Showpo Reviews 2,579

I ordered a dress which unfortunately arrived faulty, but the team was quick to make it right. They covered the return shipping and issued me a credit straight away, which was a huge relief as I n... See more

Took a little a while but I’m happy it came right before my event. Fits great but they run small so make sure you get your exact size or go a size up just to be safe. The customer service could be a l... See more

Update 29/08/25 Okay got my money back! Pleased with the outcome and resolution! Update 28/08/25 Okay so I got a response from messaging their instagram page, so I would definitely recommend... See more

Some very cute outfits, however, be very weary of pricing. If it is too good to be true, it most likely almost always is. Bought many pieces from here and found the cheaper items definitely aren'... See more

The service team were super helpful and understanding while recovering the BabyBoo items I sent them by accident. They worked with me and ended up shipping my return directly from their warehouse to t... See more

We ordered a dress for my daughters homecoming dance and she loved it, at first, but after a week or so she wasn’t “in love” with it as much as she’d hoped she’d be. I didn’t realized we were past th... See more

Each time I have bought from Showpo my items are delivered so quickly and the team are exceptionally prompt in assisting with questions. Not only do I love my new clothes but Showpo just make it so ea... See more

It took quite a while to resolve my issue for a refund, particularly as everything is automated and no humans to speak to. So if your problem or postage error doesn't fit into a particular FAQ or cate... See more

Purchasing something for an event, spent $100 on 1 single item. Item was too big so I decided to return, return process was easy however my refund 'failed' and it took multiple follow ups and messages... See more

The customer service was so great and they were extremely quick to respond! They were so respectful and fixed my problem within 24hrs.

The new website is amazing! So easy to use and customer service were so responsive and helpful - I will be back for sureee!

I cancelled an order I made incorrectly online very easily by chat. That enabled me to reorder the correct products that I did want. The customer service was friendly and prompt, and the dresses look... See more

Had an issue with my return but was resolved quickly and received a store credit!! Super happy xx

Thankyou to your amazing Customer Service team who assisted me greatly with my purchases and returns. All my items arrived on time and even much earlier than I anticipated. Cannot fault anyt... See more

Incredible! Not only do Showpo have the best selection of clothes but their customer service is absolutely unmatched. They truly go above and beyond for you, are extremely efficient, friendly and so s... See more

Ordered a dress unfortunately it didn’t fit, what a breeze returning it was! No hassles at all, return label was msg to me ,printed that out sent it off and was kept informed of parcels journey, then... See more

Ordered a few items however had to return them because of sizing issue. Online customer service representative was fantastic! They quickly answered my question and offered a solution that worked for b... See more

I ordered a dress on June 29th and still haven’t received it. I emailed this company and they said it would take 3 business days for a response from the carrier as to its whereabouts and still nothing... See more

Customer Service was very helpful and straightforward. They helped me and my sister pick out a dress for her formal.

Ordered two dresses in two different sizes hoping one of them would fit my growing body (currently 7 months pregnant). Unfortunately, I did not size up enough and neither of them fit. While waiting fo... See more

KAYLA SHORTS - HIGH WAISTED A LINE DENIM SHORTS IN MID BLUE WASH + COLE JEANS - HIGH WAIST RELAXED WIDE LEG RECYCLED DENIM JEANS IN MID BLUE WASH. Most amazing quality and so flattering on me. I’ve al... See more

My item (dress) was damaged at the delivery. Easy to contact Showpo. Fast reply and the treatment from customer service was excellent. Bought two dresses. Perfect size, nice fabric, beautiful colours.... See more

I had the best experience with Showpo’s customer service and just had to share! I accidentally sent the wrong item back with my return and I was so worried it would be a huge hassle. But their suppo... See more

Great quality dress that fitted me so well. I wore it to a wedding recently. I received so many compliments. The delivery was so fast.

I’ve had such great experiences with Showpo. The items always match the website description, they’re good quality, and anytime I’ve had any questions their customer service is so quick to help me reso... See more

Thank you! I was so impressed with how quickly my items arrived to Los Angeles from Australia. Sadly, two dresses I ordered didn't quite fit right. I sent them back for store credit... it didn't co... See more

Customer service team was great in resolving my issue. Extremely prompt service and delivery times. Showpo is my go to.

Super fast delivery within Sydney and the quality of the clothes is excellent. The team had to help me with a return and their responses were so fast and very helpful. Buying clothes online can be tri... See more

I couldn't place an order but the support team did a great job and helping with the case and deescalating the issue. Troubleshooting went great and they kept it very professional even when I wasn't po... See more

I can’t thank or recommend the team at Showpo enough! The clear and quick communication and action has been incredible. They went over and above to help me out and I am very appreciative. I would not... See more

Clothes are really poor quality - I’d compare to SHEIN just more money THE RETURNS on the other hand is a joke. No refund just store credit Then when you progress it says not eligible for a refund... See more

I had a dress that was running to small and so the team at showpo were amazing to help me get it back to them via courier from nz, and also sorted my credit faster to exchange for the larger size dres... See more

I had an issue with a return, and the customer service team kept an open line of communication with me. They provided reassurance and provided updates in a timely manner. My issue was resolved.

I ordered a dress and necklace from Showpo for a wedding I have coming up. I received the dress and it is stunning! Unfortunately, I didn’t receive the necklace so I reached out to the team about it.... See more

Outstanding customer service! my query was attended to and resolved within 15minutes of reaching out. great products great service!

I have shopped from Showpo a few times before, their delivery is very quick and efficient. Unfortunately my most recent order, I had to return as the product didn’t fit right. It was processed within... See more

Really easy and fast returns. Great customer service and understanding of my situation! Thankyou!

Had trouble creating a return in a dress and Christine was able to help me very quickly after 2 failed attempts. She was very polite and lovely. Really great customer service!

Amazing company. Love the fact that they have various sizes for all different shapes of woman. The clothes feel good and fit good. Although I would say order a size down in anything you purchase. I ha... See more

The customer service has been 10/10 so helpful in resolving the issues I have had.

Love this company! The product is always stunning at such a great price point.

I’ve ordered and returned items before. My previously returned tracking history froze for 1.5 weeks and I contacted customer service via email. They responded back within a couple of minutes and the c... See more

Their shipping is ridiculously slow. Their sizing is way off, especially shoes. Everything is way too large. A size 7 shoe fits like an 8. Clothing fits a full size larger, or more. Furthermore, custo... See more

Had a terrible experience with Showpo to the point where I will never choose to shop there again. I came across some very rude and disrespectful staff members and the overall experience was horribl... See more

Amazing customer service Bought 9 sequins bridesmaid dresses Reasonable shipping came less 10 days to Canada Special shoutout to Kris for helping me with my wrong size issues made it easier th... See more

I have bought a handful dresses from showpo for events over the years and I'm never fully satisfied. While the customer service is great, I do believe the prices are high for below average quality clo... See more

I'm disappointed that this company doesn't offer exchanges - I've never had this experience online before! We aren't able to try on things for size and it should be pretty simple that if something doe... See more