LC

LC

United Kingdom

Reviews

Review of Spotify


Rated 1 out of 5 stars

Spotify is such a awful music platform, especially in terms of customer service

Spotify wouldn't allow you to use the family plan when you are travelling, and even typing in your home address still does not work. Customer service is a robot, won't even answer or understand your question. Until you request a real person advisor, but they cannot do anything, and disappear during the chats from time to time. Interesting. Recommend other music platforms.

September 3, 2025
Unprompted review

Review of ZZPS Limited


Rated 1 out of 5 stars

I’ve just received a letter regarding overdue parking

I’ve just received a letter regarding an overdue parking fine, nearly three months after the alleged misparking incident. The letter was sent to an old address that I no longer reside at. I’ve already updated my address with the DVLA and my car insurance provider, so I hadn’t received any previous notices about this fine until now.

As soon as I got the letter, I replied to the provided email address, but only received an automated response. It’s been two weeks since then with no further communication. I’ve also tried calling the hotline, but it’s constantly jammed and I haven’t been able to get through.

- Updated review below

- ZZPS reference number (149261737)
- There is no 10-digit reference number which I can appeal officially.
- got a reply from your team about three weeks ago, I replied then disappeared again.

July 15, 2025
Unprompted review

Reply from ZZPS Limited

Hello LC,

Thank you for reaching out to us.

We're having trouble locating your account with the minimal information you have provided; could you please update your review to include your 9-digit ZZPS reference number so that we can review this further?

We look forward to hearing from you.

Many thanks,
ZZPS Limited

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UPDATE TO RESPONSE

Thank you for providing a reference number which has allowed us to locate an account.

Due to the minimal information we have relating to your identity, we would not be able to discuss anything relating to the account via this platform. Please contact our Customer Services Department on 01932 918916, quoting your reference number. and a member of the team will be able to assist.

Many thanks,
ZZPS Limited