Spotify Reviews 4,945

I think the algorithms don't work , when I started Spotify the play lists were good music I liked and different genre of music put in separate play lists but now it's just any old crap throw together... See more

I signed up for a 3 month free trial. I found an audio book that I wanted to listen to. 1/2 way through the book they said my reading time had run out. I had two choices…either pay $12.99 to upgrade o... See more

What you make more happy? Enjoy the service for free with annoying commercials or Pay a Monthly fee and no commercials? Whatever you choose, what is very bad from Spotify, is that if you do not can... See more

Sure I use Spotify, but god it's horrible now. Ads are always longer than they need to be, I can't pick what song I want when I want, it's just unpleasnt. They say they try and make Spotify the best i... See more

Spotify, your algorithms are a joke. I’m an artist with 245 monthly listeners, uploading real music, never paid for promotion, never pushed into playlists—and yet my tracks are deleted because of 's... See more

I've just spent 4 hours 35 minutes trying to update my credit card details on Spotify. It has proved so difficult I consulted A.I. After endless loops of advice I am unable to place a new card ont... See more

Tried to set up an account but when I entered my date of birth I was informed that I 'didn't meet Spotify's age requirement'. At 61 years old? Oh well, luckily I still have my gramophone and rad... See more

They allowed my 13yr old son to sign up for a free subscription. Didn’t tell him they would email when started taking payments. He lost access to the account but they kept taking payments. Refused a r... See more

I host a podcast on Spotify that I wanted to delete because they recently invested in a military startup. There is no option for you to delete your podcast and the support team of Spotify for Creators... See more

if i could give spotify 0 i would. its impossible to simply delete a track you are listening to so i end up listening to the same thing i never want to hear again. plus i can only listen to an audio... See more

Spotify is a black hole. When you subscribe you can’t change your mind, even though you cancel your subscription, follow rules rightly, they keep take/steal your money, and they don’t being reachable... See more

Spotify’s price hike feels like a betrayal to loyal users. While the platform offers great value with its massive library, the increase seems unjustifiable. As streaming prices climb, it leaves you wo... See more

I should have used amazon prime which comes with free music. bad customer service, basically was threatened that Maria form Spotify would end the chat with me because I was using a bad tone and made... See more

Spotify support is the worst. AI like response, multiple different agents, nobody checks previous messages in the stream. You have to explain your problem multiple times and most of the advisors repea... See more

So, yeah. The latest update was what I thought would be the nicest thing they had ever offered to phone users, that was until this little “songs play in a random order” banner popped up. This is lowke... See more

I've had to uninstall spotify from my phone. I have audio files stored on my phone, recordings of CDs which I've bought in the past, and Spotify won't let me access them because I don't have Premium.... See more

"Enjoy the next 30mins add free" = one song then 3 adds!! After a two x 1.5 hr conversations with tech support including comprehensive screen grabs, their response was 'ill pass this to the devel... See more

If I could my rate it is -1 especially after I left Spotify account! I'm not even able to download the songs that I paid to listen years after years. Also if you try to listen some music Spotify will... See more

No exaggeration. Worst customer service I have ever had. They will cut you off and close the conversation like that. I will likely cut off my Spotify premium account. I can't picture dealing with a co... See more

I am unfortunately leaving Spotify after 15 yrs. My decision comes from the choice of owner to invest in military AI drones. I will not support this. Period.It has nothing to do with love of music an... See more

If I could give a 0 I would. I have used Spotify for many years and only changed for a short while when I had a free trial with another streaming provider. I returned 15 months ago. Now I have... See more

I’ve been experiencing the exact same ad appearing every time on my account for 5 whole months now. It’s genuinely horrible and about 2 months ago I started contacting Spotify support asking for them... See more

I was notified in 2023 that my email was changed and received a Spotify email, i responded that it was wrong, since then they charged me € 19.99 for premium and any attempt to ask them to stop remains... See more

Ruthless company that shows no mercy when forgetting to cancel the free subscription after 2 months. It said you can only get a refund after 14 days and that is from the start of the FREE subscription... See more

What a pile of something unpleasant. I can't load my library. No explanation as to why. Just stays on the loading wheel of doom. Trying to complain to Spotify and they send a code so that I can... See more

Spotify wouldn't allow you to use the family plan when you are travelling, and even typing in your home address still does not work. Customer service is a robot, won't even answer or understand your q... See more

Pranjali R, Sravanthi, and Jabin B, are the worst customer support. They never helped. They never acknowledge my request, and all they want to feel for themselves is being uncomfortable because of my... See more

My account has been locked due to supposed fraudulent activity. I contacted Spotify using the online chat function. They then told me there was no way for my account to be recovered, yet they... See more

Customer service is hard to deal with & they made changes to my 5 year family plan I have had and removed my wife and children from my FAMILY plan and won’t reimburse or cancel my family plan that the... See more

I honestly find Spotify working well on my device though when I choose to dislike the adverts it's says it will change the adverts I see but I see the same. And I get 2 adverts every 3 songs or show.... See more

I encountered issues while trying to claim the 1-month free trial with my payment method. It kept prompting me to use a different card, stating that this one wasn’t valid, along with multiple other er... See more

DO NOT USE SPOTIFY DESKTOP OR MOBILE!!! I haven't had an enjoyable, antipicated experience with spotify's service in nearly a years time. You, yes you, will ALWAYS lag severely (NO, its not your inter... See more

CD Baby pulled my debut EP from Spotify after detecting "irregular" streaming in 1 of the 4 songs on the EP. Someone (not me!) had placed one of my songs on a playlist that had bots streaming it. Inst... See more

What did you done with songs?im using spotify from 2017 and all time was paying for it unsubscribing my monthly plan for ever.idiots....

I wanted to make a complaint but Spotify customer service didn't want to take a complaint and try to fix the problem, they tust kept on saying " go to the forum and give your thoughts " I didn't want... See more

Fade in-out doesn't work as expected or sometimes doesn't work at all.

Absolute rubbish i was a premium subscriber until i could not justify the monthly fee for a service now littered with stupid podcasts and unbearable audio books cancelled my subscription after 9 years... See more

Very disappointed with Spotify lately. The app keeps crashing and sometimes doesn’t even load songs properly. Too many ads on the free version, and even with Premium I’ve had songs skip or stop for... See more

Daily mixes never changes at all! There is NO new music at all; just the same music over and over and over again; no way to discover new music only the ones pushed by spotify. When you lis... See more

Spotify likes to add songs to YOUR playlist! Too much money. Can't download music to your device. Many songs are not the original. I have a free PREMIUM membership for 3 months with Microsoft r... See more

I closed my account but they didn’t ask my feedback or the reason behind closing it so here it is. You don’t care about artists and I wish for Spotify to loose all the customers and artists. The... See more

First, it has horrible conditions for the artists. Second, our money is used to finance militar drones. They could have used our money to create a better world. Farewell Spotify. Just deleted my accou... See more

I was actually quite satisfied, but now I needed to extend my student status and had to use something called SheerID to do so. They were unable to recognise my student ID, my enrolment certif... See more

well what used to be so good, simple and easy is just one trashy mess now. Nothing is straightforward. They are more interested in making it jazzy, glitzy and dumb. Nothing user friendly about it. I... See more

why make a big deal of a new feature and roll it out SO SLOWLY the feature is DJ mode does Spotify know nothing about managing users' EXPECTATIONS here is my chat exchange today:... See more

I’m sorry but why can’t you choose what song to play on your playlists anymore? You have to get premium to do so? Spotify is a scam. The evidence is overwhelming. On my laptop, you have to press the p... See more