Northfields - Ealing Broadway Reviews 20

TrustScore 4.5 out of 5

4.4

New Broadway 20, W5 1XA London, England, GB


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Rated 5 out of 5 stars

Northfield Ealing Broadway team (Leah / Luke and Rohan) assisted me on the sale of my flat at Dickens Yard. Northfields also acted on the property we were purchasing in Ealing. We cannot recomme... See more

Company replied

Rated 5 out of 5 stars

Leah Verasammy, Rohan Berry and the team at Gibbs Gillespie (ex. name Northfields) are smart and professional. They always offer swift and professional responses, we have so many enquires about the pr... See more

Company replied

Rated 5 out of 5 stars

As soon as we met Leah (Ealing Broadway) we knew we would be in brilliant hands. Leah guided us through the sale of our property and the purchase of our next with incredible patience and commitment... See more

Company replied

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Company details

  1. Real Estate Agency
  2. Property Investment
  3. Property Maintenance
  4. Property Management Company
  5. Real Estate Rental Agency

About Northfields - Ealing Broadway

Written by the company

Northfields is a multi-award winning estate and letting agent covering West London and surrounding areas. With decades of industry experience, our dedicated team of sales and lettings professionals live locally and have fantastic knowledge of the local market.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Northfields customers can get everything they need under one roof.

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Written by the company


Contact info

  • New Broadway 20, W5 1XA, London, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

20 reviews

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1-star


Rated 4 out of 5 stars

Leah Verasammy has been very helpful

Leah Verasammy has been very helpful. She rings me on a regular basis

October 3, 2024
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Reply from Northfields - Ealing Broadway

Dear Clive

We are very happy Leah has provided you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Service with patience and sincerity

It was a pleasant experience working with Rohan, who is one of the a few agents who could really sit down and talk about what you need with patience and sincerity. His service was much appreciated.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

As an elderly executor for the sale of…

As an elderly executor for the sale of a flat in West Ealing I was impressed from the start with the professionalism, politeness, punctuality of all the staff I dealt with at the New Broadway branch of Gibbs-Gillespie - but most particularly the personal thoughtfulness and attention of Leah Verasammy, Luke Malik and Rohan Berry. The economic conditions have not been easy for marketing property, but it is in hard times that you see true colours. I would not hesitate to recommend this team.

April 3, 2023
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Reply from Northfields - Ealing Broadway

Dear Charles

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I was pleased with the Ealing-broadway

I was pleased with the Ealing-broadway
branch and the sale team, Luke took me viewing me viewing and helped me push the process efficiently, and well explained the property with his incredible knowledge; Leah helped me a lot with my purchase process and explained all the questions, which made my purchase smooth and get the property purchase exchange and completion quicker than I thought. Rohan also gives me excellent advice for my Property decorating helpful. The entire sale team made me feel warm when I got my key and gave me a lovely and lovely gift box on my completion day. It makes me feel warm and welcome to my new home, special I am new in the Ealing area. I am so appreciative of it, highly recommend the
Ealing Boardway branch, and definitely will come back again with further purchases!

March 30, 2023
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Reply from Northfields - Ealing Broadway

Dear Emma

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Buying a property

I bought a property through the Ealing Broadway branch and Leah, Rohan and Luke were great throughout. I was overseas when I first saw the property for sale and Luke kindly took a video of the property for me. Once my offer was accepted Rohan was very accommodating with several visits I wanted to make, whilst Leah was a star in keeping the sales process moving. She kept lines of communication clear and frequent which really helped alleviate the stress of the purchase. Got there in the end! Great team, would definitely recommend.

March 15, 2023
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Reply from Northfields - Ealing Broadway

Dear Nicky

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Exceptional service

Leah and her team provided an exceptional service in concluding the sale of our property. There perseverance and expertise enabled us to reach completion. I would highly recommend.

