Hobibear Reviews 111

TrustScore 1.5 out of 5

1.7

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1.7

Bad

TrustScore 1.5 out of 5

111 reviews

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Rated 1 out of 5 stars

Do not purchase from this company

Do not purchase from this company - they do not support returns which for a shoe company is crazy - I ordered two pairs to check size and fit thinking like most companies under law you can return but they delayed sending and confirming details then offered me an alternative they find returns difficult and costly - the package I followed all instructions sent tracked £20 has just been returned to me having had them confirm details with £40 fee required!!!!

October 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Fatal

I ordered a pair of shoes for my daughter from the hobibear website. They wrote me a couple of days later that that model
was sold out and asked me to pick another one. I did but they responded after a couple of days that the new model I chose wasn’t available either.
I finally asked for a refund and ordered the same model from Amazon. I pay for the next day delivery with prime so the delivery was supposed to happen the following day but it was delayed. Please don’t order this brand online. Worst experience ever.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. Shoes are poor quality and come from China so take 2 week plus to arrive.

The sizing is awful, so shoes are too small. I am told via email that returning will be too expensive as their warehouse is in Germany so why dont I "just gift the shoes to someone else?"!! Joke of a company. Avoid at all costs.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Hobibear.es es is belongs HongKong…

Hobibear.es es is belongs HongKong Cnido Indutrial Limited company,and es es is a honest company since the products are selliing,it always keep a goal: that is the cheaper price,the better product,the bivgest client.item is good for you and you have to have it!es HOT support great service!

July 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid making any purchases from this…

Avoid making any purchases from this company please🙏
Never got my refund after returning them to Germany. I had to pay the return postage. The shoes are poor quality.
Non existing customer service.
They shouldn’t be allowed to trade.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

I'm a customer for life

This was my first purchase, but definitely won't be my last. The amazing quality and comfort has made me a loyal customer. I'm already browsing for my next pair.

May 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Perfect fit!

I'm always nervous about sizing when buying shoes online, but these fit perfectly! The sizing chart is accurate and they feel like they were custom made for my feet. I am very happy with this purchase.

May 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Wish I had read other reviews…

Wish I had read other reviews here before purchasing from this company. Will learn from my mistake and also recommend others to think very carefully before purchasing from these people if not avoid altogether.

They deceitfully market their website as being UK based when in fact they are in China, hence two weeks passing between order and delivery.

Being Chinese based the sizes are erroneously smaller than stated. I ordered a UK 12 which imediately encroaches upon my feet eliminating any barefoot comfort they are meant to provide. These fit more like an 11.5 at best.

Painful experience not going to repeat.

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

'easily returnable'…

The advert states 'easily returnable' but have to to parcel up your returns, send them track and trace at your own expense to Bremen in Germany. Then inform the company when they arrive and hope they refund your original purchase is not easy!

March 24, 2025
Unprompted review
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