National Tyres and Autocare - Bangor Reviews 62

TrustScore 4 out of 5

4.1

Menai Foundry, LL57 1BU Bangor, GB


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Rated 5 out of 5 stars

From start to finish it has been friendly efficient and professional . Booking and choosing the product was easy . And i phoned to change the time slot to a different day without booking ref . Tracey... See more

Rated 5 out of 5 stars

Danny, the manager and Luke, the mechanic went above and beyond to find practical solutions to sort out my brakes and tyres when I was completely stressed and miles from home. Danny was professional,... See more

Rated 1 out of 5 stars

Took my nephews fiesta for a middle pipe exaust. No flex or cat so bare this in mind, I was quoted £479 for this peice fitted, I asked why so expensive he told me it's a 3hour job, told price way ove... See more

Rated 1 out of 5 stars

When I collected my car, the staff member reversed it out of the bay and I drove off. When I got home I realised the keyfob wasn't in the car, so I phoned up and the staff were adamant that the... See more

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Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About National Tyres and Autocare - Bangor

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

4.1

Great

TrustScore 4 out of 5

62 reviews

5-star
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1-star

Replied to 26% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars
Verified

Easy to use

The site is easy to navigate and I was able to find what I wanted and book a time that suited me.

February 22, 2023
National Tyres and Autocare - Bangor logo

Reply from National Tyres and Autocare - Bangor

Dear Drongo

Thank you for your reviews

Kind Regards

Robert

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Rated 1 out of 5 stars
Verified

Appalling service

Ordered 4 Bridgestone tyres for my son's car on 18th Jan on the internet with fitting on Monday 23rd Jan at 10:30. Arrived to find out depot had only 2 tyres which were fitted and were advise would be informed when they came in. We phoned twice to try and find out what was happening to be told on Saturday pm 29th Jan only one tyre had been received.I am not blaming the tyre fitting depot who are reliant upon others in your Organisation but you have had my money and still have not completed the contract. Your customer care is appalling and for a company that uses the internet for ordering you should be aware of tyre stock and when deliveries are occurring and advise the customer before they have to make a journey for the fitting that they are available. We are now having to make a second journey at some undefined date in the future to have the other 2 tyres fitted when you are able to tell us that they are in the depot. This is now costing more money and time to do something that you should have completed over a week ago. I have used National Tyres for my cars for over 25 years and have never had such poor tyre delivery and it seems to me that since Halfords took over things have gone downhill

January 23, 2023
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Reply from National Tyres and Autocare - Bangor

Hi there.

Thank you for taking the time to leave a review with us. We appreciate every review we receive as this helps us improve on our service.

We are sorry to hear that your tyres were not available in the branch on the day of your collection. We always value our customer's time and therefore would like to look into this further for you.

We have passed across your information to the relevant team to ensure this is looked into. They will therefore be in touch with you directly to discuss this further.

We thank you again for bringing this to our attention and hope this does not deter you to shopping with us in the future. We do apologise again for the inconvenience caused to you.

Kind regards, Shannon

Rated 5 out of 5 stars
Verified

Excellent service..really helpful first…

Excellent service..really helpful first class service. Will definitely be back in the future.. and definitely recommend Friends and Family. 👌👍

January 15, 2023
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Reply from National Tyres and Autocare - Bangor

Dear Mrs Sandra Caavanagh

Thank you for your review .

Kind Regards

Robert

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Rated 4 out of 5 stars
Verified

Some of the on-screen buttons to…

Some of the on-screen buttons to progress the most booking could be clearer, but overall it's a quick and easy process

November 4, 2022
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Reply from National Tyres and Autocare - Bangor

Dear Daniel Roberts

Thank you for your review.

Kind Regards

Robert

Rated 4 out of 5 stars
Verified

New to the area

I booked for 4 new tyres to be fitted and a MOT online which was very competitive. Turned up to garage in the morning which was very busy and was surprised that they managed to complete all the work, especially with the garage being short staffed that day ... My experience was very positive and a massive thank you to everyone at the Bangor branch ...Well done!

October 14, 2022
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Reply from National Tyres and Autocare - Bangor

Dear Phillip Griffiths

Thank you for your review.

We are please with your comments about our Bangor branch.

Kind Regards

Robert

Rated 5 out of 5 stars
Verified

Booked in for T5.1 20 inch…

Booked in for T5.1 20 inch tyres....48hrs later fitted. Can't fault price and guys fitting them very professional, the way it should be. Nathan a great help, Bangor branch.

September 24, 2022
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Reply from National Tyres and Autocare - Bangor

Dear Mark Gilmour

Thank you for your review.

Kind Regards

Robert

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Rated 5 out of 5 stars
Verified

Great website experience

Simple, easy to use website. Quick and efficient way to book services particularly when able to specify services and products for the actual vehicle by using the index number.

September 15, 2022
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Reply from National Tyres and Autocare - Bangor

Dear David,

Thank you for your review.
We’re pleased to hear you have found our services to be great.

Kind Regards,
April

Rated 4 out of 5 stars
Verified

I received an mot reminder

I received an mot reminder, able to book date and time of my choosing.

September 14, 2022
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Reply from National Tyres and Autocare - Bangor

Dear Bob Bolton

Thank you for your review.

Kind Regards

Robert

Rated 5 out of 5 stars
Verified

Website very easy to use

Website very easy to use, all done in under 10 minutes.

August 26, 2022
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Reply from National Tyres and Autocare - Bangor

Dear Leslie Lear


Thank you for your review

Kind Regards

Robert

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