March 15, 2023
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Reply from Northfields - Ealing Broadway

Dear Greg

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Professional and helpful - Northfields were fantastic

We have been working with Northfields (who has since become Gibbes Gillespie) for roughly 4 months on a purchase of our first home. The entire process - from booking a viewing, attending the viewing, having follow up questions, attending a 2nd viewing (and a 3rd) and going through the conveyancing has been excellent. The team has been nothing but professional, cordial, and extremely helpful and Leah in particular was key in assuring that we complete on time (which we did). Rohan and Luke have also been great. I wholly recommend this agency for your sales and lettings!

March 10, 2023
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Reply from Northfields - Ealing Broadway

Dear Lucia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Smart and professional team

Leah Verasammy, Rohan Berry and the team at Gibbs Gillespie (ex. name Northfields) are smart and professional. They always offer swift and professional responses, we have so many enquires about the property and they are very patient to help to liaise with the vendor. They are wise and able to offer tailored made solutions for our special requests. Highly recommend if you are either looking for letting or buying/selling properties in Ealing.

January 9, 2023
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Reply from Northfields - Ealing Broadway

Dear Paul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Exceptional service & customer care

Exceptional service from all at the Ealing Broadway branch of Gibbs Gillespie (formerly Northfields) with particular thanks to Leah Verasammy & Rohan Berry but also Luke Malik.
They manged to secure an excellent sale price in a very challenging market. There were a number of problems along the way but each and ever time they didn't just flag the problem but advised on what they were going to do to resolve it.
They went above & beyond to navigate us through to exchange and I couldn't recommend them enough.
Huge thanks.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Leah and team! (Ealing Broadway)

As soon as we met Leah (Ealing Broadway) we knew we would be in brilliant hands. Leah guided us through the sale of our property and the purchase of our next with incredible patience and commitment. Leah’s calm and supportive nature was appreciated close to the exchange date and we felt reassured that she was doing everything in her power to get our deal completed in advance of our impending baby due date!
Rohan and Luke were also very helpful. We particularly liked Rohan’s friendly approach, he always seemed genuinely invested in us.
Would 100% recommend and wouldn’t hesitate to return!
Thank you Leah and the team for all of your help!

December 15, 2022
Unprompted review
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Reply from Northfields - Ealing Broadway

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Friendly, helpful and efficient team

Our journey with the Ealing Broadway Branch of Northfields Estate Agency started with Rohan, who acted as the initial go-between with the seller, and together with Leah, they negotiated a deal between us. They, together with Luke, kept on top of the situation until our purchase was concluded.

We found the team always to be friendly, helpful and efficient, even assisting us after we had moved in.

Eddie and Pauline Tucker

November 9, 2022
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Reply from Northfields - Ealing Broadway

Dear Eddie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Northfield Ealing Broadway team (Leah /…

Northfield Ealing Broadway team (Leah / Luke and Rohan) assisted me on the sale of my flat at Dickens Yard. Northfields also acted on the property we were purchasing in Ealing.

We cannot recommend them more highly. They were fantastic from start to finish. Always available via phone/email etc and proactive in progressing the sale/purchase of the properties. Really lovely people to boot!

Without question we would use them again.

November 11, 2022
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Reply from Northfields - Ealing Broadway

Dear Robert

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Money well spent!

I was very impressed with David Orpin super professional services and tremendous help throughout the process of finding a suitable buyer for my property.

The process was very smooth and easy. David always kept me informed throughout every stage of the development and was simply fantastic to deal with.

I would highly recommend Northfields Ealing and David Orpin to other potential landlords/Buyers.

Excellent services!

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

The best team to work with!

If you're selling a property in London, Leah Verasammy and the Ealing Broadway Northfields Team is the team you want to work with! I recently sold a shared ownership flat through Northfields and could not have received better service, they were incredible throughout, exceeding all my expectations. There were quite a few parties involved in the sale, making it slightly complicated, but the consistent communication and project management from Northfields kept all parties aligned. Leah specifically went above and beyond for me, showing real professionalism and empathy throughout. I honestly don't think the sale would have gone through without her keeping everything on track. They really are the best team and I can't recommend them more highly. Everyone I spoke to at the branch was beyond helpful. Thank you Ealing team!

September 4, 2022
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Reply from Northfields - Ealing Broadway

Dear Kerr,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

The sales team led by Leah Verasammy…

The sales team led by Leah Verasammy recently sold our home in Ealing Broadway and were a pleasure to work with, friendly and professional... huge thanks to Rohan and Tegan also for their sterling work on conducting viewings.

