WeRoad Italia - Viaggi di gruppo Reviews 11,279

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the destinations offered, highlighting the unforgettable nature of their holidays. People appreciate the ethical approach of the company and the excellent value for money. The locations visited are often described as magical, and the overall organization of the trips is commended. Consumers frequently mention the positive impact of the trips, noting the creation of lasting memories and friendships. The coordinators receive high praise for their skills and ability to handle logistics. Although there are mixed opinions on the booking process, the general sentiment towards the company remains very positive, with many reviewers recommending the experience.

Based on these reviews

Rated 5 out of 5 stars

Due viaggi in uno: dalle città a contatto con la cultura locale ai paesaggi duri e spettacolari d'alta quota. (Adaptability is much required, ne verrai ripagato)

Rated 5 out of 5 stars

Great experience of course for the destination: Norway.l! I loved all of it for nature, landscape, architecture, people, beer,sauna time! I appreciate how the coordinator organised the journey with f... See more

Rated 5 out of 5 stars
Verified

I had so much fun!! Everything was week organized and we were updated constantly. Personal needs and desires were attended while group agenda was also followed. Great coordinator: Alessandro 👏🏼👏🏼

Rated 5 out of 5 stars
Verified

I have been happy for the destination chosen and the kind of travel (trekking). Real adventure which requires for a bit of adaptability. No adapt for whom is looking for amenieties and luxury accommod... See more

Rated 5 out of 5 stars

It has been an amazing experience travelling with WeRoad to Morocco. It was a well-organised trip with plenty of activities and quality hotels. Our coordinator Yaser has done an excellent job makin... See more

Rated 5 out of 5 stars
Verified

I brought home memories that I’m gonna cherish forever and friendships that I’m sure will last for years to come.

Rated 5 out of 5 stars
Verified

Weekend perfetto, coordinatrice top L hotel a Dhërmi da rivedere Per il resto super 🥳

Rated 5 out of 5 stars
Verified

Fantastico giro dei parchi. Los Angeles e Las Vegas due city incredibili. Da rifare immediatamente

Rated 5 out of 5 stars
Verified

Prima esperienza con weroad semplicemente fantastica in compagnia di persone simpatiche, allegre e posti magici!

Rated 5 out of 5 stars
Verified

Che dire, giro incredibile... Key west, Universal, NASA e Miami Beach... Gruppo fantastico, coordinatore incredibile!!! Consigliatissimo

Rated 5 out of 5 stars
Verified

The tour was outstanding, with a highly skilled coordinator and an exceptional guide who made the experience truly memorable.

Rated 5 out of 5 stars
Verified

The trip to Patagonia was really amazing, beyond my expectations! Everything was coordinated perfectly!

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Company details

  1. Tour Operator
  2. Travel Agency

About WeRoad Italia - Viaggi di gruppo

Written by the company

WeRoad - La community adventure travel più grande d'Europa che crea connessioni tra persone, culture e storie.

Organizziamo viaggi di gruppo on the road in 125 destinazioni nel mondo. Partiamo tutto l'anno in gruppi di massimo 15 persone, omogenei per età e mood di viaggio, accompagnati da un Coordinatore.

Finora hanno viaggiato con noi più di 200.000 WeRoaders italiani, spagnoli, inglesi, francesi e tedeschi e la nostra community conta più di 3.000 Travel Coordinators nelle 5 country e più di 200 Team members sparsi tra 5 hub europei, tra Londra, Madrid, Milano, Parigi e Berlino.

Vuoi conoscere altri viaggiatori?

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Parti con WeRoad per un vero viaggio avventura

Written by the company

È il momento di scoprire nuove destinazioni!
Esplora il mondo, conosci nuovi amici e scopri culture lontane. La cosa bella è che noi partiamo tutto l'anno, quindi troverai le destinazioni giuste per l'estate, per Capodanno e anche per tutte le altre stagioni. Adesso non ti rimane che sceglierle su www.weroad.it

Scopri gli sconti last minute!

Risparmia sul tuo prossimo viaggio

Risparmia sul tuo prossimo viaggio
Sul nostro sito trovi tutte le nostre partenze dell'ultimo secondo con un succulento sconto, perfette per chi è pronto a buttarsi a capofitto in una nuova avventura, con un piccolo vantaggio.

Quindi parti all'avventura, e WeRoad pensa al resto - in realtà pensiamo anche ad alleggerire il costo del volo: nella tua area riservata dopo la prenotazione troverai tanti sconti!

