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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction across multiple areas. The main issues relate to the quality of products, with consumers reporting that items often do not match the online depictions and feature blurred images or poor printing. Furthermore, people are unhappy about order fulfillment, mentioning discrepancies in size and receiving incorrect items. Consumers also report negative experiences with customer service, stating that their issues are not adequately resolved. In addition, a number of reviewers express concerns about the delivery service, citing slow delivery times and high shipping costs. Overall, people express frustration with the business's products, customer support and delivery.

Based on these reviews

Rated 1 out of 5 stars

I ordered a coffee mug with a printed design. It arrived in a cardboard box and I could hear broken glass rattling around inside as soon as I picked it up. Sure enough, I opened the package and found... See more

Rated 1 out of 5 stars

They shipped a mug to me without a box that I was giving as a gift. When I emailed them about that, they said they "didn't offer gift wrapping," which was a deliberate misunderstanding of my question.... See more

Rated 1 out of 5 stars

I’ve been selling on Society6 for a while, and it’s sad to see how the platform has changed. They keep calling it an artist community, but lately it feels more like a mini Amazon — driven by algori... See more

Rated 1 out of 5 stars

I ordered an item and tried returning it, but continuously kept receiving an automatic reply saying someone would contact me in 48 hours but never did. DON'T ORDER FROM THIS COMPANY. I really wanted t... See more

Rated 2 out of 5 stars

Customer service does not help or try to help after an order is placed. Cynthia is dismissive & never got back to answer my questions and just shipped the order. As pretty as some of the items are onc... See more

Rated 1 out of 5 stars

BEWARE! FRAUDULENT COMPANY. 1st order: Arrived damaged — no refund given. Reorders: Tried over 20 times, kept getting auto-cancelled and refunded at worse exchange rates without awareness that eac... See more

Rated 1 out of 5 stars

With so-called website upgrade, they have lost my complete purchase history (over many years). They have promised for over a year that all info will be restored soon... they lie. Heaps of great artist... See more

Rated 1 out of 5 stars

Wish I could award negative stars because that's how badly I feel about Society6. I spent hundreds of hours uploading to their site, only to have all but 10 images removed because of their new artist... See more

Rated 1 out of 5 stars

Mediocre-to-poor print quality of the numerous overpriced items, but just about ok for expendables like wrapping paper. However now for whatever reason they've overhauled their website so that all fa... See more

Rated 1 out of 5 stars

I ordered two table runners, both were William Morris inspired patterns for a total cost of about $110 delivered. The printing of the patterns is very poor quality, not crisp, colors are blurred. The... See more

Rated 1 out of 5 stars

As an artist I've been selling art on society6 for a couple of years but as soon as they started charging monthly fee from Artists, sales stoped. Many customers/buyers reached me via email complaining... See more

Rated 1 out of 5 stars

Used to love being an artist on Society6 because it felt like they genuinely gave a damn about promoting new works. Now its all about a certain ideology. Now its all about promoting trashy designs... See more

Rated 1 out of 5 stars

Terrible service and quality. I have been buying from multiple print on demand and artist-supporting places, loved finding amazing new, unique finds...but Society6is probably the worst. Bad costumer s... See more

Rated 1 out of 5 stars

Sent me a tapestry with the wrong dimensions and refused to refund me. There 1-inch size difference and they said it's normal: "Our tapestries are 34" x 40" for vertical tapestries and 40"... See more

Rated 1 out of 5 stars

They are now booting any artist that doesnt make them enough money to stay around. After their horrible website finally got an upgrade to actually load within an hour, they are saying we only want the... See more

Rated 1 out of 5 stars

I order a shower curtain. It came and the print was blurry like a bad copy. Looks nothing like the photo and terrible quality for the price. To add insult, I have to pay $7.95 just to return this turd... See more

Rated 1 out of 5 stars

SocietySux are greedy bastards. It's so unethical the way they have treated artists. We put so much time and effort into the platform. We made them what they are and now they just dispose of us like d... See more

Rated 2 out of 5 stars

I ordered 2 items. Both looked fine but one of them is not the advertised size. Instead of 8x10, it's 8 1/8 x 9 11/16 and doesn't fit in a normal frame. I contacted them and they responded quickly... See more