August 19, 2022
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Reply from Northfields - Ealing Broadway

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Great communication

The Northfields agency and especially Leah Verasammy have been exceptional throughout the process and helped us through our buy. Their communication was excellent, always solution focused and I can't recommend them enough

August 8, 2022
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Reply from Northfields - Ealing Broadway

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Outstanding work and communication

I sold my flat with Northfields Estate Agents, using the Ealing branch.
From the very beginning, communication was great. And in my case, this great communication was key.
I dealt with a particularly difficult buyer's solicitor. Leah and Rohan were very efficient at getting things done, seeking the information where needed and keeping everyone up to date.
The process was quite frustrating in my case and Leah and Rohan managed to keep me in full trust with their hard work and dedication for the sale to happen in everyone's interest.
It was my 6th time dealing with estate agents to either sell or buy a property and I can say I had never been so impressed by their professionalism and personal approach. Everyone at Northfields was efficient and properly briefed when Leah was not available.
I would, and I have recommended Northfields estate agents to anyone, in particular the Ealing branch. I, personally, praise and thank Leah Verasammy and Rohan Berry for handling my sale with brio.

July 21, 2022
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Reply from Northfields - Ealing Broadway

Dear Nathalie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Had an incredible experience with this…

Had an incredible experience with this estate agents. Leah Verasammy in particular. As first time buyers we didn’t know what steps were involved and Leah held our hands the whole way. She’s kind, approachable and went above and beyond her duty as an estate agent the whole way through. I would recommend her and Northfields estate agents to anyone who is looking to buy a property. Incredible experience and cannot thank Leah and her team enough. We knew we were in safe hands the moment we met Leah. Thank you so much

June 25, 2022
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Reply from Northfields - Ealing Broadway

Dear Fiona,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Working with Northfields for the sale…

Working with Northfields for the sale of my property has been a complete pleasure. Their communication has been amazing over the whole course of my sale and I would especially like to thank Leah, Luke & Rohan for their time.

I've had some bad experiences with other estate agents but Northfields Ealing has really helped change this with their brilliant service.

June 13, 2022
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Reply from Northfields - Ealing Broadway

Dear Harry,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Leah has been brilliant!

Leah has been brilliant!

We used Northfields to sell our Shared Ownership flat. They had a steady stream of viewers coming in, during a VERY difficult and competitive market for sellers due to Covid. But in particular, Leah's persistence and hard work once we had found a buyer was priceless. Regardless of the difficulties that come with dealing with solicitors and housing associations, Leah was always on top of what was going on, helping ourselves and our buyer to be on the same page at all times etc. She helped from all angles in making sure that the process kept moving towards exchange, always with full understanding of personal circumstances on both ours and the buyer's side.

Importantly, when the nervous moments came up (and we did have a couple of hiccups because of solicitors and housing association), Leah was always reassuring, using her knowledge of the processes to help keep us sane and explain some of the unfamiliar jargon in plain english to us. She guided us on how to avoid delays, when to make offers on rentals to avoid excess costs etc. Her communication was brilliant and we never felt alone. Honestly - the only person throughout the whole process of selling who we really felt truly supported by. This is the first time we've ever sold, and we've always heard tropes that estate agents are a nightmare - in our case, this couldn't be further from the truth. With all of the costs of selling, our choice of estate agent is the only thing that feels like we have gotten amazing value for money.

On the basis of our experience with Leah, and Northfields more broadly, we have already recommended them to others we know who are thinking of selling. We're renting for a bit next as we're moving further afield, but next time we buy, I also hope we get someone like Leah. I really feel like she does her best to find the best solution for all parties, so that buyer and seller can have a successful exchange.
Thanks Leah, you made a big difference.

I should note that everyone else at Northfields has also always been very helpful, whether its administrative paperwork etc, countersigning for us, or even just colleagues relaying a message. Highly recommended.

May 13, 2022
Unprompted review
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Reply from Northfields - Ealing Broadway

Good morning,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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