KE

Kerr

United Kingdom

Reviews

Review of Everyman Media Group Plc


Rated 1 out of 5 stars

Disrupted movie due to fire alarm and customer service team not responding.

No response to customer enquiry in 3 weeks, despite 3 chasers. Went to cinema in Edinburgh, fire alarm went off mid screening and we were all evacuated. Expected Everyman to reach out to those affected to refund or reschedule, but when they didn't I politely contacted them. No response after a week, followed up, still no response a week later and have now followed up a few more times but heard nothing. I question if they even have a customer service team. Paid £37 to go see Wicked and still haven't seen the final hour. I won't be surprised if the company eventually goes bust, as people won't pay that amount to see a film if they get no support when things go wrong. Last year I also had an issue with a gift card not working (said it had no balance) and it took over a month to fix. Extremely disappointing, avoid if you can.

November 26, 2024
Unprompted review

Review of Northfields


Rated 5 out of 5 stars

The best team to work with!

If you're selling a property in London, Leah Verasammy and the Ealing Broadway Northfields Team is the team you want to work with! I recently sold a shared ownership flat through Northfields and could not have received better service, they were incredible throughout, exceeding all my expectations. There were quite a few parties involved in the sale, making it slightly complicated, but the consistent communication and project management from Northfields kept all parties aligned. Leah specifically went above and beyond for me, showing real professionalism and empathy throughout. I honestly don't think the sale would have gone through without her keeping everything on track. They really are the best team and I can't recommend them more highly. Everyone I spoke to at the branch was beyond helpful. Thank you Ealing team!

September 4, 2022
Unprompted review

Reply from Northfields

Dear Kerr,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Review of Nordgreen


Rated 5 out of 5 stars

Great quality and beautifully designed watches.

I bought a watch from Nordgreen for my partner’s Birthday and could not be happier with it! It is beautifully designed and very classy. The quality is great and my partner loves it. The communication with Nordgreen was excellent throughout the purchasing process and delivery was fast. I was initially unsure about ordering a watch online from a company I hadn’t bought from before, but they exceeded all my expectations and I would certainly purchase from them again. I also really love what Nordgreen stand for.

August 11, 2021

Review of Halfords Autocentres


Rated 5 out of 5 stars

Great Service

Easy booking process, helpful staff and good quality service. Thanks West Ealing branch for the smooth MOT and full service!

February 20, 2020
Unprompted review

Reply from Halfords Autocentres

Hello,
Thank you for taking the time to review your experience with us we are so pleased to see you have experienced great service with us. We hope to see you again soon. Many thanks, Sophie.