I found what II was looking for on the website and at a good price. The package came via FedEx which is always a problem in our area for some reason. They are always delayed and often are delayed seve... See more
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Tennis Express - Rackets, Shoes, Apparel, Tennis Bags, Backpacks, String, Balls, Racquets from Babolat, Wilson, Prince, Nike, Adidas, Head, Reebok, Dunlop.
Contact info
10770 Westheimer Rd, 77042, Houston, United States
- 7134354800
- cs@tennisexpress.com
- www.tennisexpress.com
Hasn’t replied to negative reviews
I haven’t received my tennis balls
I haven’t received my tennis balls
Great products, fast service and accept PayPal
Really like to buy at Tennis Express and pay with PayPal, I can use Pay In 4 or Venmo, and it's really easy.
Fast and complete service and shipping
GREAT SHOE
GREAT SHOE, GREAT PRICE. They had the shoe in my size and then there was a 20% additional discount!
Shoe size incorrect
The shoes I ordered does not seem to be sized correctly. I always order a size larger than my actual size for comfort and to wear multiple socks if needed. The shoes I received seem to be a size smaller than my normal meaning, two sizes smaller than I ordered. Customer SVC said it's a final sales so I can't return or exchange. I thought they were just on sale. Maybe the size issue is why it was a final sale. Thoroughly disappointed.
HEAD tennis Bag
arrived on time well packed and exactly as described !!
Quickly shipped and exactly what I…
Quickly shipped and exactly what I ordered.
Quick shipping and amazing service
Quick shipping and amazing service. I had some handling damage but Tennis Express did their best to accommodate the situation. Much appreciated!
I got my items extremely quickly
I got my items extremely quickly, earlier than expected!
The order was incomplete
The order was incomplete. I ordered 4 items and only received 2.
I waited a week to see if the rest of the order would come in a separate package. It did not.
Disappointed.
Delivery of my shoes was prompt and the…
Delivery of my shoes was prompt and the item was well packaged. A return label was provided which unfortunately I have had to use. The shoes were too small. I am now waiting for my refund to be processed. Hopefully, that will go as smoothly as ordering and returning has been.
Ordering from the site it’s easy and so…
Ordering from the site it’s easy and so much selection.
You guys came highly recommended
You guys came highly recommended. Didn’t have shoes I initially wanted but so happy with what I chose. Price and fit!
Thanks
Excellent price and nice looking attire.
Accurate item descriptions and fast…
Accurate item descriptions and fast shipping
Purchased size 13 and they are too…
Purchased size 13 and they are too short. Since I wore them, I’m not returning. Will likely dicard.
String smells very bad
LOVE my new Nike tennis shoes!!
LOVE my new Nike tennis shoes!!! Perfect fit, true to size, and the colors are great! Ordering online was easy, affordable and quick! Thank you!
Paid for, Out of Stock, Substitution Not As It Should Be
I’ve ordered an item, I got a confirmation email and the order was paid for. A few days later I get an email saying that my item, tennis shorts, is suddenly out of stock and that I can substitute the item for any tennis shorts that are listed as in stock, however, I’d need to pay any price difference for the substitution. Not only should this store’s website be updated IN REAL TIME so that customers are not able to order and pay for items that are indeed not avaliable (out of stock), the customer should also be able to substitute for an item from the same category at the price originally paid, so that the mistake is owned up for by the store - that’s what I understand as proper customer service!
Stay AWAY Customer service is aweful
I sent four separate emails to Customer Service and New Orders for support, but nobody responded. It's unbelievable. I purchase something and then receive no response. Let's see how you handle this rating. I have made a purchase and expect a response and satisfactory resolution. I will be closely monitoring how you handle this situation when giving my rating.
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