Mr G

Exceptional service from all at the Ealing Broadway branch of Gibbs Gillespie (formerly Northfields) with particular thanks to Leah Verasammy & Rohan Berry but also Luke Malik.
They manged to secure an excellent sale price in a very challenging market. There were a number of problems along the way but each and ever time they didn't just flag the problem but advised on what they were going to do to resolve it.
They went above & beyond to navigate us through to exchange and I couldn't recommend them enough.
Huge thanks.

very quick service- arrived next day.
Product in excellent condition- much better than expected. Thoroughly recommend these guys

Quick efficient service, competitively priced and great selection of products

Steer well clear - delivery is dreadful. I ordered shirts, which were meant to be a Christmas present on 2nd December and was advised of a delivery date by the 9th December. As of the 11th no delivery and no communication to apologise, or at the very least advise of the delay. Have been told they cannot find the delivery and was expected to wait a further 24 hours to allow them to try and find which would have made it 3 days late and some 10 days since ordering but with no guarantee of any shirts. As visiting the intended recipient of these gifts I have now had to cancel the order and try and find time to buy from one of their competitors. No apology from them and whilst this review might generate one as now in the public domain I would suggest their time is better spent on sorting out one the fundamental of retail which is fulfilling orders and customer comms.

Terrible - steer well clear. I have two separate deliveries due from different retailers. Both unfortunately use Hermes. The first was due to be delivered no later than the 9th and when I called to chase on the 11th I have been told it is missing and they will be doing a sweep of their warehouse - have had to cancel this order as will no arrive two late. The second delivery is a very similar story and they want 24 hours to respond / come up with an excuse. Oreder now cancelled also. I will make a point of never suing a retailer that uses Hermes again.