Scopri tutte le nostre offerte last minute!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

I have been happy for the destination…

I have been happy for the destination chosen and the kind of travel (trekking). Real adventure which requires for a bit of adaptability. No adapt for whom is looking for amenieties and luxury accommodations :)

August 20, 2025
Rated 1 out of 5 stars

Avoid at all costs.

Avoid at all costs.

I'd give zero stars it was an option.
I went away to South Africa for 13 days.
The worst days of my life, I felt like going back home every other day,
The overall experience was completely ruined by the rude and unorganized group leader who turned my holiday into a complete nightmare.
Mouldy hotel rooms
Uncommunicated changes in the programme
Missed activities
The only positive was my my fellow participants.
Never, ever again.
It's a scam.
Also their reply below is not consistent with what happened during the trip. All the group had issues with the non existent logistics.
Please do not let them steal your money!
When you pay 2000£ for a trip and they think that mould in even 1 hotel is acceptable and the team leader tells you to fxxk off in your face because for his mistake you did not have keys that opened the lodge and were left on a street alone at 1am in the morning…..

April 25, 2025
Unprompted review
WeRoad Italia - Viaggi di gruppo logo

Reply from WeRoad Italia - Viaggi di gruppo

Hi Bea, thank you for sharing your feedback, even though it’s a negative one.

We’re truly sorry to see you’ve left this review while you were already in contact with our Customer Care team, who has actively worked to address the concerns you raised.

We regret that the service provided by the group leader didn’t meet your expectations. However, after carefully reviewing the post-trip surveys from all participants, we didn’t find recurring issues or reports of major dissatisfaction.

Based on our internal checks and feedback from others in the group, the itinerary was followed as outlined on the website. All activities were completed, though we acknowledge that some adjustments to the schedule were made along the way. It seems the communication around these changes may not have been clear enough, and we have already asked the coordinator to be clearer next time.

Regarding the accommodations, we also followed up on. From what we can verify, it appears the presence of mould was limited to a small, isolated spot in only one of the structures and not a widespread issue.

Should you wish to discuss this further, our Customer Care team is still available for a direct and open conversation.

The WeRoad Team

Rated 5 out of 5 stars
Verified

Florida360

Che dire, giro incredibile...
Key west, Universal, NASA e Miami Beach...
Gruppo fantastico, coordinatore incredibile!!! Consigliatissimo

May 9, 2025
Rated 5 out of 5 stars
Verified

I had so much fun! Recommended

I had so much fun!! Everything was week organized and we were updated constantly. Personal needs and desires were attended while group agenda was also followed. Great coordinator: Alessandro 👏🏼👏🏼

May 10, 2025
Rated 5 out of 5 stars

It has been an amazing experience…

It has been an amazing experience travelling with WeRoad to Morocco. It was a well-organised trip with plenty of activities and quality hotels.
Our coordinator Yaser has done an excellent job making the trip easy and arranging all tours and transport services. He is a well-experienced professional and reliable.
Yaser deserves not 5 stars but 10.

April 19, 2025
Unprompted review
Rated 2 out of 5 stars

Bad coordinator and organization

I went last week to Mauritius and overall the trip was bad organized and quite disappointing. First of all due to the bad attitude of the coordinator who not only wasn’t good in the organization but also was not able to create a group spirit. She simply didn’t care about anything and didn’t showcase any ability to deal with problems that arise during the trip. Beside that, we slept in very dirty residences with ants and cockroaches and no breakfast included despite the quite high price of the package. Lastly the itinerary was not effective as it included a minimum of 3/4 hours of driving each day! We slept on the north of the island but then every day we were traveling in south?!
I feel the itinerary didn’t left any time or opportunity to enjoy the moment or experience the place as every time we were under pressure that we were late for the other planned activities. For solo travelers with a deep need of discovery and adventure, I do not think this is the right option. If you are looking for the ‘serendipity’ in your trips, do something else.

November 9, 2024
Unprompted review
WeRoad Italia - Viaggi di gruppo logo

Reply from WeRoad Italia - Viaggi di gruppo

Ciao Donatella, grazie per aver condiviso il tuo feedback dettagliato.
Ci spiace molto che alcuni aspetti del viaggio alle Mauritius non abbiano soddisfatto le tue aspettative.
I nostri coordinatori sono formati per facilitare l’organizzazione e la coesione, e prendiamo seriamente segnalazioni come la tua per migliorare continuamente le esperienze che offriamo.
Il nostro customer care sta facendo tutte le verifiche del caso per dare seguito al contatto che avete già avuto. Ci auguriamo di poterti rivedere presto in un altro viaggio WeRoad!
Il Team di WeRoad

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