Stograntour Reviews 760

The trip was unforgettable, not only because of the landscapes we saw but also for the way we traveled — self-drive and sleeping in tents. Personally, it was a journey that left a deep impression on me. Claudio, our guide, was impeccable both professionally and personally. I highly recommend him.

It’s absolutely impossible to have zero, 1-, 2-, or even 3-star reviews on Trustpilot. Something’s off.
I can say this because I’ve travelled with SGT twice now, and both times, things went wrong one way or another.

I can’t say much about the first trip because it was a while ago and I don’t remember all the details, but this last one in South Africa was badly planned and poorly managed.

I’d signed up and paid for the extra activities almost 8 months before departure, only to be told right before leaving that I couldn’t do the night safari or sleep in a tent because everything was fully booked. The third extra activity was cancelled too, simply because I was the only one who signed up.
It was only after I sent a pretty angry email that they finally said they’d “try” to get me on both activities. Just unacceptable proactivity for a trip that costs over 3k.

And then there’s the rooming situation. I was made to share with the male coordinator for the entire trip, even sharing a double bed one night, just because the only other two participants were a couple. Nobody even discussed it with me; it was simply assumed I’d be fine with it. I’m in a relationship myself, and thankfully, my partner isn’t jealous, but it still made both of us uncomfortable, to say the least.

Once there, the entire pace of the trip revolved around the couple’s needs and schedule, apparently being solo and not loud enough meant I had no say.
For example, we arrived at Kruger (the main highlight of the trip) at least an hour and a half late because the couple wanted to buy gifts for their friends.
I would’ve been fine with that if it had been discussed and agreed on by everyone, but it wasn’t. Ironically, that same morning, the coordinator told us to “hurry up” so we’d have more time in the park before it closed at 6pm.
This wasn’t a one-off. Similar disorganization happened over and over again throughout the trip.

I’m 100% disappointed with how everything was handled. For the price they charge, it’s just not worth it.

All around Iceland tour, overall very cool experience and amazing places. General organization could have been better:

- had issues with flights booked
- it would have been nice having 2 or 3 choices for places to have dinner in (avoid fast food, since we have been eating sandwitches for the whole journey)
- issues with some staying solutions.

The organization, the precision in the information and the care in managing all the kind of situation.

Amazing tour, a once in a lifetime experience, the Safari Tour in Namibia with pick up trucks and tents has Been the best experience of my life, looking for Lions , Leopards, Elefants, and The biggeet dunes on earth!! The Guide, Cristina has Been incredibile, spot on! The time has Been manager perfectly and the drive was safe and exciting!!

Our foreman Andrea did great job.
He knows Namibia very well, travel with him Has been funny and safe.

The highlight was definitely a guide who knew how to manage the group perfectly, and who, in addition to being a "guide," was also part of us. The group was fantastic, with everyone very engaged and close-knit. The places and landscapes were incredible.

What an unforgettable adventure! South Africa was stunning, and StoGranTour did a great job organizing everything — from safaris to city tours, every day was packed with incredible experiences. Sure, there were a few small hiccups along the way (as with any big trip), but thanks to the team’s professionalism and especially Federica’s calm and positive attitude, everything turned out great.

One of the best parts? The people. Our group was incredible — full of fun, kind, and open-minded travelers. In just 12 days, real friendships were born, and sharing this journey together made it even more special. Highly recommended!

I really appreciated trip’s road map, except for overlapping activities like the visit of Sacred Valley and the trekking to Humantay: I wish I could have done both.
The guide, Silvia, was great!