Rated 1 out of 5 stars

I ordered a framed Klimt print for a gift. It was absolutely horrible. The print was of very poor quality, blurred lines, colors awful. The print was in the frame, sort of. The frame was bent and the... See more

Rated 1 out of 5 stars

Do not do business with this company! I tried to contact customer service to cancel my order. I tried “live chat”, I answered the their many questions & then they ended the chat. This happened 4 times... See more

Rated 1 out of 5 stars

I ordered glitter and sequin pillows, and received cotton spotted pillows. Attempts to reach customer service go unanswered. Attempts to reach the artist directly go unanswered. The products are... See more

Rated 1 out of 5 stars

They are so incompetent. It takes close to 2 weeks to get something you order. Shipping is expensive and I ordered two posters. They were both super thin and just crap you could print from a computer.... See more

Rated 1 out of 5 stars

Wrong item. Wrong shape and size. Wrong pattern. Just wrong. No customer support. I already know this company will not do right by its customers. Now I have to return this huge dog bed that I never or... See more

Rated 2 out of 5 stars

I purchased a floor pillow from them and was dissatisfied with how the product appears in person as opposed to online. Sadly the colours were way more bright and different shades compared to the nice... See more

Rated 1 out of 5 stars

One order, ordered qty 3 and paid for that, only recieved ONE, tracking says "delivered". Second order same day, said shipped 5 days ago, yet still no tracking available. NO HUMAN CONTACT to call, jus... See more

Rated 1 out of 5 stars

Society 6 sells garbage. I received a cutting board made of poisonous plywood, which isn't suitable for foo prep or cleaning. The art print on it ran off the side, so it was illegible. I received a ph... See more

Rated 1 out of 5 stars

Buyers BEWARE! I bought curtains from this company. When they arrived, they were very cheap looking like they were printed on a machine at a carnival. They do not pay for return shipping (their websit... See more

Rated 2 out of 5 stars

Ordered a framed print for a birthday gift. Whilst delivery was swift, the quality of the frame is poor and I'm disappointed that I've received a sawtooth hanger, having selected a wire hanger. I won'... See more

Rated 1 out of 5 stars

Very disappointed twice!! Both times the picture was 100 times better then the actual item! One was a very expensive shower curtain which I never got my money back on and just today I ordered a smal... See more

Rated 2 out of 5 stars

Disappointed Canadian customer. I hate when companies use DHL because there is always customs to pay. This is a print and ship as you go company, why can't they come to Canada? I was happy to buy som... See more

Rated 1 out of 5 stars

I ordered pink metallic glitter curtains for my daughter, what I received looked like a horrible replica straight off a chinese website. There was no glitter, no ombre or metallic. They are the uglies... See more

Rated 2 out of 5 stars

I ordered a poster, and it arrived a couple of weeks later. The image is beautiful, but the quality of the paper is sub-par. It is as thin as a glossy magazine page! Despite carefully pressing it unde... See more

Rated 1 out of 5 stars

Stay away, i got excited by designs after hundreds of hours i picked 30 tshirts, it was received alright...but The quality of the print was atrocious, nothing like the pictures or the art, and most... See more

Company replied

Rated 1 out of 5 stars

I purchased four items from Society6 recently including three prints and one shower curtain. Three of the four items had poorly printed images. The shower curtain appeared to have smeared ink on it... See more

Rated 1 out of 5 stars

Ordered leggings that were advertised to be purple they came in the mail and look blue. Paid 34 dollars for these and they are absolutely hideous. They look NOTHING like the picture online. I would ne... See more

Rated 3 out of 5 stars

The business model is really imaginative and cool, and I love the prints that they sell on the site. I would rate Society6 higher, but the quality of the mounting and frames is poor. Purchase the prin... See more

Rated 2 out of 5 stars

I think Society6 is great...art items at affordable prices. But, the legging material is so tight that putting them on is very difficult. Thus making clothing that is meant for comfort uncomfortable... See more

