoe for long days standing and walking.

Rated 1 out of 5 stars

The service of this company is very disappointing. I ordered two pairs of shoes but didn’t like them, so I returned both. It’s now been three weeks, and I still haven’t received my full refund.... See more

Company replied

Rated 5 out of 5 stars

Great shoes. They are the most comfortable shoe I ever had. It’s been almost 3 years wearing them intensively, and they proved to be good quality and resistant. I just bought a third pair. I can only... See more

Rated 5 out of 5 stars
Verified

My new shoes arrived in time for my next trip. The perfect light travel companion.

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Company details

  1. Shoe Store

Written by the company

Yuccs somos una marca española de calzado consolidada como un referente en comodidad, sostenibilidad y diseño innovador. Fundada con la misión de redefinir la industria del calzado, Yuccs apuesta por la creación de zapatos ultra cómodos, elegantes y respetuosos con el medio ambiente. Nuestra filosofía en Yuccs se centra en el uso de materiales naturales y sostenibles. Nuestro producto más conocido son las zapatillas fabricadas con lana merina. Además de la lana merina, en Yuccs también usamos otros materiales sostenible como la piel de uva, el bambú y el lino para la fabricación de otros de nuestros modelos, además de las suelas hechas de caña de azúcar.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 24% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars
Verified

shoe not as advertised

the shoe had no separate tongue, despite the laces. This was not pointed out on the website, and made the shoe way to small to even get my foot in. The breathable bamboo was incredibly thing and arrived scratched in multiple places, not sure from being worn previously or scratched en route. Not worth the sale price of 60e

August 11, 2025
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Rated 5 out of 5 stars
Verified

Very comfortable shoes

Shoes arrived in time for a 5 day trip to Paris and Eurodisney. So light and comfortable, perfect shoe for long days standing and walking.

August 9, 2025
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Rated 1 out of 5 stars

The service of this company is very…


The service of this company is very disappointing. I ordered two pairs of shoes but didn’t like them, so I returned both. It’s now been three weeks, and I still haven’t received my full refund.

After sending several emails, they only refunded the amount for one pair. Despite more follow-up emails, I'm still waiting for the rest of the refund.
How is this even possible? I wonder if people in the Netherlands and Belgium will continue to buy from them?

July 8, 2025
Unprompted review
Yuccs logo

Reply from Yuccs

We sincerely apologize for the inconvenience and frustration this situation has caused you. We completely understand your disappointment, especially after having returned both pairs and not yet receiving the full refund.

Please rest assured that this does not reflect the service we aim to provide. We are currently reviewing your case internally to ensure the remaining refund is processed without further delay.

We truly value all our customers, including those in the Netherlands and Belgium, and we are committed to resolving this matter as quickly as possible. For immediate assistance, please do not hesitate to contact us directly at soporte@yuccs.com with your order details.

Thank you for your patience and for bringing this to our attention.

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Rated 1 out of 5 stars
Verified

Terrible customer service and shoes are not weatherproof

For a whole month I've waited week after wek for some showes I had ordered from the shop and then online. What was a delay became another delay. There was mo chance to talk to a person, not even the ahop keepers had a contact number to reach out to someone of the warehouse. After 4 weeks I gave up. I bought some other shoes on sale of the old season as the new ones I was waiting for never arrived. The ones I bought are the wine skin leather ones. They look nice but they are not weatherproof. If it rains the water enters from the stitches around the soles and they stain.

May 9, 2025
Yuccs logo

Reply from Yuccs

We sincerely regret the long wait and the frustration you have experienced with your order, as well as the lack of direct contact to resolve the situation. We understand how disappointing it is not to receive the expected information or service.

Regarding the leather shoes you purchased, we would like to clarify that they are waterprotect, which means they repel water and offer good protection against light moisture, but they are not completely waterproof. Therefore, in heavy rain conditions, some water may enter through the stitching around the soles.

We greatly appreciate your honesty and take your comments into account to continue improving both our logistics and communication with our customers.

We remain at your disposal to assist you with any questions or possible solutions.

Rated 5 out of 5 stars
Verified

Worth the wait!

Although I had to wait over a month for them to arrive, I love my pink Yuccs that I have bought for spring. YUCCS is my shoe brand of choice as the shoes are breathable, sturdy and long-lasting.

May 5, 2025
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Rated 5 out of 5 stars
Verified

Good product

Good product, arrived at my home on time. For another reason, I had to stop by one of the stores in Madrid, and they were competent and friendly. Thank you for everything.

March 26, 2025
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