Charly

I ordered a coffee mug with a printed design. It arrived in a cardboard box and I could hear broken glass rattling around inside as soon as I picked it up. Sure enough, I opened the package and found they didn't even pack the mug in any kind of protective wrapping at all, not even paper or bubble wrap, just a plastic topper on both ends that did nothing. I received a coffee mug broken into dozens of pieces. Then, their website doesn't even let you upload pictures or submit a request. The offer is a 'return" where they deduct 7.95 from the total refund amount. Ludicrous. Very shady operating if they are going to ship breakable products with zero chance of them arriving in one piece. Do not waste your money or time.