Rated 3 out of 5 stars

Have been selling on S6 for 4 years and have done pretty well, however their payout structure is really bad. Someone buys your item and you have to wait 30 days for that sale to clear, and when it doe... See more

Rated 3 out of 5 stars

My first order from Society6 turned out great (a mug and a pouch). Based on that I'd give them a 5 star review. Unfortunately, my next order was absolutely unacceptable as far as quality goes. Not wor... See more

Rated 1 out of 5 stars

This outfit is pathetic. One one order it failed to include my message with the gift sent directly to the party. On a second order, not one, not two, not three, but four attempts to resolve a... See more

Rated 1 out of 5 stars

I rate a company on honesty in representation, quality of goods as well as prompt delivery. The site touts the work as “art” but the only art I’ve is is that of the con artist. The delay in shippi... See more

Rated 1 out of 5 stars

These people are total frauds. They half deliver your order then dissapear. No refund. They reply once, say they're sorry then working on it then disappear. I'm challenging the charge with my credit c... See more

Rated 1 out of 5 stars

As a former S6 artist I can say that they treat the people who actually make them money terribly. They’ve been hacking away at artist royalties over the years, charging artists fees, even though the... See more

Rated 1 out of 5 stars

I purchased a number of items from Society6 over the last few years: coasters, pillows, and coffee mugs. Of the seven mugs purchased, three of them lost their handles, 2 of them in less a year. Wh... See more

Rated 2 out of 5 stars

There has been a huge quality drop in the recent years. Got black-out curtains around 3 years ago and they were smooth and well printed. The ones we got this year were a tough, terrible fabric and... See more

Rated 1 out of 5 stars

Ghost company. Can't even unsubscribe from spamming email marketing nor delete my personal details from account. Surely this is illegal nowadays. I have written 3 emails to no avail.

Rated 1 out of 5 stars

Started out as a great company for artist and customers. Has become a massive scam that is going bankrupt. Not paying artist, lower quality projects. Kicking artist off the platform. They also ha... See more

Rated 1 out of 5 stars

Absolute trash. Have sold on society6 for years and was just removed from their platform as a seller (along with thousands of others.) So disappointing after using this for years as a platform to se... See more

Rated 3 out of 5 stars

Huge variety, great items advertised but quality assurance is lacking. Twice already, I've received items that are subpar, where the image was blurry (1st time) and the image was extremely washed out... See more

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Company details

  1. Printed Clothing Store
  2. Clothing Store
  3. Furniture Store
  4. Interior Designer

Information provided by various external sources

Society6 is where artists connect with unique opportunities, and sell their work as a variety of products.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Now it's official

Now it's official, they have decided to filter down even more now since I'm not making them as much money as I used to (no fault of my own or other artists). I have been selling my art on the platform since 2015. Today they removed my artist shop. Society6 lacks ethical or moral standards. We all deserve better!

October 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Pillow covers were undersized

Pillow covers were undersized. Inserts were correct. What a mismatch. Even though they were sold as a set. And no way to get a response. Seems like a scam.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

They shipped a mug to me without a box that I was giving as a gift. When I emailed them about that, they said they "didn't offer gift wrapping," which was a deliberate misunderstanding of my question. I've never ordered a mug from anywhere that didn't come in a box. The 2nd mug was for me, and when it was about a year old, the handle simply fell off. I picked it up and it fell off. I couldn't get a replacement from them or a refund because they only do that within 30 days.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Careless shipping (broken items) and useless customer service

I ordered a coffee mug with a printed design. It arrived in a cardboard box and I could hear broken glass rattling around inside as soon as I picked it up. Sure enough, I opened the package and found they didn't even pack the mug in any kind of protective wrapping at all, not even paper or bubble wrap, just a plastic topper on both ends that did nothing. I received a coffee mug broken into dozens of pieces. Then, their website doesn't even let you upload pictures or submit a request. The offer is a 'return" where they deduct 7.95 from the total refund amount. Ludicrous. Very shady operating if they are going to ship breakable products with zero chance of them arriving in one piece. Do not waste your money or time.

October 16, 2025
Unprompted review
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Rated 2 out of 5 stars

Customer service does not help or try…

Customer service does not help or try to help after an order is placed. Cynthia is dismissive & never got back to answer my questions and just shipped the order. As pretty as some of the items are once customer service brushes me off abd now makes me have to return to reorder the same product left me with a bad taste. It is a real pain and time consuming for something that coukd easily been resolved. If the customer service continues like this I don't see this company success continuing. Etsy baby

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible in every way

I ordered a framed Klimt print for a gift. It was absolutely horrible. The print was of very poor quality, blurred lines, colors awful. The print was in the frame, sort of. The frame was bent and the print was half in, half out. Never again! I had ordered it 6 months in advance and made the mistake of not opening the box immediately.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Artists Deserve Better

I’ve been selling on Society6 for a while, and it’s sad to see how the platform has changed. They keep calling it an artist community, but lately it feels more like a mini Amazon — driven by algorithms, not art.
Commissions are already low, and now they’re removing artists with “low engagement,” even though visibility has become nearly impossible.
Instead of supporting creativity, they’re cutting off the very people who made this platform what it was.
Society6 used to be about art — now it’s just about profit.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

I order a shower curtain

I order a shower curtain. It came and the print was blurry like a bad copy. Looks nothing like the photo and terrible quality for the price. To add insult, I have to pay $7.95 just to return this turd. I feel scammed and deceived. So disappointed, please do NOT order from this company.

September 27, 2025
Unprompted review
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Rated 1 out of 5 stars

DON'T ORDER - can't return purchased items

I ordered an item and tried returning it, but continuously kept receiving an automatic reply saying someone would contact me in 48 hours but never did. DON'T ORDER FROM THIS COMPANY. I really wanted to support artists but this isn't the way to do that. I called and every extension has the same message saying to send an email and then hangs up. Very disappointed. The item I ordered was expensive. I will now chase the payment through my credit card.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

They are so incompetent

They are so incompetent. It takes close to 2 weeks to get something you order. Shipping is expensive and I ordered two posters. They were both super thin and just crap you could print from a computer. Do not deal with them. And there is no customer service you can call. Send an email and hope for a response.

August 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Buyer Beward! They take your money, then silence!

I ordered glitter and sequin pillows, and received cotton spotted pillows. Attempts to reach customer service go unanswered. Attempts to reach the artist directly go unanswered.

The products are expensive, and the customer service is nonexistent. Spend your money elsewhere, it's not worth the risk at Society 6.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Ghost company

Ghost company. Can't even unsubscribe from spamming email marketing nor delete my personal details from account. Surely this is illegal nowadays. I have written 3 emails to no avail.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

it's just weird

it's just weird; i've tried to contact them several times but no joy, and, it seems that they do NOT deliver overseas: checkout keeps coming up with a problem with my address - doesn't inspire confidence, does it.

July 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Do Not Business Here

Do not do business with this company! I tried to contact customer service to cancel my order. I tried “live chat”, I answered the their many questions & then they ended the chat. This happened 4 times. I call the contact number it goes to a different company, their email to me is a no-reply email. I contacted my bank, filed a dispute & they reversed the charges. (Chase Manhattan)

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Wrong item

Wrong item. Wrong shape and size. Wrong pattern. Just wrong. No customer support. I already know this company will not do right by its customers. Now I have to return this huge dog bed that I never ordered just to get my money back. Complaining to BBB. Ridiculous scam artists. Is that constructive enough? How about just do better.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! I paid $55.90 for a 1,000-piece jigsaw puzzle. When it arrived, I was thrilled with the quality of the puzzle pieces and the vibrancy of the puzzles’s colors. I intended to frame the puzzle as a housewarming gift for my newly married grandson’s new home and was so excited at the prospect. I received the puzzle on March 20. I finished the puzzle the first week in June only to discover that there was a piece missing. I live alone, worked on the puzzle in a designated area, and I did not vacuum until finishing. When I finally figured out how to email Society 6, they replied by email refusing to replace the jigsaw puzzle based on their 30-day return policy. So I am left with a useless product and a waste of many hours of my time while they have my $55.90.

June 13, 2025
Unprompted review

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